Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,386)

Overall rating

4.8

5

568
4

35
3

2
2

2
1

21

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

BacklitLEDsign

Jun 25, 2024 on Shopify

Great Customer Service, quick and nice response, very helpful, recommend to use!

CelestialTour

Jun 25, 2024 on Shopify

This app is very useful and easy to use. Muaza helped me to solve some issue. Very nice service.

Liforme

Jun 25, 2024 on Shopify

Super helpful support. App works with google sheets and klaviyo which is a plus! Easy to edit and embed on my website too. Recommend!

Serenity

Jun 25, 2024 on Shopify

Coffee in Common

Jun 24, 2024 on Shopify

great customer service and form building app! would recommend

Inus Home USA｜Pleasant Living Experience!

Jun 24, 2024 on Shopify

Amazing customer service, very fast reply and fix all the problems for me.

Aiwibi UAE

Jun 24, 2024 on Shopify

Good Service

Relaxing Thai

Jun 24, 2024 on Shopify

funktioniert alles sehr einfach und übersichtlich. Kundensupport sehr schnell und kompetent. Coole App - Danke !

King Corner Store

Jun 21, 2024 on Shopify

Emira was a rockstar today. With her help I got everything working on my steel building quote form which NEVER happens for me.

Pferdesattel Shop

Jun 21, 2024 on Shopify

sehr freundlich...chat funktioniert schnell. immer hilfsbereit. 100% empfehlenswert

Shimmi Dresses

Jun 20, 2024 on Shopify

Fantastic customer support and plugin is super easy to use. Definitely recommend!!

Maison Des Parfums

Jun 20, 2024 on Shopify

Awesome application developing custom form i am really happy with application it is a must install application for all the Shopify users the packages they provide is also pocket friendly. The support team is very helpful they will help you till your satisfaction.

EVoke Energy Solutions

Jun 20, 2024 on Shopify

Great app, easy to use, also super friendly customer support they have!

Stitchingcover

Jun 20, 2024 on Shopify

Deepa is a nice person, quick reply and quick fix my settings. This app is good to use, easy and you can make any form you want, thanks for the team!

Vanguard Tech

Jun 19, 2024 on Shopify

App molto intuitiva, facile da usare e per qualsiasi problema l'assistenza è velocissima e molto chiara.

hylo athletics US

Jun 19, 2024 on Shopify

Very helpful customer service!

Toad Ranch

Jun 19, 2024 on Shopify

Vedran helped resolve my issue with the form showing on multiple pages.

Traction Demo

Jun 19, 2024 on Shopify

The features of the app are great, pretty much everything you need to build out any type of form. The customer service on this app is amazing! Danko was more than helpful, I am extremely thankful for his kind and attentive assistance. I will be using this app and recommending it to all my business partners as well for form needs.

Purewraps

Jun 19, 2024 on Shopify

The app works well & Easy to use and the support team is very helpful.

Les Confections Lili

Jun 18, 2024 on Shopify

I got help in a matter of minutes and they solved my issue in 2 minutes.