Facebook Multi Pixels App Review: Pros, Cons & Shopify Use

Name: Omega Facebook Pixel Meta Feed
Brand: Shopify
SKU: shopify-facebook-multi-pixels-app-by-shopify
Rating: 4.7 (839 reviews)

Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Shopify

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (839)

Overall rating

4.7

5

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What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Ovah

Jun 11, 2024 on Shopify

Best app ever for tracking with their fast customer services

Virela

Jun 10, 2024 on Shopify

I had the pleasure of being helped by Hana. She turned out to be really kind and knowledgeable, and was able to help me find some problems that I didn't think I had with the pixel setup. She solved everything promptly, and was very nice in even recommending some best practices to increase tracking performance. Wonderful and very positive experience.

Luvme Hair

Jun 09, 2024 on Shopify

Support online communication, assistance is very timely, which is very important when there is a problem with Facebook!

Ninoura

Jun 09, 2024 on Shopify

good service

Studio Mila

Jun 08, 2024 on Shopify

ArtCasely

Jun 07, 2024 on Shopify

Niel demonstrated exceptional assistance in customer service by efficiently resolving all my concerns and uncovering additional issues within my online store. Tracy expertly assisted me in setting up configurations and ensuring seamless operation across my website.

Clothyst

Jun 07, 2024 on Shopify

This app is always been a great app for Meta platform. We faced an issue with additional script on checkout page. Mina helped us a lot to solve our concern. Thank you mina, Thanks Omega team

Tidy-Tot

Jun 07, 2024 on Shopify

Good customer suppots & simple

HoneyHoney

Jun 05, 2024 on Shopify

Very fast and personalized support. Solved my issue very willingly.

DreamyKids

Jun 05, 2024 on Shopify

I can highly recommend tyler from live chat. he has helped me with everything and more. he deserves 10 stars. I am so grateful for his great help

Valira København

Jun 05, 2024 on Shopify

I recommend this app for everyone who uses Facebook to advertise their products. I had a problem with tracking and some other things. Hana from customer support helped me very good and the problems were fixed very good.

La Fine Mouche

Jun 05, 2024 on Shopify

Very good app and support is awesome

THINKCAR

Jun 05, 2024 on Shopify

Been using it for a long time now and the customer service including data capture is excellent.

Eurozenith

Jun 05, 2024 on Shopify

Anna was really helpful today. Great communicative skills.

Ventrona

Jun 04, 2024 on Shopify

Great customer support as well!

fopish

Jun 04, 2024 on Shopify

Joy helped me out alot. She is very knowledgeable when it comes to setting up pixels and sharing them across accounts. Even helps out with the small nuances of trying to set up your account the proper way. Definitely recommend her!

TUTULAND

Jun 02, 2024 on Shopify

Easy to use

Emilia Marino

Jun 02, 2024 on Shopify

Niel has helped me a lot, I had problems with the representation of my carts, and he solved it for me. He has given me all kinds of information and has even done actions that I did not know how to do.

TuOutfitChile

Jun 02, 2024 on Shopify

Super good customer service

Huzmore

Jun 01, 2024 on Shopify

Great app helping me alot in driving sales