Facebook Multi Pixels App Review: Pros, Cons & Shopify Use

Customer reviews: Omega Facebook Pixel Meta Feed

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (908)

Overall rating

4.9

5

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What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Bekrvio

Jul 15, 2024 on Shopify

Great app, very simple to use and understand. With Tracy's help, I completed all the settings. And she solved all my problems in a very short time. Most importantly, it accurately captured the event data I set on the website. 100 points for the function, 100 points for the experience, and 100 points for Tracy's service.

Ilevya

Jul 15, 2024 on Shopify

Amazing customer service! They help me fix a technical issue in no time!

Tenari

Jul 15, 2024 on Shopify

Swoon London

Jul 10, 2024 on Shopify

Simple to install and fantastic support. I would highly recommend this app.

KHAIZEN

Jul 10, 2024 on Shopify

Needed support with an overreporting of the Meta events. Fixed the issue within several hours. Chat support was instant and another person of the team investigated the issue and reported back in less than 12 hours. Fantastic service!

Earth Bliss

Jul 10, 2024 on Shopify

good app and support service perfect specially the customer support Anna

Bailey&Bone

Jul 08, 2024 on Shopify

Still testing the app to see if it is suitable for us but would like to say that the support is super helpful and really good with explaining how the app works.

miraclé

Jul 08, 2024 on Shopify

Overall, my experience with the Omega Facebook Pixel Ad Report has been overwhelmingly positive. It’s a powerful tool that has enhanced my ability to track, analyze, and optimize my Facebook ad campaigns. For anyone serious about maximizing their Facebook advertising ROI, I highly recommend giving this tool a try.

PECRON JAPAN公式サイト

Jul 08, 2024 on Shopify

Customer support was very good, patient and helped me solve my problem.

HALIPAX

Jul 07, 2024 on Shopify

This is a great app with fantastic support. Tracy helped with a few issues today and is all up and running in no time—a must-have app for all Shopify stores.

KYLA LONDON

Jul 07, 2024 on Shopify

Good app. They track the data points accurately. This app is something you need.

nora-mia

Jul 07, 2024 on Shopify

Great tool and great support. They always answer fast en are really helpful.

Scirpe

Jul 07, 2024 on Shopify

big thank you to Tracy for fixe my problem so fast

Namarie

Jul 06, 2024 on Shopify

Joyce has been very helpful!

Poptart Posters

Jul 04, 2024 on Shopify

Easy to set up and analytics appear to be much more accurate and reliable than both shopify and facebook. Excellent customer support with all queries since installing the app.

Hugterra

Jul 04, 2024 on Shopify

Great app with great support, fair pricing, and great tracking, would recommend, thank you!

SwiftVac

Jul 04, 2024 on Shopify

Team is super helpful, one of the best tools to get more accurate data. I'm running FB ads and can already see a difference in the ad reports. Highly recommend and look forward to updating my review as I scale my store with Omega.

LadnaLapka

Jul 04, 2024 on Shopify

This is definitely the best app for tracking your Facebook pixel on Shopify. I highly recommend it! It's a game-changer for optimizing and monitoring your pixel data. The team members are also incredibly kind and helpful! :) Thank you so much!

SENTLY

Jul 03, 2024 on Shopify

I had an excellent experience with Omega Pixel, thanks to the amazing support from Joy. I was struggling with issues related to my old pixel, but Joy guided me through the process of removing it and installing a new one seamlessly. I'm not particularly tech-savvy and prefer to focus on selling, so having Joy's assistance was incredibly valuable. Joy's support was outstanding, and I couldn't be happier with the service. Highly recommend Omega Pixel, especially if you get the chance to work with Joy!

HOVERAir Store

Jul 02, 2024 on Shopify

It is very useful, and service is great!