Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,343)

Overall rating

4.8

5

475
4

29
3

2
2

2
1

17

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Nemofira

May 15, 2025 on Shopify

good

Pure Protein

May 14, 2025 on Shopify

I had the pleasure of working with Adna from Hulk Form Builder and she was extremely helpful and detailed in getting all of my requests and tasks done. I highly recommend using the Hulk Form Builder for Shopify! Chris -

Lookmatic

May 12, 2025 on Shopify

The Hulk Form Builder app has been a game-changer for our store! It allowed us to easily create and embed data collection forms exactly where we needed them, even in the cart section, which is typically challenging, especially for mobile app. This solved a major limitation we were facing. The Mobile app team has been absolutely fantastic, and supportive at every step. They made the entire setup process smooth and stress-free. Highly recommend this app to anyone looking for flexible, professional-grade form integration on their Shopify store!

Pawelier

May 10, 2025 on Shopify

fab

Temptindia

May 09, 2025 on Shopify

very good support

Elegance & Ink

May 09, 2025 on Shopify

A wonderful app, very helpful customer support. Love them, they do great.

LocoLego Store

May 08, 2025 on Shopify

I just started using this app, and it seems to work very well for my intended use. All my questions and concerns were answered very quickly, even though it was very late at night. So far, so good!

Firehook

May 07, 2025 on Shopify

Super helpful and responsive support team!

Ocu-GLO® Vision Supplement

May 07, 2025 on Shopify

Their customer support was super helpful in getting my form up and running and connected to our email marketing account!

Catastrophic Creations

May 07, 2025 on Shopify

Great support!

Official US Sihoo Store

May 07, 2025 on Shopify

10/10 recommend! Quite a good support team! Efficient and kind.

Zuvoy

May 03, 2025 on Shopify

very easy to customize the form , great work from Vatsal he really help me

ViscoSoft

May 02, 2025 on Shopify

Marius Holdings Corporation

May 02, 2025 on Shopify

Muaza was very helpful!

giardiniditoscana

Apr 30, 2025 on Shopify

Ottimo servizio di assistenza. Grazie

NOYAFA (HK) TECHNOLOGY CO., LIMITED

Apr 29, 2025 on Shopify

The staff's feedback was very timely and the form was simple and intuitive, which was very friendly.

FCM Staging 2.0

Apr 28, 2025 on Shopify

We've been using this app for more than a year now. The support team is very prompt in responding to my issues, and Vishal, the app developer, is great at fixing and addressing them as well.

BILEI

Apr 25, 2025 on Shopify

The customer services was great. Very quick and professional.

TOPFLOOR

Apr 24, 2025 on Shopify

出来ることが多いので設定はカンタンではないですが、チャットですぐサポートしてくれるので、かなり助かります！

Hot Things - Barbecues, Heaters, Outdoor Kitchens

Apr 24, 2025 on Shopify

Solid app with a lot of flexibility. We use it to create a Request for Quote form which needs a lot of input by the customer. With this app we were able to create a form fit for purpose that looks good and functions as we desire. Customer service was prompt and professional