FeedbackBuddy Purchase Surveys

Develop by Shopify

$14.99

/ Month

Free plan available 30 Days Free Trial

Post Purchase Surveys, Insights, Where did you hear about us?

Detailed analytics

Unlimited questions

Post purchase feedback

2 Reviews

7.7

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FeedbackBuddy Purchase Surveys screenshot

About FeedbackBuddy Purchase Surveys

Launched Nov 29, 2021

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Know what your customers has to say regarding their experience and take data driven decisions.

With FeedbackBuddy, you can easily get the data which you would have otherwise left on the table. We know you're working hard to make your product best but, you might have missed some key points on the customer purchase experience. Let customers tell you about this and increase Brand Loyalty.

Post Purchase Feedback
Detailed Analytics
Unlimited Questions & Responses

Pros

Easy collection of post-purchase feedback
Helps identify key points in the customer purchase experience to improve product and service
Increases brand loyalty by allowing customers to provide input
Provides detailed analytics for better decision-making
Offers unlimited questions and responses

Cons

The app may feel redundant if the business already has a feedback mechanism in place
Potential for survey fatigue among customers if overused
Could require additional resources to analyze and act on the gathered feedback

Top Helpful Reviews

Abeja Reyna

Nov 01, 2022 on Shopify

For a free app it's good, you have unlimited questions and answers. Still has a lot for develop but it's basic and works. For me, one major request: Can we export all questions and answers to a spreadsheet?