Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,438)

Overall rating

4.8

5

620
4

38
3

2
2

2
1

23

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Indian Terrain

Oct 09, 2025 on Shopify

Great app — easy to use, feature-rich, and the support team is very responsive. It’s made form management on our store much simpler.

Brands

Oct 08, 2025 on Shopify

Great customer support

Adriatic Furniture

Oct 07, 2025 on Shopify

Trinity's

Oct 07, 2025 on Shopify

easy to set up with the service agent, extremely fast and efficient. very helpful!

Americord

Oct 06, 2025 on Shopify

Customer Service from Deanna was awesome! She quickly helped me resolve my issue.

Moxies

Oct 06, 2025 on Shopify

Wasn't sure how to set up a contact form with an auto response on my Shopify account, so I set up a meeting with their support team. Talked with Alisa, who was extremely helpful and was able to resolve all the issues I had! My form looks great and am very happy with this app. Highly recommend if you need a contact form with an auto response.

Commy Official Store

Oct 06, 2025 on Shopify

they are amazing, support team is just great

Ergolab

Oct 03, 2025 on Shopify

Excellent service! The team was quick to understand my issue and resolved it in no time. I really appreciate their prompt response and professionalism.

Data Path Inc

Oct 03, 2025 on Shopify

100% Awesome! We love this app! Easy to add to our website, easy for customers to use, easy to build. The entire Hulk Form Builder team is helpful and friendly. I love that they take suggestions and have new implementations. The free version is nice, put the pro and pro+ offer a lot of nice extra's.

Optimal

Oct 01, 2025 on Shopify

GYMVENTORY

Oct 01, 2025 on Shopify

V GOOD

Digicam Collective

Sep 29, 2025 on Shopify

Joelle Jacobs Baked Treats

Sep 29, 2025 on Shopify

Excellent app, and the customer support is fantastic. Responses are very quick and they resolve any queries promptly.

XOXOKristen

Sep 24, 2025 on Shopify

This is hands down one of the best apps on Shopify. We’ve been using it for years, and I can’t even remember when we first installed it - it has worked flawlessly ever since. The most impressive part? We’ve only ever used the free features. On the rare occasions when I needed support (just twice over the years), the team responded immediately and resolved everything quickly. If we ever need any of their paid features, this will be the first place to check.

DARINA

Sep 23, 2025 on Shopify

Roble.Store

Sep 23, 2025 on Shopify

Quite good support team

Alphacardgrading

Sep 23, 2025 on Shopify

Very happy and appreciative of all the support iv received from this team

Snag

Sep 22, 2025 on Shopify

Easy to use forms with functionality for everything you'll ever need in Shopify! Built-in styling works great and there are options for those of us who like to add custom CSS styles too. Truly well-made app, and customer support are fast and responsive.

Native Laser LLC

Sep 19, 2025 on Shopify

LITASNEAKER

Sep 18, 2025 on Shopify

The app is pretty simple to use, and has provided exactly what i wanted which was a space for customers to upload images via a form. I had a small issue which was rapidly fixed by Adna from the team via the chat box! Very satisfied with this product.