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Customer reviews: Hulk Form Builder

Develop by HulkApps.com

Reviews (1,628)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

The Studio Collective

Jun 11, 2024  on Shopify

So simple and easy to use!

AmeraTrail Parts

Jun 10, 2024  on Shopify

GREAT GREAT GREAT. BEEN USING FOR YEARS! NEVER HAD ISSUES.

Master Digitizer

Jun 09, 2024  on Shopify

this app is very good and works perfectly. Plus the help service is fast and responsive. wish you more success. Thank You So much.

Olibanum USA

Jun 09, 2024  on Shopify

Application très simple à mettre en place. Support réactif, tout est parfait !

Alavel

Jun 09, 2024  on Shopify

要望に素早く回答いただき、問題を解決してくれました。 また何かあればお願いいたします。

Nuscents

Jun 08, 2024  on Shopify

Had a question and it was answered very quickly and politely by the chat agent which I'm very pleased about, please let them know. Integration was easy.

VeranoFresco

Jun 07, 2024  on Shopify

Best form builder ever in Shopify, I recommend it 100% its best

Proper Detailing Co.

Jun 07, 2024  on Shopify

HERA Signature

Jun 06, 2024  on Shopify

the form is perfect and support thechnique was so profetional

Waypoint Technology Group

Jun 06, 2024  on Shopify

App is easy to use and works great.

hylo athletics

Jun 06, 2024  on Shopify

Easy to use, very helpful customer service!

Sundarandbloom

Jun 05, 2024  on Shopify

The free version is great and offers lots of automation! This app is highly recommended for reviews. Vatsal from support helped with the questions I had within minutes!

DoodleStudioCo

Jun 05, 2024  on Shopify

Great app with free option. I was able to customize my form exactly how I wanted with fonts and colors too.

EHB USA

Jun 05, 2024  on Shopify

BankCardUSA Partners

Jun 04, 2024  on Shopify

Great and friendly customer service! This app does exactly what its supposed all while being user friendly. I also really appreciate how helpful their customer service has been. 10/10 would recommend.

Legacy Father Co

Jun 04, 2024  on Shopify

App is pretty good. Lots of features in the free tier. I had a technical issue and the support by Segmedina was 10/10. Thank you!

Anne Drewitz

Jun 04, 2024  on Shopify

Snabb och bra hjälp via chatten!

TRICOTUR

Jun 04, 2024  on Shopify

Good form builder and fast customer service.

PERSONALIZZ

Jun 03, 2024  on Shopify

Service client très réactif, application très pratique et facile à gérer

wishseeker

Jun 03, 2024  on Shopify

Great app. Easy to use and it works as intended. Customer support is also very reliable!

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