Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,386)

Overall rating

4.8

5

567
4

35
3

2
2

2
1

21

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Advanced Thermal Supplies

Jun 28, 2025 on Shopify

Deepa was very helpful on the live chat!

Amprio Milano

Jun 27, 2025 on Shopify

Good support and so fast!

Legacy Wax 3D

Jun 27, 2025 on Shopify

Fast response to any question and better yet faster solution to any mod you want to have done, even with the free version.

My Store

Jun 26, 2025 on Shopify

KHB SALONG

Jun 26, 2025 on Shopify

Really easy and seamless to use, since you can intergradid with other apps it makes it to one of the few apps where its a one stop shop and you dont have to get a whole new app for one smal funktion.

IshqME

Jun 26, 2025 on Shopify

good support

Moonlight Neon

Jun 25, 2025 on Shopify

very fast response

Skintensive Skincare

Jun 25, 2025 on Shopify

The customer support for this app is wonderful! They are attentive and answer any questions you have. The app itself is great - easy to use and works perfectly.

AuthenticKERA

Jun 24, 2025 on Shopify

Very Helpful, Efficient, and kind.

Bernoulli Sports

Jun 23, 2025 on Shopify

Incredible service on this App, Vishal is the man

My Store

Jun 23, 2025 on Shopify

They have amazing customer service who really understands their products capabilities. I asked for two features that are not available and Iris communicated this to her tech teammates who will God willing, add it to their product. I really appreciate this! I highly recommend this app.

Spark Creative Studio

Jun 23, 2025 on Shopify

Extremely helpful for allowing for custom forms in my store -- The Hulk team was also quick and efficient in solving some different CSS issues that I was experiencing as a result of my store's theme. I definitely recommend!

Houz'Bed

Jun 23, 2025 on Shopify

SAV très réactif, la formule gratuite fonctionne parfaitement

StarVinci®

Jun 19, 2025 on Shopify

Very intuitive and easy to use. The Support team is great and super helpful. Thanks!

Tafari World

Jun 19, 2025 on Shopify

Seriously so helpful. Sometimes these apps get frustratingly difficult to navigate but the team steps in to make it super easy. If you’re looking to create a form for your Shopify, I would recommend making it a pop up on the home page. If you want a link that you can share on other platforms, best way to do it is create a page on your Shopify store that the form is on, then you can copy that URL and post it anywhere! Thanks to the team for helping me figure this out! Axel is the man

Gifted Hands Creation

Jun 19, 2025 on Shopify

I had an issue with a code while setting up my store and i reach out to their support team. I am very happy with the support I received. Thank you very much!

GS2 Awards

Jun 18, 2025 on Shopify

H2ONE WATER SOLUTIONS PRIVATE LIMITED

Jun 18, 2025 on Shopify

Zigante Tartufi

Jun 18, 2025 on Shopify

Had an issue with email delay and the customer support was excellent.

Fitness Union

Jun 18, 2025 on Shopify

No issues at all. LOVE IT!! Can recommend this app to all. Even the live agents can guide you if you do have a question etc.