Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,386)

Overall rating

4.8

5

568
4

35
3

2
2

2
1

21

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

My Store

Sep 29, 2024 on Shopify

I am not good at technology at all! Juan has been absolutely amazing helping me through the process of making the form I created mandatory in my collection of data. He's been patient and understanding. He created a video to help me with future forms and is willing to help me if I'm struggling again (which knowing my tech I will definitely be reaching out). Hulk products and customer support is top notch! Give them a try, you won't be disappointed.

Brilliance in Diamonds

Sep 29, 2024 on Shopify

Super quick and helpful support!

Stalo Decor

Sep 29, 2024 on Shopify

O suporte é muito rápido e atencioso!

KHATTAATT

Sep 28, 2024 on Shopify

this app is understanding exactly what I needed for !

NEXBLUE

Sep 24, 2024 on Shopify

Hulk Form Builder is very easy to use and offers a wide range of features that cater to different form needs. I encountered some small issues while using, but the customer support was very responsive and helped me resolve it quickly. Overall, I’m very satisfied and would recommend it to anyone who needs a customizable form builder.

Inked Bread

Sep 23, 2024 on Shopify

Quick responsiveness. Understood my questions right away, fixed the first problem and then responded clearly enough for me to see how to fix the second.

Wearitwithlove

Sep 23, 2024 on Shopify

Easy to use forms and export function. Has been working really well for us.

1 Magnolia Lane Mumbai

Sep 22, 2024 on Shopify

Really this is too good app and the app team so helpful Especially I would like to thankful to the Deepa which she help me.

Emersyn James

Sep 21, 2024 on Shopify

Customer Service was right there to help me and solved my issues in under 10 minutes

My Store

Sep 20, 2024 on Shopify

Quick Customer Service.

Renegade Hoof Boots

Sep 18, 2024 on Shopify

Hulk Form Builder works really well and the tech support is super responsive. They are so easy to work with and so is the app itself. Highly reccomend!

FOSSiBOT

Sep 17, 2024 on Shopify

The experience is good, it would be nice to optimize the appearance of the form UI design.

Verde Modern Garden Living

Sep 17, 2024 on Shopify

Great support

Stitchdom

Sep 16, 2024 on Shopify

Did no expect the 2 mins response. The staff was super useful and the problem got solved in less than 5 mins. Great support great app

Art Star

Sep 15, 2024 on Shopify

The app is tricky to learn but the customer service is quick and easy. Very helpful

Li Fjur

Sep 15, 2024 on Shopify

App is easy to use and staff are very helpful!

NatureSafe Marine

Sep 15, 2024 on Shopify

Cake Me Crazy

Sep 12, 2024 on Shopify

i had an issue with some conditional logic and form options showing incorrectly and Danko fixed this so quickly and offered alternatives to make the form look neater and run smoother for customer experience. A++ service.

Antica Distilleria Petrone

Sep 12, 2024 on Shopify

User-friendly app, very simple and efficient. The support in extremely rapid and helpful, you can write them via chat and they will help you as soon as possible.

Delilah's Dressing Room

Sep 12, 2024 on Shopify

The support from Emira was absolutely great she helped so much and resolved my issues.