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Customer reviews: Hulk Form Builder

Develop by HulkApps

Reviews (1,385)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Enpal.pro

Aug 28, 2025  on Shopify

Jackie Dior

Aug 28, 2025  on Shopify

Very helpful and so glad the chat was responsive during this time of night!

Lyrovo

Aug 28, 2025  on Shopify

I’ve been using the Hulk Form Builder app for my Shopify store, and it has been an absolute game-changer! The drag-and-drop interface makes it super easy to create custom forms—whether it’s contact forms, surveys, or registration forms. I really love how it integrates directly into the Shopify admin and works smoothly with the latest themes. The conditional logic and file upload features are fantastic, and it’s great that the forms are fully mobile-responsive. It also supports Google reCaptcha, which adds an extra layer of security. The customization options allowed me to design forms that perfectly match the look and feel of my store. Another huge plus is the storage capacity—being able to upload and manage more files without any hassle is a big advantage. The setup was quick, and I was impressed with how user-friendly it is, even for someone who isn’t very technical. Overall, this app saved me a lot of time and effort while improving my customer engagement. I highly recommend Hulk Form Builder to anyone running a Shopify store!

Tumby Bay Print

Aug 27, 2025  on Shopify

Customer service is always very helpful

ArtVend

Aug 27, 2025  on Shopify

Brawny Bear

Aug 27, 2025  on Shopify

Really supportive people with quick response. The best thing I liked is that their starter (free) plan supports link redirections as well, a feat I didn't find anywhere. Especially useful for lead gen funnels.

Abrams MFG

Aug 26, 2025  on Shopify

I like this app. It's simple to use but is flexible enough to edit some attractive looking forms that suits our website. The support is great and fast. Kudos to Cristian for assisting me quick and straightforward. Keep up the good work guys.

Barwon Timber

Aug 24, 2025  on Shopify

We've been using Hulk Apps for web forms for over 2 years now and have found the web forms to be very useful and easy to use. The support staff are very helpful and provide timely information, and help us with getting the webform we need, and have offered valuable advice and help.

Trilogy Sports

Aug 24, 2025  on Shopify

Form works great and live chat team was very responsive and quick to support any questions!

The Local Entrepreneurs of Winnipeg

Aug 21, 2025  on Shopify

Segreto Finishes

Aug 20, 2025  on Shopify

studio-m3

Aug 20, 2025  on Shopify

Fast and good service!

Affoverse

Aug 20, 2025  on Shopify

issue resolved thank you so much

QlearSoul

Aug 20, 2025  on Shopify

Brilliant Earth PROD

Aug 19, 2025  on Shopify

很赞. 用起来非常顺手

Cookies by Design

Aug 19, 2025  on Shopify

Great help tonight! I appreciate the quick response.

Canaroma Bath & Tile

Aug 19, 2025  on Shopify

I am very pleased with the customer service experience, and I truly appreciate Ken’s efficiency and patience in helping me fix the bug on my form.

Kool Thing

Aug 18, 2025  on Shopify

La atención en el Chat es excelente, creo que solo por eso vale mucho al menos probar esta App (me atendieron rápidamente, aun cuando aun no tengo el plan de pago).

Tielle Love Luxury Trade by Tradelinens

Aug 18, 2025  on Shopify

Bold Connections Drift Alliance Inc.

Aug 18, 2025  on Shopify

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