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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Omega

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (951)

Overall rating
4.9

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Van Braak Mode

Jun 04, 2025  on Shopify

Good customer support

Shaperin

Jun 03, 2025  on Shopify

Hands down the BEST decision! After wasting money on ads with unreliable tracking, this app solved our missing FB Pixel events from day 1 – accurate data finally! The ​​lifetime access​​ is a STEAL compared to subscriptions. But the REAL MVP here is their SUPPORT! They answered my license-vs-subscription questions in minutes (super detailed & friendly). If you need flawless tracking and a team that actually cares, GET THIS.

WatchToCare.com

Jun 02, 2025  on Shopify

Prima App, prima klantenservice!

ZEPHIRA

Jun 01, 2025  on Shopify

Very good service

Hutti

May 29, 2025  on Shopify

Vriendelijke en snelle service!

Sk1ntro

May 28, 2025  on Shopify

Excellent app! Super easy to install and use. Amazing customer support! The team responded quickly and Joy has explained in very detailed how to solve the issue I was facing. Truly impressed with the service! Highly recommend!

Fashion Lab Amsterdam

May 27, 2025  on Shopify

GUZO

May 27, 2025  on Shopify

Very fast support, app easy to set up, with flexible control. thanks to the team for the development!

DUOMO.DEV

May 24, 2025  on Shopify

Joy was superb at assisting

A.M.O.R. Amaranth Snack Bars

May 23, 2025  on Shopify

The customer service is amazing, I haven't try the app yet they just guide me to install it. this is not me giving a score to the app, at the end of the chat they asked me to share a review, but it seems promising :)

Olaare

May 22, 2025  on Shopify

quick response from tracy. Amazing service

Solura

May 21, 2025  on Shopify

Tracy has helped so much. I had a lot of issues with pixel tracking and getting them to fire and from the set up stage to getting sales she has helped a ton. Any help you need and its sorted within 10 mins!

Lumiglowhair

May 20, 2025  on Shopify

The best application ever, the best customer service ever for this kind of application. I highly recommend Omega

Almatersshop

May 19, 2025  on Shopify

The app runs smoothly and integrates Facebook Pixel + CAPI without any hassle. Very easy to set up, with flexible event control. I also had a great experience with their support team — fast response and helpful when troubleshooting CAPI issues.

BOLDLET™

May 17, 2025  on Shopify

Quick and good support from Ben!

Namsal

May 15, 2025  on Shopify

Great app can only recommend. Way easier to manage everything.

Modehaus München

May 15, 2025  on Shopify

Amazing help, Cam is amazing and really understood my issue

Susan Boutique

May 15, 2025  on Shopify

Very good app, using it for years, and very good cs team

Lunae

May 14, 2025  on Shopify

Very good pixel tracking app

Bevalora

May 13, 2025  on Shopify

Mabel did an amazing job!

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