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Customer reviews: Hulk Contact Form Builder

Develop by Shopify
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Reviews (1,656)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

BlackOwl GPS

Jan 02, 2026  on Shopify

Kelme España

Jan 02, 2026  on Shopify

Lox ｜ 個性化你的個性

Jan 01, 2026  on Shopify

very good

Nigh's Sweet Shop

Dec 30, 2025  on Shopify

Really fantastic - suits our purposes perfectly.

Vetro Power India

Dec 30, 2025  on Shopify

I’m using the Hulk Contact Form Builder app built for Shopify, and the support team has been very helpful. They guided me clearly and helped resolve my issue quickly. The app is easy to use and works well for my requirements. Overall, I had a great experience with both the app and the support. Highly recommended!

The Cake Alchemist

Dec 29, 2025  on Shopify

A Sterling Soiree

Dec 27, 2025  on Shopify

Quickbuybargains

Dec 27, 2025  on Shopify

Works well with my website Quickbuybargains.com (I use it for my giveaways and helps me keep track of participants)

TeeTalkies

Dec 25, 2025  on Shopify

医学図書出版

Dec 25, 2025  on Shopify

フォーム入力一覧から削除しようしたら、アラートが韓国語だったので、修正を依頼しました。 スピーディな対応に感謝いたします。ありがとうございました。

Hello Regulation

Dec 18, 2025  on Shopify

Still new to the app, but wanted to leave a review for the customer service. Shoutout to Vatsal. Getting help was super easy and they were kind and patient. A good support experience makes me more inclined to stick with an app especially once ready to scale and move to a paid service. So far so good, thanks Hulk form builder!

Anabit

Dec 18, 2025  on Shopify

Vault Light

Dec 18, 2025  on Shopify

医学図書出版

Dec 18, 2025  on Shopify

IP Trading Pty Ltd

Dec 18, 2025  on Shopify

The team helped deploy new features for us, really appreciate it, thank you Ujwalkumar

FishHawk Behavior Management

Dec 18, 2025  on Shopify

BE O

Dec 18, 2025  on Shopify

LEFEET

Dec 16, 2025  on Shopify

Integrity Reforestation

Dec 16, 2025  on Shopify

Very comprehensive form builder with sufficient customization options. I tried a number of form apps and this was the one that actually worked with my Horizion theme site. There was a small glitch with a form in Safari and their support team fixed the issue right away. Highly recommend this app!

APEX Mobility

Dec 15, 2025  on Shopify

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