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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Shopify

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (839)

Overall rating
4.7

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Stylowa Warszawa

Jun 10, 2025  on Shopify

really great

Superlovehair

Jun 09, 2025  on Shopify

Simple and convenient, good experience

AakarTaro

Jun 09, 2025  on Shopify

We've been using the Omega Pixel app for our brand AakarTaro, and the experience has been excellent. Their team is incredibly prompt — every query or issue we've faced has been resolved quickly and efficiently. The support is not only fast but also very clear and helpful, which makes a huge difference when you're managing a live store. Highly recommend them for anyone looking for a reliable, responsive app partner. — Rishi Purohit Co-Founder, AakarTaro

ENZO TAVARI

Jun 08, 2025  on Shopify

Great and affordable app, great help from their customer service too.

Calia

Jun 06, 2025  on Shopify

Muy profesional estoy muy contento

LA VIE MODE

Jun 06, 2025  on Shopify

super positive experience. Cam was fantastic and solved my problem straight away.

My Store

Jun 05, 2025  on Shopify

very helpfull and patient im happy with the app

Shopify

Jun 05, 2025  on Shopify

Excellent

SILUEEN

Jun 04, 2025  on Shopify

Muy Buena app y atencion al cliente espectacular, toda la tarde intentando arreglar un problema en el tracking de los atc y me lo han arreglado en 20 min

Van Braak Mode

Jun 04, 2025  on Shopify

Good customer support

Shaperin

Jun 03, 2025  on Shopify

Hands down the BEST decision! After wasting money on ads with unreliable tracking, this app solved our missing FB Pixel events from day 1 – accurate data finally! The ​​lifetime access​​ is a STEAL compared to subscriptions. But the REAL MVP here is their SUPPORT! They answered my license-vs-subscription questions in minutes (super detailed & friendly). If you need flawless tracking and a team that actually cares, GET THIS.

WatchToCare.com

Jun 02, 2025  on Shopify

Prima App, prima klantenservice!

ZEPHIRA

Jun 01, 2025  on Shopify

Very good service

Hutti

May 29, 2025  on Shopify

Vriendelijke en snelle service!

Sk1ntro

May 28, 2025  on Shopify

Excellent app! Super easy to install and use. Amazing customer support! The team responded quickly and Joy has explained in very detailed how to solve the issue I was facing. Truly impressed with the service! Highly recommend!

Fashion Lab Amsterdam

May 27, 2025  on Shopify

GUZO

May 27, 2025  on Shopify

Very fast support, app easy to set up, with flexible control. thanks to the team for the development!

DUOMO.DEV

May 24, 2025  on Shopify

Joy was superb at assisting

A.M.O.R. Amaranth Snack Bars

May 23, 2025  on Shopify

The customer service is amazing, I haven't try the app yet they just guide me to install it. this is not me giving a score to the app, at the end of the chat they asked me to share a review, but it seems promising :)

Olaare

May 22, 2025  on Shopify

quick response from tracy. Amazing service

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