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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Shopify

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (839)

Overall rating
4.7

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Hugterra

Jul 04, 2024  on Shopify

Great app with great support, fair pricing, and great tracking, would recommend, thank you!

SwiftVac

Jul 04, 2024  on Shopify

Team is super helpful, one of the best tools to get more accurate data. I'm running FB ads and can already see a difference in the ad reports. Highly recommend and look forward to updating my review as I scale my store with Omega.

LadnaLapka

Jul 04, 2024  on Shopify

This is definitely the best app for tracking your Facebook pixel on Shopify. I highly recommend it! It's a game-changer for optimizing and monitoring your pixel data. The team members are also incredibly kind and helpful! :) Thank you so much!

SENTLY

Jul 03, 2024  on Shopify

I had an excellent experience with Omega Pixel, thanks to the amazing support from Joy. I was struggling with issues related to my old pixel, but Joy guided me through the process of removing it and installing a new one seamlessly. I'm not particularly tech-savvy and prefer to focus on selling, so having Joy's assistance was incredibly valuable. Joy's support was outstanding, and I couldn't be happier with the service. Highly recommend Omega Pixel, especially if you get the chance to work with Joy!

HOVERAir Store

Jul 02, 2024  on Shopify

It is very useful, and service is great!

DazzleSport

Jul 02, 2024  on Shopify

It's a very good application. I always refer to the application's advertising report data during the advertising process, so that I can make timely and correct budget adjustment decisions. When I encounter problems, I can contact the service staff at any time and they are always patient enough to help me solve the problem. Excellent, highly recommended.

Namarie

Jul 02, 2024  on Shopify

Joyce and the team were amazing! Great support

Novela

Jun 30, 2024  on Shopify

This is a good app tracking everyting well. and the support team is amazing

Belora

Jun 30, 2024  on Shopify

Niel helped me really good

Charmsola

Jun 30, 2024  on Shopify

Good app and awesome support, thank you !!

Soliom

Jun 30, 2024  on Shopify

great service, easy to use. 5 satrs rating!

Wiexel™

Jun 26, 2024  on Shopify

Very Helpful! The support i awesome! thanks Nila to solve all my problem!

Funny Bunny

Jun 26, 2024  on Shopify

Great support team

Freedmway

Jun 26, 2024  on Shopify

I really like this APP. It's simple to use, very helpful, and the customer service is patient in answering questions.

Firmabs

Jun 25, 2024  on Shopify

app很好用,团队人员很专业,能够有效解决遇到的所有问题,非常推荐使用

Mozendo

Jun 24, 2024  on Shopify

Amazing customer service. Thank you

zudex

Jun 24, 2024  on Shopify

Snelle service

Fiona Zürich

Jun 24, 2024  on Shopify

I am super happy with the Omega Pixel app I installed on my Shopify store. It really works perfectly! The integration with Facebook is effortless and tracking conversions is really a breeze now. The app gives me comprehensive reports and insights that have helped me make my marketing better and get more out of my ads. What makes it really great is the customer service. Joyce has been incredibly helpful to me. I had some technical questions and within no time I had an answer. Joyce was not only quick, but also super knowledgeable and friendly. She helped me step by step and made sure everything was working properly. If you're looking for a good and convenient Facebook Pixel app for Shopify, Omega Pixel comes highly recommended. The app itself is top notch and the customer service, especially Joyce, is great. Thanks for the super experience!

BetterLife

Jun 22, 2024  on Shopify

I want to express my heartfelt thanks to Sophia from the "Omega Facebook Pixel" application team for her exceptional assistance and kindness. Even over the weekend, Sophia went above and beyond to help me resolve an issue. Her dedication and expertise made a significant difference, ensuring everything ran smoothly. I'm truly grateful for her outstanding support and highly recommend Sophia and the Omega team for their excellent customer service!

VUENERO

Jun 21, 2024  on Shopify

Using the app seems a bit complicated and advanced at first. However, the support helps you very friendly and quickly and gives you good instructions. The APP shows you a very good overview and is very practical. Clear recommendation!

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