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Customer reviews: Hulk Form Builder

Develop by HulkApps

Reviews (1,386)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Sluggers Golf

Mar 18, 2025  on Shopify

Danna was unbelievably helpful today. She spend several hours with me while we fixed my problems with my Shopify account. If she had not been so helpful I don't know what I would have done. Her patience was off the chart. I am a novice at working with Hulk App and Shopify so it was hard for me to get through the process. Without her help I would have been totally lost! I cant say thank you enough to her!

Skinclò Italian Handcrafted

Mar 17, 2025  on Shopify

Great assistance, great tools!

Soulful Scrubs

Mar 17, 2025  on Shopify

Very helpful. Good app, easy to use

Soloway Coffee

Mar 14, 2025  on Shopify

the best app with forms

Furniture And Choice Malaysia

Mar 12, 2025  on Shopify

Segmedina is prompt in addressing my issue and quickly resolves it.

TreviJewels

Mar 10, 2025  on Shopify

Vedran was a great support all the way long

Carlife 汽車隔熱專家

Mar 10, 2025  on Shopify

介面流程操作容易,遇到問題有線上即時客服非常快速解決我的問題

Baker Built Performance LLC.

Mar 09, 2025  on Shopify

Y.O.U Your Own Universe Botanica

Mar 09, 2025  on Shopify

I've been using Hulk Form Builder for my Shopify store, and it has been a game-changer! The app itself is super easy to use, highly customizable, and integrates seamlessly with my store. But what really stood out was the exceptional customer support—Ken was incredibly helpful and very prompt in assisting me with my setup. He went above and beyond to ensure everything worked perfectly. Highly recommend this app for anyone looking for a reliable form builder with top-notch support!

SweetNess Co

Mar 08, 2025  on Shopify

Axel helped me. He was very helpful and sent snippets of the screen so I can visually see what to do!

Bmx Products AU

Mar 07, 2025  on Shopify

Tech support was quick and very helpful. App is very easy to use and has all the features i need.

PetHey

Mar 06, 2025  on Shopify

体验感不错 我已经把它推荐我的同行小伙伴了

子の日 nenohi

Mar 05, 2025  on Shopify

Support team is excellent!

Masaar Travelers

Mar 05, 2025  on Shopify

Great support, customer care and developers are 10/10. This app is better than Shopify Forms :)

Eskuta

Mar 04, 2025  on Shopify

An excellent app; highly customisable, easy to implement and fantastic support for both general help as well as implementation of non-standard features - would highly recommend.

KidsRoomTreasures.com

Mar 03, 2025  on Shopify

I only use a free version. It already has all the features I need for my small store. Customer service is superb. I received immediate help via chat and they resolved my issue with integration immediately. I highly recommend!

Tahls Tattoos

Mar 03, 2025  on Shopify

Excellent service!

Fastcustomtents

Mar 03, 2025  on Shopify

So helpful!!! Thank you so much!!!

Garden Shed Glass

Mar 02, 2025  on Shopify

Super customizable and easy to set up. 10/10 would recommend. Support is also great, very responsive and I had answers and solutions within minutes.

VANTRO India

Mar 01, 2025  on Shopify

happy

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