Reviews: Hulk Form Builder

Customer reviews: Hulk Contact Form Builder

Reviews (1,569)

Overall rating

4.8

5

744
4

42
3

3
2

2
1

27

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

WEISS TUNING

Jun 15, 2024 on Shopify

Hab die App installiert alles so einstellen können wie ich es wollte. leider konnte ich die app nicht direkt hinzufügen aber dank des sehr schnellen und kompetenten Support hat es keine 2 minuten gedauert und mein Formular wurde angezeigt. Eigene Dummheit aber Top app und Top Service!

My Store

Jun 13, 2024 on Shopify

Super helpful and kind

feeky feeky

Jun 13, 2024 on Shopify

Assistenza immediata, app semplice da gestire e anche il piano gratuito è super completo

Studio Celen

Jun 13, 2024 on Shopify

Hands down one of the best customer service experiences of any app. Subscribing to a paid plan asap.

Bespoke Mahjong

Jun 12, 2024 on Shopify

AMAZING CUSTOMER SERVICE!!!! Would highly recommend!!!

Merchant of Tennis

Jun 12, 2024 on Shopify

The app works well and the support team is very helpful. They implemented a feature within 24 hours that is very useful to us - adding MailChimp contact tags when submitting via the form. Now segmenting will be a breeze!

Badoum Badoum

Jun 12, 2024 on Shopify

I want to express my gratitude to the Hulk team for their excellent support. They quickly and effectively resolved a complex configuration issue I was facing. Their expertise and professionalism were outstanding, making a significant difference. Thanks to them, everything is now working perfectly. Highly recommend!

BurgerWay Truck

Jun 11, 2024 on Shopify

BurgerWay Truck has had an amazing experience with the Form Builder app. It's streamlined our form collection process and has been a real asset to our business. The customer service was fantastic—they helped us get the submission number added to the email subject line in no time. We're really grateful for this awesome app and the support team behind it. If you’re a store owner, definitely give it a try!

The Studio Collective

Jun 11, 2024 on Shopify

So simple and easy to use!

AmeraTrail Parts

Jun 10, 2024 on Shopify

GREAT GREAT GREAT. BEEN USING FOR YEARS! NEVER HAD ISSUES.

Master Digitizer

Jun 09, 2024 on Shopify

this app is very good and works perfectly. Plus the help service is fast and responsive. wish you more success. Thank You So much.

Olibanum USA

Jun 09, 2024 on Shopify

Application très simple à mettre en place. Support réactif, tout est parfait !

Alavel

Jun 09, 2024 on Shopify

要望に素早く回答いただき、問題を解決してくれました。また何かあればお願いいたします。

Nuscents

Jun 08, 2024 on Shopify

Had a question and it was answered very quickly and politely by the chat agent which I'm very pleased about, please let them know. Integration was easy.

VeranoFresco

Jun 07, 2024 on Shopify

Best form builder ever in Shopify, I recommend it 100% its best

Proper Detailing Co.

Jun 07, 2024 on Shopify

HERA Signature

Jun 06, 2024 on Shopify

the form is perfect and support thechnique was so profetional

Waypoint Technology Group

Jun 06, 2024 on Shopify

App is easy to use and works great.

hylo athletics

Jun 06, 2024 on Shopify

Easy to use, very helpful customer service!

Sundarandbloom

Jun 05, 2024 on Shopify

The free version is great and offers lots of automation! This app is highly recommended for reviews. Vatsal from support helped with the questions I had within minutes!