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Customer reviews: Hulk Form Builder

Develop by HulkApps

Reviews (1,386)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Igloo

Jul 17, 2025  on Shopify

This app is very easy to use and its very impressive what it can do! Even on the free version, I can customize my form and fields to a level I wouldn't expect for the free version.

Auren Creations

Jul 16, 2025  on Shopify

Great customer service and the App is easy to use. Thank you.

ZACK.HAUS

Jul 16, 2025  on Shopify

Eldiar Furniture & Design

Jul 16, 2025  on Shopify

Tokuzo Knives

Jul 15, 2025  on Shopify

This app offers a very user-friendly form. The customer support is also kind and responsive — they answered my questions promptly.

Code.194 Coffee Roasters LTD

Jul 14, 2025  on Shopify

The free version is still really great, and gives you some customisation.

Jardín Natural Parfums

Jul 14, 2025  on Shopify

Tailored Wigs By Taylor J

Jul 11, 2025  on Shopify

My experience with Juan was amazing! He solved my problem quickly and understood exactly what my problem was when I explained it. Amazing service today!! Thank you so much again!

いいじゃん オンラインストア

Jul 11, 2025  on Shopify

アンケートや抽選販売の応募フォームなどに利用しています。 困ったときのサポートの対応もとても早く大変助かっています。

Bambaw

Jul 10, 2025  on Shopify

Cocolea

Jul 10, 2025  on Shopify

Super helpful support!

Print Yours Today

Jul 07, 2025  on Shopify

Quick access to live agent and quick turn around solutions

Brave Move Art

Jul 07, 2025  on Shopify

The app does exactly what it says it does even in the free version. The customer service is so so good - fast, efficient - very pleased. 100% recommend.

Ivan Castro

Jul 05, 2025  on Shopify

super support, 5 min war alles erledigt. danke viemals, immer wieder gerne.

My Store

Jul 02, 2025  on Shopify

They have an amazing customer service team who really understands their product capabilities. They also are great at customizing the products as well. Shout out to the amazing tech team Tarik, Alisa, Eman, and Danko for bringing my vision to life with their outstanding work, especially as I migrated to Shopify. This tech team made this transition for me easier. This company even made sure that all my form submissions were currently integrated to my email marketing service provider and they made sure that the customized form was working by doing the testing for me. I highly recommend this app.

RetroArtShop

Jul 01, 2025  on Shopify

Awesome support, I am overwhelmed with the instant response and the solutions.

Burgon and Ball

Jun 30, 2025  on Shopify

We've run this app for 4 years, very happy with it. Also, really pleased with the prompt attention from the support team when I had a query. Thank you, happy to give 5 stars.

ReStyle

Jun 30, 2025  on Shopify

Super easy to use and has great customatizations

Diamonds by Danielle

Jun 30, 2025  on Shopify

I had a great experience using this app. The interface is user-friendly, and the support team was very helpful and responsive. They guided me step-by-step and ensured everything was working perfectly. I'm happy with the service and would definitely recommend it to others!

GiGaPlus

Jun 30, 2025  on Shopify

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