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Customer reviews: Hulk Form Builder

Develop by HulkApps.com

Reviews (1,628)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Sidekick Store

Apr 10, 2024  on Shopify

Wonderful support. Rarely do I get someone who's reactive and genuinely trying to help me solve something technical.

Dlinks

Apr 08, 2024  on Shopify

日本語で表示されるため、直感的に分かり易く使えると思います。

Open Soul Audio

Apr 08, 2024  on Shopify

Great looking forms and customer service is lightning quick! Appreciate you all very much, special thanks to Segmedina for getting back to me so quickly in the chat box.

SSS

Apr 08, 2024  on Shopify

Very helpful! Great service!

JYG PROFISHING

Apr 08, 2024  on Shopify

Muy buen soporte al cliente

Simply Caralyn

Apr 08, 2024  on Shopify

Hulk Form Builder is an impressive platform that has exceeded my expectations. Its user-friendly interface and functionality make it easy to create customized, dynamic forms. The standout feature is the exceptional support and guidance provided by the team. The chat advisor I worked with, Deepa, was incredibly helpful, taking the time to understand my requirements and offering valuable insights. Her depth of knowledge and commitment to my satisfaction were commendable.

Hard To Kill Fitness

Apr 07, 2024  on Shopify

AMAZING. This is a great tool that has helped us hugely and its very user friendly. 10/10

JOLYNNXHANDCRAFTS

Apr 05, 2024  on Shopify

Amazing service. I was having such a hard time trying to figure out how to post my custom form i made to my website. I tried everything and couldnt figure it out so i reaced out to a chat agent for assistance. Vatsal was quick at responding and was able to fix the issue for me in a timely manner. Hulk form builder app in general is so easy to set up and create your own forms. Highly recommend!

The Clay Impress

Apr 04, 2024  on Shopify

I really like this app. We rarely have a need for people to register for things, so we just use the free version, but it's got enough features to get the job done!

Toy Hermit

Apr 04, 2024  on Shopify

Very responsive customer Support! Deepa was able to instantly solve some of my questions and followed up with the dev team on my additional questions. Chirag from dev team pleasently surprised me with the solution, his detailed response, and a custom video! I look forward to continue using this app in my online store and integrate it even more.

Giura Trad

Apr 04, 2024  on Shopify

Good

Pistilli Jewelry

Apr 03, 2024  on Shopify

easy to navigate and easy to work with and helpful customer service

Nanobébé US

Mar 19, 2024  on Shopify

Easy to use app that is highly versatile and enabled us to create a flexible, user-friendly form that captured all necessary information without being overwhelming to the user thanks to the options for conditionally hiding fields. The fact that there is a robust free option of this app is amazing. Customer support is excellent as well. When we have reached out to them for assistance or suggestions, they have been consistently quick to respond and in one case, they even got on a call with us to go over a solution in-person.

JustCakeIt!

Feb 27, 2024  on Shopify

Hands down best customer service ever! I have been wanting to automate my ordering system a little more and today, Tarik made that happen. I love this app!

MIMOSA Handcrafted

Jan 23, 2024  on Shopify

Great app and even better customer service/support! Always helpful and very kind. Thank you so much!

Starstruck Leds

Jan 19, 2024  on Shopify

I received exceptional quality customer support from Mirza. Not only was the support team very friendly, but they also helped me to resolve the issues I was facing in a timely and effective manner. They patiently listened to my queries and provided effective solutions. Their attention to detail and willingness to go above and beyond was truly impressive. Overall, it was a great experience, and I highly recommend their customer support services.

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