I initially had trouble getting my order to link to my product. The support team, specifically Momna, was very quick and helpful. The app itself is a smooth integration. Great tool and service behind it!

I absolutely love using FileMonk for my Shopify store's digital products. It's super easy to manage downloads, and the app just works flawlessly in the background. What truly sets them apart is their support; it's almost instant and always incredibly helpful!

Good app. Simple to use and great customer support. I had the pleasure of working wth Vishu to resolve my issue.

I had an issue where I didn't have something set up properly and Nagaraj stuck with me until it was resolved. Great Support!

I have been trying for weeks to get my DKIM verified but without success luckily Nagaraj came on line and because I didn't know how to do what was suggested (despite the information being given clearly) he went and sorted things out for me. Thank you so much. I always find the customer service of Filemonk to be excellent. They never let a problem beat them and help customers sort out problems all the way.

Very well integrated into Shopify, with the ability to offer a download per variant. We love it and are building our business on it!

Wow, thank you Filemonk for making this migration seamless. I had been using another app for 9 years but with changes on their end I needed to find another option. I compared a lot of apps and Filemonk had all the features I needed (unlimited orders, no bandwidth limits, ability to update files and email your customers etc). The interface is very easy to navigate, their support team are incredibly helpful and quick to respond. Very happy with this decision and it was a lot easier to migrate than I thought it would be.

I just installed Filemonk today and started using it for managing my digital products. The app is straightforward and works smoothly. Special thanks to Nagaraj from support for being very helpful and responsive. Highly recommend for anyone selling digital downloads on Shopify!

I am new to selling digital products, but so far I am happy with my choice of Filemonk. I have found all of the answers to my questions about set up, and the support person I chatted with briefly was very helpful. Will recommend to my other e-commerce buddies.

This app makes starting a digital product business attainable and affordable. The app is an amazing feature that gets the job done. The plans give you great options and breathing room as well as the storage. Also they have great customer support, Hassan was able to help me with further establishing the app. I think this is a great app to start with in digital product delivery.

It was a difficult task as I didn't really know what I was doing, but Shahsi and his colleagues were very patient and helpful. It took a while but with their understanding and help I was able to get my deliveries up and running. I think they went above and beyond to make sure everything worked as it should. Thanks to Shahsi and his colleagues for being so patient with me.

This is EXACTLY the app I needed. I do custom app work so I need to be able to upload files post purchase and this makes it so easy. Also, if you need help..they are TOP notch and super helpful.

The app works seamlessly. Customer service is some of the best I have received. I can't wait to get more products in store to use with this app. If you have tried others and son't like them, look no further. I couldn't be more happy with the integration.

We’re new to this app. So far, we’ve found it easy to use. The few questions we’ve had were answered quickly and thoroughly. We feel this product is a good fit for our needs.

I reached out about a couple of issues that I was experiencing today. Vishnu, was so knowledgeable about both of them and helped me quickly and easily. It was a pleasure to learn and have my issues resolved with such ease and attention.

We use Filemonk to send digital instructions for our physical products. It has worked very well for us, and the tech support has been excellent. I’ve been very pleased with the results of this app so far.

Digital Downloads is the perfect solution for selling Digital products online and the customer service is 10/10, I would highly recommend.

This is a GREAT download app! I started on Shopify using Shopify's Digital Downloads app, but then they stopped updating it and had to search for an alternative. We used Big Digital Downloads, but found most of my customers emails were being filtered, it was hard to resend download links, and then the links began getting blocked as spam. Very annoying! I reached out to Filemonk to check that they used another system for managing the links and getting the downloads to customers. Very impressed, very easy installation and now when a customer doesn't have a download, I can easily copy and paste the tracking link within the order - OMG! SO EASY! - so I don't have to go hunting through the app to find stuff. It's all right there in the customers original order. The only thing that I'd love to see improved is a way to see a product and list of all of its variants with the file name next to them all on one screen. This would allow me to double check on products that have 12+ variants that I've selected the correct file to go with each variant properly. I found it a little clunky at first when working within that type of product. Overall, I'm absolutely delighted with this app and wish I'd switched to it years ago. Thank you for making a great product!

Really glad to have found Filemonk. It's very easy to use and it's very helpful having the option to provide our customers with a Digital version of the products they choose. I have always received quick help when I message the team with questions.

Super happy I found this app, it's been a great way to easily add digital products. Easy to use and set up as a beginner. A lot is customizable, even with the basic plan.