Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,387)

Overall rating

4.8

5

568
4

35
3

2
2

2
1

21

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

SIVA

May 29, 2024 on Shopify

Great tool for creating custom forms. I've been using it together with SC Loyalty Rewards Referrals tool and the two have provided better customer experience in my shop. Definitely recommend to anyone who needs additional options that are not normally offered by Shopify.

1ArtCollection

May 29, 2024 on Shopify

Very impressed. Just started using the app. The app and the forms are well designed, intuitive, and easy to use and modify. After submission email features are very helpful and well thought out by the developers. Support is very responsive. Thanks for creating a smart, user-friendly app.

Saffi Saana

May 28, 2024 on Shopify

Armazém da Cosmética

May 28, 2024 on Shopify

PANTOCRE

May 28, 2024 on Shopify

This application was essential for resolving my issues quickly. The interface is intuitive and the customer support is exceptional. I recommend it to anyone who needs an efficient solution. Congratulations to the development team!

Revamp'd Marketing

May 22, 2024 on Shopify

I've been using hulk form builder for over 8 years! I absolutely love their features, especially the paid features, and more importantly the customer service is top notch! They are always ready to assist and go into your settings to fix any glitches. What I also love is all the conversations stay in one chat box even if there's a new agent assisting you for the day. I will stick with them for all my forms!

Cleopatra Records

Apr 26, 2024 on Shopify

hellacheapleads

Apr 25, 2024 on Shopify

Works great, very good customer support!

My Store

Apr 24, 2024 on Shopify

Good Customer Service

Aiwibi India

Apr 24, 2024 on Shopify

great service

Shadow Electronics

Apr 23, 2024 on Shopify

Solid app that works well for many forms.

ukfleetinsurance

Apr 22, 2024 on Shopify

Great support

CTO TECHNOLOGY

Apr 22, 2024 on Shopify

Emira is very helpful. Thank you for your help !

Snapers E-Shishas

Apr 22, 2024 on Shopify

Sehr positive Erfahrung mit dem Support! Es gab kleine Anzeigefehler, doch dies wurde innerhalb binnen 10 Minuten per Fernzugriff behoben! Vielen Dank' an Nikolina!

SEXY JEANS

Apr 20, 2024 on Shopify

Es una app muy fácil de usar e intuitiva, muy útil, la uso para capturar datos de facturación y es increible las opciones que tiene de arrastrar y soltar, pero lo mejor de todo es su servicio de asistencia es extraordinario, muy recomendable.

Pro Source Turf

Apr 20, 2024 on Shopify

Great form builder app. Easy to use and tons of options. Fantastic support as well.

Pura Vida Knitting Retreat

Apr 20, 2024 on Shopify

Hulk Form Builder has a chat support. I got a response within minutes. Adna was very polite, quick and thorough. I'm very new to the app and still need to explore it, but feel confident in the customer support.

DK Distributing

Apr 18, 2024 on Shopify

It was great

Simcoe Audio Video

Apr 18, 2024 on Shopify

This app works great and lot's of great features to build any form you need to run your business. Customer service is one of the best I have seen. Had a small issue, response time in chat was very quick and they solved my issue within minutes with their development team.

Dercay Cosmetics

Apr 18, 2024 on Shopify

Amazing support team, super kind and patient, and do quality work