FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,715)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

Moolk Pty Ltd

Jul 16, 2024  on Shopify

Not only is the app easy to install and setup, but customer support is 10/10. Tommy was super helpful and prompt in getting my questions answered and actioned so the app was up and running in no time.

Lamigo

Jul 15, 2024  on Shopify

I asked for support when i had problems with translation. A super nice guy called Ben answered my questions just seconds after i asked them! Very nice app and awesome support. Thank you Fast Bundle and Ben in the support!

Auden Lueur

Jul 15, 2024  on Shopify

I've tried a couple of different bundling apps and Fast Bundle is by far the best. It's the most user friendly, it does everything I need it to do, and I've never had an issue with it. Lastly, the customer support at Fast Bundle is the best. They are very responsive and helpful. I couldn't recommend them more!

Nature's Harvest Australia

Jul 13, 2024  on Shopify

We recently started using the Fast Bundle app for my Shopify store, and I couldn't be happier with the results! This app has truly transformed the way I offer product bundles and discounts to my customers.

Harmonious Sparkle

Jul 13, 2024  on Shopify

O suporte é incrivelmente atencioso e está disponível 24/7. Ajuda muito no que toca a fazer os descontos e os pacotes e aumenta significativamente as vendas

The Mansion Press

Jul 13, 2024  on Shopify

One of the best customer care i ever met . Hannah was very helpful and guided me along the path to efficiency.

The Louvre Lounge

Jul 12, 2024  on Shopify

Fast Bundles has been an excellent choice adding it to our storefront. Not only is it a very versatile app with multiple customisations increasing our conversion rate & order value, the support has been incredible. Working with Jasmine has been exceptional, she's helped with all queries very quickly and customisations as per our needs. Highly recommend this app!

CuddlePaws

Jul 11, 2024  on Shopify

Der Support ist erste Klasse. Ich habe nicht mal 1 Minute gewartet und ein sehr kompetenter Mann Namens "Tommy" hat mir sofort geholfen. Ich hatte eine komplexere Frage, die er mir sofort mit Text, Bildern und Zeichnungen erklären konnte.

MYYK

Jul 11, 2024  on Shopify

Super happy with app with over 30K bundles sold. In addition the customer service is top level - a special shout out to Jasmine that helped us solve an issue with the discount not being shown on the cart after publishing a new theme. 10/10

ShadeTech

Jul 11, 2024  on Shopify

I recently used the "Fast Bundle" service, and I must say, it exceeded my expectations! Not only was the service incredibly efficient, but Jasmine was an absolute star. She went above and beyond to ensure I got exactly what I needed. Her assistance was prompt, professional, and genuinely caring. Thanks to Jasmine and Fast Bundle, I had a seamless experience that saved me time and effort. Highly recommend!

BAKGLAD

Jul 10, 2024  on Shopify

Hi, I'm sending this review because I needed assistance to solve a problem, and I started talking to Hannah, who answered me very kindly, and I immediately understood that she was an incredible and very friendly person. That's why I ask you to do everything you can to help her, she deserves the fear for the incredible person she is. Thank you for everything.

Brastop Test Store

Jul 10, 2024  on Shopify

As a business that features products that can be purchased as sets, we've been looking for a way to easily group products together and offer customers discounts when purchasing as a bundle. Unfortunately Shopify's own bundle app doesn't support the number of sizes we have. Enter, Fast Bundle! The app fully supports our sizing and allows us to create new products from existing individual products. Installation and testing has been smooth, with Tommy from support being super helpful in customising the UX and fixing any issues we've had. Very quick and helpful support/service :) Thank you!

Lackify.com

Jul 10, 2024  on Shopify

hannah was wonderful helper i have only one complaint my shop language is german and when i want to let my customers choose a variant in my bundle this is then the only english thing in it. if u could change that i would be very happy

SUDU

Jul 09, 2024  on Shopify

Great app and such a fast and responsive support team when you need them. Literally responded within a minute and fixed something for me straight away. Highly Recommend.

Polar Whirl

Jul 08, 2024  on Shopify

I recently started using this amazing app, and it has completely changed my experience with bundles! The deals are fantastic and save me so much time and money. A huge thanks to Jasmin for her outstanding customer service. She was incredibly helpful and made everything so easy. Highly recommended for anyone looking to get the best bundles effortlessly!

FastChoiceStore

Jul 08, 2024  on Shopify

Jasmine was the one who helped me, she was super professional and clarified all my doubts. And whenever she helped I felt a sense of comfort, so it was a very clear and kind conversation.

Ohanabe

Jul 08, 2024  on Shopify

Incredible - We saw a fabulous increase in certain products as part of the bundle options. Tommy was more than helpful making the support easy and friendly. Im so happy with the ease of the app and how it aligns with my website and theme . I also like there are developments in place for other features within the app. Thanks again Super happy with this

Furry Fountain

Jul 08, 2024  on Shopify

App is very easy to use and all you need for bundles. Also want to shout ot Tommy for excellent customer service.

House of Cavani

Jul 08, 2024  on Shopify

The support team are really helpful with dealing with any issues, Tommy was extremely helpful on the chat and got the issue dealt with promptly.

BABOONS

Jul 07, 2024  on Shopify

I would really like to mention the help of the support team, Ben, Tommy and Sophie who worked efficiently in raising a ticket and arranging a meeting with their tech team, Ross, to set up the bundle in my shop and fix all the styling and functional parts to my requirements. I can't recommend this app enough for any Shopify store looking to set up bundles with an exceptional 24/7 support team.

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