Filey App Review: Features, Pros & Cons for Shopify

Customer reviews: Filey ‑ Files Backup & Export

Filey is a powerful Shopify app designed to simplify file management for merchants. This review covers its features, pros, cons, and real user feedback to help you decide if it's the right fit for your store.

Reviews (331)

Overall rating

4.9

5

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What Merchants Think

Overall, merchants have highly positive feedback for "Filey ‑ Files Backup & Export". They appreciate the app's straightforward functionality, reliable performance, and its ability to efficiently handle tasks that Shopify does not readily offer. Users frequently mention time savings and ease of use as standout benefits.

Key Strengths

Fast and easy to use, takes only a few clicks to back up files.
Saves a significant amount of time, particularly for batch downloads.
Offers functionality missing from Shopify, particularly for downloading files.
Free to use, with many praising the cost-effectiveness.
Simple installation process and intuitive user interface.

Common Concerns

Limited customer support and responsiveness for inquiries.
Lack of options to download other content like product descriptions or blog posts.
Some users experienced initial errors during downloads and installation.

Final Thoughts

"Filey ‑ Files Backup & Export" is widely regarded as a valuable tool for Shopify merchants looking to efficiently manage and back up their files. While it excels in simplicity and effectiveness, addressing customer support and expanding download capabilities could further enhance the user experience.

Full Health Designs

Jul 11, 2024 on Shopify

Thank you for this amazing app. Highly recommend. I downloaded around 3,900 images from shop in a couple of minutes. If you own a Shopify shop, this is a Must Install!

Arconiz

Jul 11, 2024 on Shopify

Such an amazing app for shopify users. Amazing part is that Filey is free to use, you dont have to pay any penny. Thanks Filey

Sense Lite™

Jul 07, 2024 on Shopify

Amazing app, i was struggling for ages to export my files as i had a 3rd party set up my store and filey done it so easy!

Bull Terrier World

Jun 27, 2024 on Shopify

Great app for downloading files from your Shopify store, although it would be better if there was an option to download other content like product descriptions and blog posts.

AV LEATHERCRAFT

Apr 17, 2024 on Shopify

Brilliant! Just used it to download ALL my file from Shopify, since they do not offer a feature to select and download all the files at once. Thanks

Family Crafts

Apr 10, 2024 on Shopify

For what I wanted, this app was perfect. It allowed me to download every file from the content area with ease to allow me to optimize my files in bulk.

Auto Finesse® UK

Mar 27, 2024 on Shopify

It does what it says in the tin. I needed to download all media from my store and it did! It works as intended. Nice to have: I wish you could select specific files to download. However, let's not forget this is within the free plan.

bester-papa.de

Jan 14, 2024 on Shopify

Simply awesome. It works right out of the box and it´s free. Downloaded all my images with a blink of an eye. Will have a look if there are other apps from this developer I may use.

Trend Mo Apparel

Nov 20, 2023 on Shopify

I loved the tutorial. I'm new to doing all of this and it's a bit overwhelming but this video made the process look so easy and it wasn't a long video either. As soon as I installed the app it right to downloading ALL my photo's in less than 2 minutes. I HOPE the process continues to be easy. thanks