Hassan was super helpful and friendly. He was able to help me solve my issue with customizing the email template so customers are able to download the products. Amazing software.

Nagaraj was extremely diligent in helping me resolve a string of technical issues with my Shopify store using the Filemonk app. He carefully reviewed the problem, worked with me step by step to fix it, and his knowledge was clear throughout. The customer service was top tier, and I would absolutely recommend Filemonk knowing their support team is this dedicated.

Momna was an absolute star helping me with my query. Easy to use, much better than the software built by Shopify

Ich nutze Filemonk derzeit für digitale Produkte in PDF-Form und bin super zufrieden - einfach zu installieren und funktioniert einwandfrei! DANKE

So far this app has been easy to use and works well. Once I attach the file to the product advertised for sale, I do not have to do anything else. When a customer purchases the product the file is sent to them instantly. I tested it out by buying one of my products using a different email address and I received the file. So far I have not received any complaints from my customers so I feel assured that they have received the digital products that they purchased as well. I will definitely recommend that everyone selling downloadable products give this app a try. There are different levels of plans you can get and the prices are reasonable.

Nagaraj was absolutely wonderful to work with to adjust a few minor form settings for me. Despite his busy workload, he kindly made the adjustments and was so patient and graciou with me (I'm very new to Shopify and the Filemonk app). Support at Filemonk has been incredible and that gives me a lot of confidence to start selling my digital products! Thank you, Nagaraj!

Excellent customer service and refreshing to finally talk to a support agent who knows what they are doing.

Excellent app! Solves a lot of pain points in software delivery. At first, it didn’t cover some of our use cases, but the team has been amazing. Big shoutout to Kartik and Sandesh - they listened to our problems and quickly built features just for us. Thanks to them, we could move faster without losing confidence in the product. Highly recommend!

Very happy with this app. I had a technical issue with the Download button not appearing, probably because I don't understand html etc, but the team sorted it out very quickly and it's all working fine!

We love filemonk and couldn't run our business without it! And customer service is quick and helpful!

No complaints here. I've been using it to sell sample packs, and so I can include downloads with music purchases. It's been working out well and it's really easy to understand and use, unlike many other Shopify apps. Thanks Filemonk!

I've been using the app for a couple of months now and it's worked very well for downloading digital products.

I would like to thank Hassan, for getting to the bottom of my issue in a quick, timely and friendly manner. He was very patient and understanding. Thank you again Hassan!

le support client est vraiment bon et de qualité. Merci à Nagaraj pour la solution trouvé en 5 minutes

I initially had trouble getting my order to link to my product. The support team, specifically Momna, was very quick and helpful. The app itself is a smooth integration. Great tool and service behind it!

I absolutely love using FileMonk for my Shopify store's digital products. It's super easy to manage downloads, and the app just works flawlessly in the background. What truly sets them apart is their support; it's almost instant and always incredibly helpful!

Good app. Simple to use and great customer support. I had the pleasure of working wth Vishu to resolve my issue.

I had an issue where I didn't have something set up properly and Nagaraj stuck with me until it was resolved. Great Support!

I have been trying for weeks to get my DKIM verified but without success luckily Nagaraj came on line and because I didn't know how to do what was suggested (despite the information being given clearly) he went and sorted things out for me. Thank you so much. I always find the customer service of Filemonk to be excellent. They never let a problem beat them and help customers sort out problems all the way.

Very well integrated into Shopify, with the ability to offer a download per variant. We love it and are building our business on it!