What Merchants Think

Overall, merchants have highly positive feedback for "Filey ‑ Files Backup & Export". They appreciate the app's straightforward functionality, reliable performance, and its ability to efficiently handle tasks that Shopify does not readily offer. Users frequently mention time savings and ease of use as standout benefits.

Key Strengths

• Fast and easy to use, takes only a few clicks to back up files.
• Saves a significant amount of time, particularly for batch downloads.
• Offers functionality missing from Shopify, particularly for downloading files.
• Free to use, with many praising the cost-effectiveness.
• Simple installation process and intuitive user interface.

Common Concerns

• Limited customer support and responsiveness for inquiries.
• Lack of options to download other content like product descriptions or blog posts.
• Some users experienced initial errors during downloads and installation.

Final Thoughts

"Filey ‑ Files Backup & Export" is widely regarded as a valuable tool for Shopify merchants looking to efficiently manage and back up their files. While it excels in simplicity and effectiveness, addressing customer support and expanding download capabilities could further enhance the user experience.