Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,386)

Overall rating

4.8

5

567
4

35
3

2
2

2
1

21

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Athenian Fashions Inc.

Feb 28, 2025 on Shopify

Ken was great and very patient in helping me solve my issue.

Salt Creek Motorcycles

Feb 27, 2025 on Shopify

Easy to use and excellent support. Highly recommended to use it

mutukishop

Feb 27, 2025 on Shopify

Creating forms was incredibly easy! Even without any technical knowledge, I was able to get the hang of it quickly. The customer service team is fantastic—they respond quickly and always go out of their way to help resolve any issues. Their attitude is also very friendly and professional. Highly recommend!

Proud London

Feb 26, 2025 on Shopify

Green Land Food, LLC

Feb 26, 2025 on Shopify

A'NUE MIAMI

Feb 26, 2025 on Shopify

Shopify was doing some updates to their Thank You page and Hulk Apps needed to do some work on their end to make sure the update was seamless. I reached out and they immediately helped and got the coding up to speed. Great service and great communication.

Steve Madden Portugal

Feb 25, 2025 on Shopify

Great app and the customer service is excellent!

World Traveler Coffee Roasters

Feb 25, 2025 on Shopify

Support is out of this world! Deepa was so gracious with her patience and knowledge. She was creative and helpful and actively helped me make my form work exactly as I wanted. Highly recommend.

Poppy Hand-Crafted Popcorn

Feb 24, 2025 on Shopify

The app meets our needs and customer service is top notch.

My Store

Feb 23, 2025 on Shopify

They were quick to answer and their agent (Deepa) was so helpful! Thank you so much again. Excited to use Hulk Form Builder on our website (Wish the app itself though had the option for you to upload more than 10 files at a time!)

Taos Footwear

Feb 23, 2025 on Shopify

Accurate support & attentiveness regarding any issue or request I inquired about. Thank you!!

Capital Badges

Feb 21, 2025 on Shopify

Adna was brilliant and patient with us and helped enormously. Many thanks.

Pet Card

Feb 20, 2025 on Shopify

Easy to use, the customer support team have always been very responsive and quick to help with any queries we have. Ken and Vatsal are especially helpful!

King Palm

Feb 18, 2025 on Shopify

Great application to show forms on your site. I like them fast support. Has a lot useful settings

Zulmira Bertucci Numerologia Pitagórica e Cabalística

Feb 17, 2025 on Shopify

Suporte 100%, eficiente.

The Way Apothecary

Feb 16, 2025 on Shopify

I found this app very easy to use and was able to easily customize it to tie into my website. When I needed help, the support team was prompt and fantastic.

makeupschool.is

Feb 14, 2025 on Shopify

Lucrece Skincare

Feb 13, 2025 on Shopify

If we could give Deepa 10 stars we would! Excellent customer service and problem solving.

Canoe-Tec

Feb 13, 2025 on Shopify

Customer support when I had an issue was amazing and issue has been resolved quickly.

Flower Boi Detroit

Feb 10, 2025 on Shopify

Customer service was great. I needed something done that was apart of the pro section but Deepa was still able to make those changes.