Taranker.Com Logo
Hulk Form Builder logo

Customer reviews: Hulk Form Builder

Develop by Shopify

Reviews (1,444)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

ArtVend

Aug 27, 2025  on Shopify

Brawny Bear

Aug 27, 2025  on Shopify

Really supportive people with quick response. The best thing I liked is that their starter (free) plan supports link redirections as well, a feat I didn't find anywhere. Especially useful for lead gen funnels.

Abrams MFG

Aug 26, 2025  on Shopify

I like this app. It's simple to use but is flexible enough to edit some attractive looking forms that suits our website. The support is great and fast. Kudos to Cristian for assisting me quick and straightforward. Keep up the good work guys.

Barwon Timber

Aug 24, 2025  on Shopify

We've been using Hulk Apps for web forms for over 2 years now and have found the web forms to be very useful and easy to use. The support staff are very helpful and provide timely information, and help us with getting the webform we need, and have offered valuable advice and help.

Trilogy Sports

Aug 24, 2025  on Shopify

Form works great and live chat team was very responsive and quick to support any questions!

The Local Entrepreneurs of Winnipeg

Aug 21, 2025  on Shopify

Segreto Finishes

Aug 20, 2025  on Shopify

studio-m3

Aug 20, 2025  on Shopify

Fast and good service!

Affoverse

Aug 20, 2025  on Shopify

issue resolved thank you so much

QlearSoul

Aug 20, 2025  on Shopify

Brilliant Earth PROD

Aug 19, 2025  on Shopify

很赞. 用起来非常顺手

Cookies by Design

Aug 19, 2025  on Shopify

Great help tonight! I appreciate the quick response.

Canaroma Bath & Tile

Aug 19, 2025  on Shopify

I am very pleased with the customer service experience, and I truly appreciate Ken’s efficiency and patience in helping me fix the bug on my form.

Kool Thing

Aug 18, 2025  on Shopify

La atención en el Chat es excelente, creo que solo por eso vale mucho al menos probar esta App (me atendieron rápidamente, aun cuando aun no tengo el plan de pago).

Tielle Love Luxury Trade by Tradelinens

Aug 18, 2025  on Shopify

Bold Connections Drift Alliance Inc.

Aug 18, 2025  on Shopify

Plush Puppy NZ

Aug 17, 2025  on Shopify

Just downloaded the app to trial. So far, it's been the best form builder I have tried. Ken was very helpful in getting this customised, and set up to look great on our website. Highly recommend! Thanks so much guys!

The Lending Space

Aug 16, 2025  on Shopify

This app seemed to be one of the simplest of the options as I was reading through descriptions, and I was right in my choice. I got the form built with no issues, I ran into a small issue with placement on my page, chatted with support (Vedran) and the issue was fixed within a minute or two...turns out, it was an error on my part. Great app

Umbrella Armory

Aug 15, 2025  on Shopify

Their customer service has been great, and this form app has fulfilled all my needs in a very simple layout! We only need the single form that allows us to run through multiple pages, very efficient for organizing our emails in order to respond to multiple people with different questions!

RED SUN FOOD

Aug 15, 2025  on Shopify

awesome support, fast and got the problem solved right away. friendly easy transaction.

Scroll to Top