FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,715)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

SORTE store

Jul 07, 2024  on Shopify

I got free version of the app with the help Hanna. I’m testing now, it’s limited, so can’t tell much at the moment.

BREAKBOUND

Jul 07, 2024  on Shopify

The app is easy to setup, has a great design and works well! I had an issue with the discounts but Jasmine help me through it and it's all working now

mambopets

Jul 07, 2024  on Shopify

The app is excellent, I was looked after by Jasmine who offers exceptional support, I recommend it 100%

Alldesco

Jul 07, 2024  on Shopify

Thank you very much to Jasmine from customer service. He quickly solved my problems. My store is very beautiful now.

Lung Vital

Jul 07, 2024  on Shopify

Tommy and Sophie provided excellent service; they were quick to respond, friendly, and above all, true professionals.

Solunum Fit

Jul 07, 2024  on Shopify

Çok güzel uygulama, ayrıca destek ekibinden Tommy çok hızlı cevap verip çok yardımcı oldu. Teşekkür ederim.

Hood Concepts

Jul 07, 2024  on Shopify

Great Costumer service, Fast responses and I was even able to lock in a good first timers deal thanks to one of the representatives Mahya.

PerioPads

Jul 06, 2024  on Shopify

I had an exceptional experience with the Fast Bundle & Discount app, thanks to their amazing customer support. Mahya was incredibly helpful and went above and beyond to assist me. She helped me save a lot of money with their app. By far, the best support I've ever received. Highly recommend

Sheek Sorority

Jul 06, 2024  on Shopify

I recently had the pleasure of interacting with Hannah, and I must say, she exceeded all my expectations. Hannah patiently listened to my request and went above and beyond to ensure my needs were met. Not only did she address my concerns, but she also suggested even better solutions that I hadn't considered. Her dedication to providing outstanding service and her genuine willingness to help truly made a difference. Thank you, Hannah, for your exceptional support!

Sparkling Rocco

Jul 04, 2024  on Shopify

Until now I can only say that the customer support is really amazing. Hannah was very kind and helped me out instantly. Thanks for the fast response!

Fresh and Funny

Jul 03, 2024  on Shopify

Hey Ben! Best support ever. Specially that we're in the neck-of-time when we needed the most your Shopify App. The app just did the job as expected! And the call, we appreciate that. Keep it up been and the whole team!

Light Pages

Jul 02, 2024  on Shopify

I would highly recommend this app because it really is what it shows to be, plus the fact that it has online help available 24/7, highlighting two of the online assistants that were very helpful and insightful, namely Jay and Jasmine.

Belivida

Jul 02, 2024  on Shopify

Tommy provided exceptional service, displaying professionalism and a welcoming attitude. His attention to detail and promptness made my dining experience delightful.

Rum Knuckles

Jul 02, 2024  on Shopify

I had an issue with the layout, Tommy came online, and within twenty minutes he sorted the problem. brilliant stuff

KickX

Jul 02, 2024  on Shopify

The support team is outstanding, especially Hannah. She is the most delightful person I’ve ever encountered. Hannah is incredibly reassuring, patient, and consistently provides prompt, helpful responses without any delay or monotony. Hannah exemplifies what excellent customer service should be.

Pet Land Central

Jul 02, 2024  on Shopify

Hannah was really fast with her response saying that I was eligible to try the Free Plan ! Thanks a lot !

NAD Concierge

Jul 01, 2024  on Shopify

They added a feature for me to the fixed bundles in less than 24 hours! Ben and Hannah were super helpful the whole time.

Big Bee, Little Bee

Jun 30, 2024  on Shopify

Amazing product, amazing support! Just the bundle app I was looking for. I needed it to stack with other discounts and it can. Simple set-up. Perfect!

Sethana

Jun 30, 2024  on Shopify

Very understanding and helpful customer service! Highly recommend. The person that personally helped me out was Tommy

In Style Beauty

Jun 30, 2024  on Shopify

The team are extremely helpful & supportive of new businesses. I had an online chat with Tommy & he was able to answer my query immediately. I would highly recommend using their service.

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