Facebook Multi Pixels App Review: Pros, Cons & Shopify Use

Customer reviews: Omega Facebook Pixel Meta Feed

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (908)

Overall rating

4.9

5

712
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14
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1
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16

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Moda Laska

Aug 19, 2024 on Shopify

I got helped very quickly and very professional. Works perfectly

Uniphant

Aug 18, 2024 on Shopify

Useful App, data is correct, great customer service making sure my pixel is working fine. Highly recommend

Danoori

Aug 18, 2024 on Shopify

The support team is excellent, Joyce went the extra mile to understand my issue & help me resolve it.

TDANCE

Aug 17, 2024 on Shopify

I use Omega and other app in several stores. Omega get higher Event Match Quality score. And customer service is awesome.

Versai

Aug 17, 2024 on Shopify

sterero

Aug 17, 2024 on Shopify

He helped perfectly!

yuunysleep

Aug 17, 2024 on Shopify

"I’ve asked a lot of questions, and the responses have been incredibly kind and quick. I've never experienced such outstanding service before! I highly recommend this app!"

My Store

Aug 16, 2024 on Shopify

Very fast service.

Brushora

Aug 16, 2024 on Shopify

App is great as well as support, I just wish that I din't have to disable Data sharing from Meta app since I am not sure that it would negatevily affect my ad performance. We will see, hope its not as support suggested.

VA'LOURIS

Aug 15, 2024 on Shopify

Fast and good livechat, easy installation, works good.

CANACOUTURE

Aug 15, 2024 on Shopify

Great support! helped me alot!

nuTRIELDTW

Aug 14, 2024 on Shopify

非常棒的服務，有問題都能隨時的處理好，讓我能更安心的使用此服務。

Fandomaniax

Aug 14, 2024 on Shopify

Customer Support Joy went ahead and help me with setting up the pixels after a issue with a new theme integration. went ahead and did everything up. appreciate the help

Aliving

Aug 14, 2024 on Shopify

Building facebook pixels is easy. The customer service was very responsive and was able to solve our seller's problem very well. Thank you for Tracy's support.

Melonaire

Aug 14, 2024 on Shopify

Heel goed. Fantastische support. Je krijgt snel antwoord. Ze staan altijd voor je klaar.

Woofandfurry

Aug 13, 2024 on Shopify

Hana provided exceptional support. Her expertise not only resolved my issues swiftly but also enhanced my overall experience with the app. Her friendly and professional approach makes her a standout team member. Highly recommend both Hana and this insightful tool for anyone looking to optimize their ad campaigns!

Geeksoutfit

Aug 13, 2024 on Shopify

The operation is very convenient, especially the customer service reply is very timely and patient, in extreme help me solve the problem, is a good app!

Viking Valor

Aug 13, 2024 on Shopify

Very helpful customer service and easy set up. Accurate tracking too.

MOJOTEE

Aug 13, 2024 on Shopify

This is the second time I have used this APP. It is very powerful and easy to use. More importantly, the customer service is very professional and timely, and they are always there if you need them. Highly recommended!

Charlotte Paris

Aug 13, 2024 on Shopify

great app, great support