Reviews: Omega Facebook Pixel Ad Report

Customer reviews: Omega Facebook Pixel Meta Feed

Reviews (1,819)

Overall rating

4.9

5

607
4

14
3

1
2

1
1

14

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

אביב אקסס

Apr 18, 2024 on Shopify

Amazing app!

Azareshop®

Apr 17, 2024 on Shopify

nice and quick service from tracy!

Lullabuy Bed Time

Apr 16, 2024 on Shopify

so good, the customer service really nice and solve my issue real quick!

Goodoo

Apr 16, 2024 on Shopify

This is the best app for to manage your pixels on shopify app, the customer support is simply the best always there to help, and everything is super simple to manage. Great app, highly recommended!

Bazaarit

Apr 13, 2024 on Shopify

great customer service!

joiaslisboashop

Apr 12, 2024 on Shopify

Otiima applicazione e il supporto con TIF è stato gentilissimo

Wiizaa | Wear Your Story

Apr 12, 2024 on Shopify

Good Tracking app. Enthusiastic support 24/7. Recommended

kaiser-modehaus.de

Apr 12, 2024 on Shopify

great service and customer support

Kiwi Cases

Apr 10, 2024 on Shopify

Awesome support, great app. Thank you.

OliverMode

Apr 10, 2024 on Shopify

Zelf amper gebruik gemaakt van de app, daarin tegen zijn de mensen hier achter heel vriendelijk en helpen je waar ze kunnen. Heb refund gekregen omdat ik over ben gegaan op een andere tracking app

Happy Paw Pal

Apr 09, 2024 on Shopify

April was loud and clear with er instructions!

Luxinora

Apr 09, 2024 on Shopify

Very easy to set up. Perfect if you want mutliples pixels on your store. Andy from the customer service has helped me with every concerns I've had! Greatly recommend !

Motinero

Apr 09, 2024 on Shopify

Awesome and fast service when I had a problem! :)

psiełapki - akcesoria spacerowe premium

Apr 09, 2024 on Shopify

Very good service, Tracy explained everything to me thoroughly and helped me improve my pixel.

Nordisk Butik

Apr 08, 2024 on Shopify

Werkt super goed!! Plus klantenservice is ook super snel!! echt fijn.

vellafit

Apr 08, 2024 on Shopify

Very happy with customer service

Huggables

Apr 06, 2024 on Shopify

Great customer service. Quick and helpful.

Buddy & Jack

Apr 05, 2024 on Shopify

just started to use this app and got some great fast and efficient support. I am looking forward to see the results of this app, thx again for the great support, Danny

Viva Nora

Apr 05, 2024 on Shopify

Great help from Niel, not only did he resolve my problem, he also gave some extra tips and adjsutments for better tracking.

Kiddo World DE

Apr 05, 2024 on Shopify

I would definitely recommend. Great app, and great support. We have been looking for a solution that works seamlessly with the checkout update, and the app did its job.