Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,628)

Overall rating

4.8

5

336
4

22
3

2
2

1
1

15

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

THE CLOSET

Jul 09, 2024 on Shopify

Perfect customer service

Inspire Farms

Jul 08, 2024 on Shopify

Fantastic! It has the features we wanted to have in a form and it's free to use!

Ma boutique

Jul 07, 2024 on Shopify

Great services and their app is reallly hepfull for my business. i highly recommend. also their customer service is top notch and super quick. Love Love Love it!!!!

Bodega de la Mascota

Jul 07, 2024 on Shopify

Really useful an easy to use! The customer service is great and they are really willing to help you and make your experience with the app better.

North American Urns and Memorials

Jul 07, 2024 on Shopify

I had to find a way to build forms outside of the Shopify coding (which had failed me on a number of occasions). I thought I'd try Hulk Form Builder and it has been just what I needed. It's pretty easy to set up and modify but most importantly their support is really on the ball. They respond quickly and actually know the product. I recommend this app based on my experience so far. Now I'm thinking about all the uses I could have for it.

Hello Sunshine Reborns

Jul 06, 2024 on Shopify

Wonderful customer service and super easy app to use!

Everlyou

Jul 04, 2024 on Shopify

First off, I love this form app. Even the free version has everything that I need and their customer service is off the hook! They are quick to respond and are more than happy to help. I have a theme that allowed my main banner to appear on the front page of my site and my contact page only. I didn't know how to add it to any other pages. I wanted to use my Hulk form as my contact page, but I couldn't figure out how to get the banner from the built in contact page to show on my form page. But, Andres made it happen! I'm so happy and thankful for his help! Awesome service!!

MOTIONRIDERS® DE | Offizieller Online Shop

Jul 03, 2024 on Shopify

Beste Formularapp auf Shopify!

sunshare

Jul 02, 2024 on Shopify

Very useful form, friendly plug-in communication team, really like it

Solem

Jul 01, 2024 on Shopify

Quick response. THANKS.

Prenotazioni Enea Onlus

Jul 01, 2024 on Shopify

Grazie dell'aiuto e della vostra disponibilità, HulkApps.com the best

Witharmour

Jul 01, 2024 on Shopify

Very user-friendly and convenient

Salvia Kids

Jul 01, 2024 on Shopify

on the best form builder app on shopify and quick support is something which great about this app.

Solteria

Jul 01, 2024 on Shopify

Just got the app, Great so Far! Very easy to use!

Triple S Products

Jul 01, 2024 on Shopify

Easy to use form builder and excellent customer service.

Nash Furnishings

Jun 30, 2024 on Shopify

Work smoothly, absolutely no complaints. Highly recommended.

BeKMa One

Jun 30, 2024 on Shopify

So patient and nice. Thanks!!

Blacksmith Source Tool Company

Jun 29, 2024 on Shopify

Easy to create forms. Looking forward to improving customer experience on store pages.

Smeralda Elite Rentals

Jun 29, 2024 on Shopify

I highly recommend Hulk Form Builder for Shopify! The app is user-friendly with great customization options. Their customer service is exceptional—responsive, knowledgeable, and dedicated to finding custom solutions. They went above and beyond to meet my unique needs, making the whole experience seamless and satisfying. A fantastic tool with top-notch support!

Nonna's Garden Herbals

Jun 29, 2024 on Shopify

quickly identified the issue and offered to fix it for me very thankful