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Customer reviews: Hulk Form Builder

Develop by Shopify

Reviews (1,444)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

TCKC-The Cake Kitchen Co.

Aug 14, 2025  on Shopify

The forms have been working great on our website! They are very customizable, and work great for our needs. Also, the support team is very helpful, and assisted with my concerns.

Pasta Armando

Aug 14, 2025  on Shopify

Excellent app and very helpful customer service.

DMJN

Aug 14, 2025  on Shopify

GOOD!

Fancy Harmony

Aug 14, 2025  on Shopify

Very useful plug-in, the tutorial is also easy to understand. Customer service also recovered quickly

AMULET RING STORE

Aug 13, 2025  on Shopify

Thank you, have a nice day. I will come back if needed.

Vegannett Bio-Manufaktur

Aug 13, 2025  on Shopify

Customer Service war Super und sehr schnell

MDollSchool

Aug 13, 2025  on Shopify

非常好的应用

Rehall

Aug 07, 2025  on Shopify

Easy form with tons of options! Also great support!

MRR Wheels

Aug 07, 2025  on Shopify

Art Gives

Aug 06, 2025  on Shopify

Excellent customer service. Thanks!

Haarverzorging online by Salon Nature

Aug 06, 2025  on Shopify

Ik had heel veel vragen maar ben echt keurig geholpen. Vedran nam echt de tijd en heeft op al mijn vragen duidelijk antwoord gegeven. Top, dank je wel.

côte&ciel japan official

Aug 04, 2025  on Shopify

WearMoi

Aug 04, 2025  on Shopify

réponse rapde, éfficace

Sturdy Sports

Aug 04, 2025  on Shopify

Amazing Customer Experience and a great app to use.

MySeiki

Aug 02, 2025  on Shopify

Super fast and professional support! The team helped me set up everything quickly and made the whole process smooth and efficient. Hulk Form Builder is very easy to use, with multiple customization options to fit any business need. A great solution for any professional store looking for a reliable and flexible forms for their customers. Highly recommended!

ZACK.HAUS

Aug 01, 2025  on Shopify

ナイスサポートです!

Crafted Byu HTV Vinyl And More

Aug 01, 2025  on Shopify

Elham Razani

Jul 31, 2025  on Shopify

I like the app so much it does what I want. very easy to set up the form. Also I am very happy with the help support, anytime i send a message that I have a problem, less than an hour they answer. they answers all questions and help me to understand how everything is working. 5 stars

My Bellarine Kitchen

Jul 31, 2025  on Shopify

As the de facto IT guy for My Bellarine Kitchen, I ran into a brick wall when our Hulk form wouldn’t show up on the custom‑cake page. Danna from Hulk Apps was on it straight away—she told me to flip on the app embed under Theme Settings, and when that didn’t solve it she asked for the page URL and sent a collab request. Once I granted access she dove in and had the form working in minutes. Fast, clear and friendly support like this makes a huge difference when you’re juggling tech and coffee orders. Cheers to Danna and the Hulk team for saving the day!

WildStork Publishing

Jul 30, 2025  on Shopify

Good

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