Reviews: Hulk Form Builder

Customer reviews: Hulk Contact Form Builder

Reviews (1,569)

Overall rating

4.8

5

744
4

42
3

3
2

2
1

27

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

MS Québec Confort

Dec 05, 2025 on Shopify

Went well and great and quick answer find my issue

NAT PERFORMANCE LTD

Dec 05, 2025 on Shopify

So far so good, has some great free features, conditional logic on basic is a nice inclusion.

Maré Joyas

Dec 04, 2025 on Shopify

Suncoast Medical

Dec 04, 2025 on Shopify

The helpful Agent Adna guided us through several obstacles with great finesse

The Outdoor Look

Dec 04, 2025 on Shopify

Only using the free version but so far so good and excellent customer service.

Cracked Polish

Dec 04, 2025 on Shopify

My Store

Dec 03, 2025 on Shopify

Easy to build forms into your shop. I had some coding issues with a link I included; I contacted customer service, they were quick and very helpful to fix the issue.

Aklot

Dec 03, 2025 on Shopify

My Girlfriend's Wardrobe LLC

Dec 03, 2025 on Shopify

support is fast and easy to contact on the rare occasion you need to. I've been using this app since 2017.

Al Hilal Ummah Services

Dec 03, 2025 on Shopify

Easy to setup form and easy to integrate into your shopify pages.

All4Swim

Dec 02, 2025 on Shopify

Longevity BOOST

Dec 02, 2025 on Shopify

LOVE

PrintNation

Dec 01, 2025 on Shopify

I dont think i have ever went out of my way to try to log in just to make a review but they really deserve a 5*. Although I am just using the free version, i am happy with it that i actually want to switch to the paid version once i set up some advanced conditional logic. This app is great and very extensive.

Simple Creations By T

Dec 01, 2025 on Shopify

Awesome experience! I reached out to customer service with a quick question and they were able to help so quickly. Highly recommend!!

Vellure

Nov 29, 2025 on Shopify

Malobo Interior

Nov 29, 2025 on Shopify

Great service. If you're stuck, there happy to help you!

SQ Contracting

Nov 29, 2025 on Shopify

Very Quick and Nice Response, Really Appreciate

Luxe Carterie Studio

Nov 28, 2025 on Shopify

The 5th Element Coaching

Nov 28, 2025 on Shopify

Triple Feed

Nov 27, 2025 on Shopify

Easy to use and customize forms, customer service is quick to respond and beyond helpful! Overall great app and customer service!