Reviews: Hulk Form Builder

Customer reviews: Hulk Form Builder

Reviews (1,628)

Overall rating

4.8

5

336
4

22
3

2
2

1
1

15

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

Easy to use interface and quick setup.
Highly customizable with drag-and-drop form building features.
Strong and proactive customer support, frequently praised by users.
Useful even in its free version with a decent range of functionalities.
Fast response times from support staff addressing technical issues.

Common Concerns

Recurring issues with email notifications not being sent or received.
Slow or insufficient communication about ongoing technical problems.
Intermittent service outages impacting business operations.
Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Metabolic

Jul 23, 2024 on Shopify

Overall great app. We were able to incorporate a form on a landing page for applicants to provide details that help us determine if they are a fit for our program. Great option to customize a form to match the aesthetic and font styling so the page is cohesive. Customer support is responsive and helpful.

HCT Containers

Jul 23, 2024 on Shopify

Team has been proactively supporting us during onboarding and setup. Kudos to everyone involved.

Parador South Africa

Jul 22, 2024 on Shopify

Excellent service and form builder

Tropic Skincare

Jul 22, 2024 on Shopify

Easy to use, support team are responsive and I have been asking a lot of questions!

ChillSun

Jul 22, 2024 on Shopify

Very helpful.

Razaball

Jul 22, 2024 on Shopify

Prompt and helpful customer service!

Sri Krishna Sweets

Jul 21, 2024 on Shopify

Its simple to configure and set up. Great prompt customer service from team. I was linked to a person named Vedran, who answered my questions clearly.

Sheepskin Warehouse

Jul 21, 2024 on Shopify

The Hulk Live chat team are always very helpful! I'm super happy with them!

Elegant Temptations Bakery

Jul 20, 2024 on Shopify

Fast tech support ! Works!

Mon Floral Design

Jul 19, 2024 on Shopify

Try and See That's all I want to say :)

Fittings Metal Collection

Jul 16, 2024 on Shopify

It has great functionality and is easy to use. Customer service is also top-notch. The chat option is quick and easy.

fatkidcookiecompany

Jul 16, 2024 on Shopify

Customer service and ease of use are great.

GLDN

Jul 14, 2024 on Shopify

We use this form builder to handle returns and it has been excellent and stable!

bearingscanada

Jul 14, 2024 on Shopify

Bhax | Curadoria de Presentes

Jul 14, 2024 on Shopify

Suporte rapido e eficiente!

DFYNE

Jul 11, 2024 on Shopify

Had some issues with form sending email, but 5 star for support I received

Hardware & Panel Supplies

Jul 10, 2024 on Shopify

Great App, we have been using it for over 2 years and have been able to see good results.

GD Cakes

Jul 10, 2024 on Shopify

Amazing!!!!! Thank you so much

Wiener Werf Freunde

Jul 09, 2024 on Shopify

sehr einfach zu bedienen

Black+Decker Large Appliances

Jul 09, 2024 on Shopify

I'm happy with support, resolved all my issue with proper response