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Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,873)

Overall rating
5

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

Incorrigible Arts

Sep 03, 2024  on Shopify

I don't know why I keep seeing the review I left for the previous encounter, but this one if for the support I received this morning from Jay Arya. Jay was very patient and knowledgeable. We had some connection issues at first, but once those got sorted out we managed to get quickly to the issues at hand. Jay was very thorough in looking at all my configurations and settings and assuring me that everything was ready to go. I also appreciate that he remained cool and kept his head while I was losing mine.

Klyvia

Sep 02, 2024  on Shopify

Super application , super service client , Sophie a su répondre à toute mes questions rapidement et correctement , merci encore !

CANUSA

Sep 02, 2024  on Shopify

Special mention to Jasmine. Very quick response and accurate answers.. every single problem I encountered was fixed in seconds... Thanks for having a great customer service..

HUND Denmark

Sep 02, 2024  on Shopify

Great app and especially great support. They have helped me set up everything they where a major help in adding bundels to our brand.

CAIRCON

Sep 02, 2024  on Shopify

I had a great experience with Fast Bundle support, especially with Amy. She was incredibly helpful and provided clear and timely assistance. Her guidance made the process smooth and straightforward

Siempre Hermosa

Sep 02, 2024  on Shopify

Amy did a great job in assisting me. She was kind while I was stressed with an issue that could easily be fixed.

Jazzy Tune

Sep 02, 2024  on Shopify

The app is great! I had some troubles, but Mahya sorted them out quickly. Thank you so much for your support!

pandaonz

Sep 02, 2024  on Shopify

常好的体验!这家公司为我提供了一个免费的新店扶持免费计划,特别感谢Tommy的支持与服务,他是我聊过的最好的人,让我印象深刻!

Furry Friends

Sep 01, 2024  on Shopify

Just wanted to let Fast Bundle management team know that Sophie is awesome. Super kind and professional!

Grechi Perticari

Sep 01, 2024  on Shopify

I contacted support via chat to ask for information about the subscriptions. Jasmine responded to me in real-time, and she was super helpful, quick, and very precise in her answers. Excellent customer service, well done!

SnapHat

Sep 01, 2024  on Shopify

Works great and the support tchat is a life saver. Shiv made it very easy to understand and install my bundles.

Gadget Grooves

Sep 01, 2024  on Shopify

Hannah was great and very pleasent to deal with you. Thank you for making the process of setting up my account that much more smooth. 10/10 , Cheers. K

Juwliner

Aug 31, 2024  on Shopify

I am looking for a simple parameter application which will allow me to create a bundle with different products, I came across this one which I find very good, the support is very responsive, thanks to Jasmine for her help, very quick response.

The Passionate Stewardship Box

Aug 31, 2024  on Shopify

Jasmine was very quick to respond and very thorough in explaining and providing snapshots of the options. I love good customer service, even virtually, and that is what she provided!

Vinyl Beats

Aug 30, 2024  on Shopify

Great APP! Best Support, Best to make a great blundle! In only free version you can do a lot. But i reconmend a pay version to get a great expirience!

Qootshop

Aug 30, 2024  on Shopify

Amazing support team i just recently spoke with a support person Ben he is super helpful and resolved my issue

Let's Rally

Aug 29, 2024  on Shopify

Maya helped me set up my account in just a few minutes - and she was beyond helpful. It was easy to get started!

UCreate

Aug 29, 2024  on Shopify

I will start now, using the app, so hope to be a good one! I had some decisions to make and Maya help me, was very kind! Thanks Maya you did it great!!

Wander Quest

Aug 29, 2024  on Shopify

the team is great I had problems twice and Amy and her team solved the problem they respond very quickly!

AnimalstoreXL

Aug 29, 2024  on Shopify

Great costumer support and help from sophie. Just started with the app but the lay out looks nice also on mobile.

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