Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,386)

Overall rating

4.8

5

568
4

35
3

2
2

2
1

21

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

THE DRVR CO

Dec 26, 2024 on Shopify

So far has worked great for my store. Support is super helpful as well.

Nobel Pırlanta

Dec 26, 2024 on Shopify

ZAM Learning Academy

Dec 25, 2024 on Shopify

さーにゃんストア

Dec 24, 2024 on Shopify

Customer service was great. Very responsive. Getting us set up with our form was efficient. 5 stars

Alarme Atlas

Dec 24, 2024 on Shopify

Ken was a great help. great customer service!

T-Shirt-Buddies.de

Dec 23, 2024 on Shopify

Die APP funktioniert einwandfrei und der Support ist überaus kompetent und hilfsbereit! Daher kann ich diese App und den Anbieter nur empfehlen. Mit herzlichen Grüßen aus Deutschland.

Inanna MBS, LLC

Dec 22, 2024 on Shopify

Great app for forms with wonderful customer service!! Lina was super helpful with this newbie.

Jawa Yezdi Motorcycles

Dec 17, 2024 on Shopify

Amazing customer support from Emira!

Prop Drop

Dec 12, 2024 on Shopify

Very helpful

PONO Surf Camp

Dec 12, 2024 on Shopify

Application relativement simple d'utilisation qui m'a permise de créer un formulaire de contact rapidement et efficacement. J'ai également contacté le service client pour une petite modification que je voulais effectuer et cela a été fait très rapidement. Je vous recommande cette application.

Tiendita Runners

Dec 11, 2024 on Shopify

excelente aplicación con un servicio al cliente muy eficas

VIDA STYLE SHOP

Dec 10, 2024 on Shopify

Hands-on and always ready to give support to me when I need it, regardless of the time of day. They are fast and responsive. Love this developer!

Makpower

Dec 08, 2024 on Shopify

Great App, Excellent support & services

America's Golf Mats

Dec 08, 2024 on Shopify

Excellent App and fantastic customer service! Juan helped me very quickly resolve minor issues I was having. He responded literally in minutes and I was up and running in less than 15 minutes! Thank you Juan! You ROCK! :)

Computerpilot

Dec 07, 2024 on Shopify

Perfecte klantenservice. Binnen enkele minuten een reactie op mijn vraag. Gebruikde app al ruim 3 jaar

BOXX11.com

Dec 04, 2024 on Shopify

Einfache APP mit vielen Funktion, einen sehr netten und schnellen Support. Selbst Sonderlösungen wurden angeboten.

Sissy Sweet Bakes

Dec 03, 2024 on Shopify

Truly appreciate the fast customer support.

Nathan Downie

Dec 03, 2024 on Shopify

Andres is very helpful and supportive. Thanks!

Spectrum Sciences

Dec 03, 2024 on Shopify

Hulk Form Builder has made it simple for me to get information from my customers, with notification and their entries sent right to my email. The form was easy to for me to give a professional appearance and provided many options for customization (one of my fields is to select one of 50 states from a drop-down menu). Their app has helped me deliver better service to my customers. Thank you, Arijana, for walking me through!

Professor Wrist

Dec 02, 2024 on Shopify

Works great, its a simple and easy way to get form uploads in Shopify without having to do your own complex setup. I had an technical issue, but there support responded in 2 minutes and fixed it right away.