Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,386)

Overall rating

4.8

5

567
4

35
3

2
2

2
1

21

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Poopy

Feb 07, 2025 on Shopify

Hulk Form Builder is an excellent app! It's easy to use, highly customizable, and perfect for creating professional forms on Shopify. The support team is fantastic—Vatsal quickly helped remove the branding, and the service was top-notch. Highly recommended!

My Store

Jan 29, 2025 on Shopify

Excellent service

ShopCrystalRags

Jan 27, 2025 on Shopify

Great app and very helpful team. Andrea was able to help me and she was very timely!!

thecenterstonejewelers

Jan 26, 2025 on Shopify

Very easy installation and start up. Very intuitive to use and lots of features even on the free plan.

Cre8world Ltd

Jan 18, 2025 on Shopify

Great app, easy to navigate and the support team are very responsive and helpful! Thank you!

My Store

Jan 14, 2025 on Shopify

Quick support

VisaMadeEz

Jan 12, 2025 on Shopify

I had a great experience with Hulk Form Builders. Their immediate assistance and support made using the app a much better experience. Special thanks to Andres for his help. I'm glad I chose this app to build my contact form.

Divine Void

Jan 12, 2025 on Shopify

amazing customer support and super easy to set up

Ciiku Skin Essentials

Jan 11, 2025 on Shopify

Love how customizable the forms are!

Primestyle.com

Jan 11, 2025 on Shopify

great app and highly recommended. Arijana provided excellent support and I am really happy with her service

ShopMamaBijoux

Jan 06, 2025 on Shopify

This app has been a life saver! The interface is very easy to use, customizable & has a great back end system to keep track of form submissions. The support team has been a great help with making sure everything was set up perfectly.

Kilburn Jackson Search

Jan 06, 2025 on Shopify

Very very helpful and useful, I needed some assistance building my form so I clicked onto the help chatroom, the person that messaged me was very helpful and solved my problem straight away. Amazing app, with amazing support, definitely a must use.

My Store

Jan 05, 2025 on Shopify

would recommend very useful and easy to use

Side Arts

Jan 05, 2025 on Shopify

Super service ! Axel m'as beaucoup aidé ! Application simple et intuitive

LampLuz

Jan 05, 2025 on Shopify

Muito bom! Cumpre a finalidade

GLOROPE

Jan 05, 2025 on Shopify

Very easy and intuitive. Even a Noob like me can make these forms quickly!

Kara’s Glass

Jan 02, 2025 on Shopify

I have had great experience to date and when I did require some assistance installing it originally the rep (Danna) was informed, skilled, and efficient in helping me walk through the change over to this app.

Temple Fork Outfitters Canada

Jan 02, 2025 on Shopify

Hulk Apps was super fast and helpful. I had a problem with sending emails out and they knew the answer. Everything is working great now, thanks Hulk Apps.

Littyville®️

Dec 28, 2024 on Shopify

Had a great experience as my questions were answered quickly and were correct. The app is great for being able to create the forms that I need for my site.

THE DRVR CO

Dec 26, 2024 on Shopify

So far has worked great for my store. Support is super helpful as well.