Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,628)

Overall rating

4.8

5

336
4

22
3

2
2

1
1

15

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

OT For You

Oct 26, 2024 on Shopify

Emira was really helpful. Got my questions answered and issues sorted swiftly. Much appreciated!

Jaime Monge

Oct 24, 2024 on Shopify

very well fandango

TedHair

Oct 24, 2024 on Shopify

Very good form application, helping our business grow; Very fast technical support, professional and fast solution to our problems.

Unique Dog Shop

Oct 23, 2024 on Shopify

She's Got Leggz

Oct 23, 2024 on Shopify

Great Customer Service! Super quick, helpful, and friendly.

CARES4U CLEANING

Oct 23, 2024 on Shopify

Really great support service by Axel and great app, thanks again!

Agni Organics

Oct 23, 2024 on Shopify

Very Good Support and Service

Teknoraks.com.tr

Oct 21, 2024 on Shopify

Nice app.

Krank Rocks 1

Oct 19, 2024 on Shopify

Great product wonderful service. As a developer the fact that you can add custom CSS in the app is super. I was able to speak to a rep that understood code. She looked into the html of the iframe to give me the selector i needed to target in my css. Thumbs Up!!!!

My Life Legacy Book

Oct 18, 2024 on Shopify

Excellent customer support!

TrustEcom

Oct 17, 2024 on Shopify

Muy buena app

Plus One

Oct 17, 2024 on Shopify

Texas Process Technologies

Oct 16, 2024 on Shopify

Very helpful to make custom application forms as they let you have unlimited fields and the forms have conditional logic. The service is good too they answer relatively quickly.

Checkpoint

Oct 16, 2024 on Shopify

Wonderful app with a lot of options for custom form building. Great customer service as well, very responsive and quick to help! Highly recommend.

Smith & Truslow Bulk Organic Spices & Herbs

Oct 14, 2024 on Shopify

So far, so good! The app provides the form functionality we've been seeking, and support was prompt when we had a question!

HannaSleep

Oct 13, 2024 on Shopify

Simple to install and effective.

Tarcis Fenech

Oct 12, 2024 on Shopify

Great customer service

beautyclosetbeauty

Oct 11, 2024 on Shopify

Good! The CS is helpful too

Champagne & Grit

Oct 10, 2024 on Shopify

A+++, easy to use & an amazing customer/ client experience. BRAVO!!! out of all the apps I have downloaded & purchased, this is number 1!!! If you are looking for streamlined, easy, client friendly.. this is it! thank you Hulk Forms!! BRAVO!

Mobility Confidence

Oct 10, 2024 on Shopify

Just installed and was set up in 10 minutes. Support team was on hand to show me how to add to my cart page. From looks smart on website. Thank you!