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Customer reviews: Hulk Form Builder

Develop by HulkApps

Reviews (1,343)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Print Yours Today

Jul 07, 2025  on Shopify

Quick access to live agent and quick turn around solutions

Ivan Castro

Jul 05, 2025  on Shopify

super support, 5 min war alles erledigt. danke viemals, immer wieder gerne.

My Store

Jul 02, 2025  on Shopify

They have an amazing customer service team who really understands their product capabilities. They also are great at customizing the products as well. Shout out to the amazing tech team Tarik, Alisa, Eman, and Danko for bringing my vision to life with their outstanding work, especially as I migrated to Shopify. This tech team made this transition for me easier. This company even made sure that all my form submissions were currently integrated to my email marketing service provider and they made sure that the customized form was working by doing the testing for me. I highly recommend this app.

RetroArtShop

Jul 01, 2025  on Shopify

Awesome support, I am overwhelmed with the instant response and the solutions.

Burgon and Ball

Jun 30, 2025  on Shopify

We've run this app for 4 years, very happy with it. Also, really pleased with the prompt attention from the support team when I had a query. Thank you, happy to give 5 stars.

ReStyle

Jun 30, 2025  on Shopify

Super easy to use and has great customatizations

Diamonds by Danielle

Jun 30, 2025  on Shopify

I had a great experience using this app. The interface is user-friendly, and the support team was very helpful and responsive. They guided me step-by-step and ensured everything was working perfectly. I'm happy with the service and would definitely recommend it to others!

GiGaPlus

Jun 30, 2025  on Shopify

Advanced Thermal Supplies

Jun 28, 2025  on Shopify

Deepa was very helpful on the live chat!

Amprio Milano

Jun 27, 2025  on Shopify

Good support and so fast!

Legacy Wax 3D

Jun 27, 2025  on Shopify

Fast response to any question and better yet faster solution to any mod you want to have done, even with the free version.

My Store

Jun 26, 2025  on Shopify

KHB SALONG

Jun 26, 2025  on Shopify

Really easy and seamless to use, since you can intergradid with other apps it makes it to one of the few apps where its a one stop shop and you dont have to get a whole new app for one smal funktion.

IshqME

Jun 26, 2025  on Shopify

good support

Moonlight Neon

Jun 25, 2025  on Shopify

very fast response

Skintensive Skincare

Jun 25, 2025  on Shopify

The customer support for this app is wonderful! They are attentive and answer any questions you have. The app itself is great - easy to use and works perfectly.

AuthenticKERA

Jun 24, 2025  on Shopify

Very Helpful, Efficient, and kind.

Bernoulli Sports

Jun 23, 2025  on Shopify

Incredible service on this App, Vishal is the man

My Store

Jun 23, 2025  on Shopify

They have amazing customer service who really understands their products capabilities. I asked for two features that are not available and Iris communicated this to her tech teammates who will God willing, add it to their product. I really appreciate this! I highly recommend this app.

Spark Creative Studio

Jun 23, 2025  on Shopify

Extremely helpful for allowing for custom forms in my store -- The Hulk team was also quick and efficient in solving some different CSS issues that I was experiencing as a result of my store's theme. I definitely recommend!

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