6.6
Widgetic (FAQ Accordion) logo

Widgetic (FAQ Accordion)

Develop by Widgetic

$9.99

/ Month
Free plan available

Answer questions proactively to improve customer conversion.

Multiple layout styles
Customize ui
Proactive answers
Clear information
Reduce support requests
Increase satisfaction
Automatic item opening
2 Reviews
6.6

About Widgetic (FAQ Accordion)

Launched May 07, 2017

Categories

Built by Widgetic

Email :

[email protected]

Address

Rúa Antonio Casares Rodríguez 12, A Coruña, C, 15190, ES

Website Privacy policy FAQ Document
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Introduction Video

Description

Organize your frequently asked questions into an easy-to-use accordion format

By providing customers with a clear and concise way to find information, the app can help reduce the number of support requests and increase customer satisfaction. Merchants with complex products, services, or policies will particularly benefit from this app. The app solves the problem of customers struggling to find answers to their questions, leading to a more efficient and streamlined shopping experience.

By providing customers with a clear and concise way to find information, the app can help reduce the number of support requests and increase customer satisfaction. Merchants with complex products, services, or policies will particularly benefit from this app. The app solves the problem of customers struggling to find answers to their questions, leading to a more efficient and streamlined shopping experience. more
  • Customize the UI to match your site using our visual editor.
  • Automatically open all items, the first one, or none of them.
  • The app includes various layout styles.

Pros

  • Reduces the number of support requests by providing clear and concise information
  • Increases customer satisfaction by making it easier for customers to find answers
  • Particularly beneficial for merchants with complex products, services, or policies
  • Creates a more efficient and streamlined shopping experience
  • Allows customization of the UI to match the site's design using a visual editor
  • Offers flexibility with options to automatically open all items, the first one, or none
  • Includes various layout styles for better integration with different site designs

Cons

  • May require initial setup time to customize and integrate with the site's design
  • Limited to FAQ functionality, which may not cater to all types of customer support needs
  • Effectiveness depends on how well the questions and answers are structured and maintained

Top Helpful Reviews

Spellers Learn

May 24, 2018  on Shopify

I did a lot of research on FAQ apps and this one has the best value, by far, for the price of a paid version. I'm very happy with it. It's customizable, easy to learn, and looks like the rest of my site in terms of presentation style and color scheme. It falls short of five stars for two reasons: one is that the widget takes an extra second or two to load when a user goes to my FAQ page. It's a small thing in the end, but a more seamless integration would be appreciated. The other reason is that there is only the option to use one hyperlink per answer, and there is no way to disguise the link name. So for example, I can't use: for more information, click *here*. I can only use, http://www.mysite.com/here. Again, not all that much of a problem in the end. But I would love it more if I could polish the appearance of the hyperlinks I use.

Dark Matter Uk

Oct 24, 2017  on Shopify

This is a really good app for adding tabs to product description. Customisation seem almost limitless. i would have given five stars except with the free version there logo partially covers the icon of the last tab which is a shame. looks a bit unprofessional

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