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Customer reviews: Hulk Form Builder

Develop by HulkApps.com

Reviews (1,628)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Poshfair

Nov 18, 2024  on Shopify

Quick response and timely solution

WallyGrow

Nov 18, 2024  on Shopify

This is a well supported app that does exactly what I need!

Hue & Dot

Nov 18, 2024  on Shopify

My Store

Nov 17, 2024  on Shopify

I had been searching for a form builder that could cater to my unique requirements, and this one truly surpassed my expectations! The customization possibilities are limitless, and the user-friendly drag-and-drop interface allows me to create professional and polished forms effortlessly. Integrating it into my website was a breeze, and the analytics dashboard offers insightful data on user behavior. Additionally, the customer support team is outstanding, always quick to respond to my inquiries and concerns. I’ve never felt more satisfied with a software tool—this has truly transformed my business!

My Store

Nov 14, 2024  on Shopify

Great product and helpful team, thank you!

AUTHENTIQUE

Nov 14, 2024  on Shopify

Fast response from the customer service

Luath Press

Nov 14, 2024  on Shopify

Answered straight away and fixed our problem with ease

The Creative Printer

Nov 10, 2024  on Shopify

Wonderful app and fantastic service. The app is really easy to use and customise your own forms. Highly recommend.

Inkifingus

Nov 09, 2024  on Shopify

Amazing app and amazing service! Ken is always there to help. We use this app on a number of our stores and it works great with no issues at all.

My Haseen

Nov 08, 2024  on Shopify

Shout out to Lina, who has been very helpful to me.

OKG

Nov 07, 2024  on Shopify

Today, I wanted to search for a form that can be used in Shopify for customers to fill in, I searched a few times and found that there are three versions of “Hulk Form Builder”, due to the limited amount of money provided by my boss, I chose to use the free version, I found that it meets my needs, but due to my limited experience, I couldn't use it properly, then Vatsal came to me like an angel, he showed me how to do it step by step like he was teaching a child. I found it meets my need, but due to my limited experience, I couldn't use it correctly, then Vatsal descended like an angel, he showed me how to do it step by step like he was teaching a child, and in the end, he did it all, I am very thankful to Vatsal, and I am sure that I will continue to use “Hulk Form Builder” in the future, thank you again! Vatsal !Again, Vatsal is very patient, he's the best professional I've ever met.

Devika

Nov 05, 2024  on Shopify

Best app for creating custom forms.. Excellent support!!

EvelynCreations

Oct 31, 2024  on Shopify

DROP-T UK

Oct 31, 2024  on Shopify

great customer service

Neonia - Your Best Neon Sign

Oct 30, 2024  on Shopify

Good service and technical support

EVILENERGY

Oct 29, 2024  on Shopify

Dual Drinks

Oct 28, 2024  on Shopify

This app is just what we were looking for! Very clean and professional, just the right amount of customization. The support staff is absolutely amazing! They're super kind and ready to help. Definitely utilize the chat feature when reaching out to support, they're quick and helpful.

CoffeeAM

Oct 27, 2024  on Shopify

Thanks!

Linda's Luxury Consignment

Oct 26, 2024  on Shopify

Quick customer service and resolution of the question.

OT For You

Oct 26, 2024  on Shopify

Emira was really helpful. Got my questions answered and issues sorted swiftly. Much appreciated!

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