Reviews: Hulk Form Builder

Customer reviews: Hulk Contact Form Builder

Reviews (1,569)

Overall rating

4.8

5

744
4

42
3

3
2

2
1

27

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Devika

Nov 05, 2024 on Shopify

Best app for creating custom forms.. Excellent support!!

EvelynCreations

Oct 31, 2024 on Shopify

DROP-T UK

Oct 31, 2024 on Shopify

great customer service

Neonia - Your Best Neon Sign

Oct 30, 2024 on Shopify

Good service and technical support

EVILENERGY

Oct 29, 2024 on Shopify

Dual Drinks

Oct 28, 2024 on Shopify

This app is just what we were looking for! Very clean and professional, just the right amount of customization. The support staff is absolutely amazing! They're super kind and ready to help. Definitely utilize the chat feature when reaching out to support, they're quick and helpful.

CoffeeAM

Oct 27, 2024 on Shopify

Thanks!

Linda's Luxury Consignment

Oct 26, 2024 on Shopify

Quick customer service and resolution of the question.

OT For You

Oct 26, 2024 on Shopify

Emira was really helpful. Got my questions answered and issues sorted swiftly. Much appreciated!

Jaime Monge

Oct 24, 2024 on Shopify

very well fandango

TedHair

Oct 24, 2024 on Shopify

Very good form application, helping our business grow; Very fast technical support, professional and fast solution to our problems.

Unique Dog Shop

Oct 23, 2024 on Shopify

She's Got Leggz

Oct 23, 2024 on Shopify

Great Customer Service! Super quick, helpful, and friendly.

CARES4U CLEANING

Oct 23, 2024 on Shopify

Really great support service by Axel and great app, thanks again!

Agni Organics

Oct 23, 2024 on Shopify

Very Good Support and Service

Teknoraks.com.tr

Oct 21, 2024 on Shopify

Nice app.

Krank Rocks 1

Oct 19, 2024 on Shopify

Great product wonderful service. As a developer the fact that you can add custom CSS in the app is super. I was able to speak to a rep that understood code. She looked into the html of the iframe to give me the selector i needed to target in my css. Thumbs Up!!!!

My Life Legacy Book

Oct 18, 2024 on Shopify

Excellent customer support!

TrustEcom

Oct 17, 2024 on Shopify

Muy buena app

Plus One

Oct 17, 2024 on Shopify