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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Shopify

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (839)

Overall rating
4.7

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

TopTechMaster

Oct 02, 2024  on Shopify

SUPPORT rất nhiệt tình, dễ thương

Azulcina

Oct 01, 2024  on Shopify

EIROY

Oct 01, 2024  on Shopify

Amazing APP! Highly recommended to all FB advertisers!

Luxara Fashion

Oct 01, 2024  on Shopify

good app for tracking the accurate data and also good customer support

Balinga

Oct 01, 2024  on Shopify

Ausführlicher Support, super Mitarbeiter, sehr gute App!

FamilienFaden

Sep 30, 2024  on Shopify

Really great app, and what is even better is the support. It is outstanding, support persons are really patient and competent. Thanks for Joy the perfect support!

Oscier

Sep 30, 2024  on Shopify

Ben was very helpful with all of my questions and gave me good advice.

Hannah and Henry USA

Sep 30, 2024  on Shopify

Nice app. Very easy to install the pixel and set it up. Plus customer service was very helpful and checking everything to make sure it was all set up correctly.

AppSkins

Sep 29, 2024  on Shopify

THX Amelia. Great Support. Highly recommended.

GLAMLAB™

Sep 29, 2024  on Shopify

Fantastic App with Exceptional Support! I've been using the Omega Facebook Pixel Ad Report app for a while now, and it has been a game-changer for my business. The app is incredibly easy to use, allowing me to set up multiple Facebook Pixels effortlessly without needing any manual code. The advanced tracking and real-time reports have significantly improved my ad optimization and ROAS. What really sets this app apart, though, is the outstanding customer support. I recently ran into some challenges with tracking, but their team, especially Ben, went above and beyond to assist me. They guided me through the setup with detailed instructions and even tested orders to ensure everything was running smoothly. Their dedication and patience were much appreciated! Overall, this app is an excellent tool for any Shopify store looking to manage Facebook advertising effectively. Highly recommended!

illumineline

Sep 29, 2024  on Shopify

La experiencia con el equipo de soporte ha sido fantástica. Tuve un problema a la hora de analizar métricas y me lo resolvieron muy rápido y de forma muy amable. Recomiendo esta app!!

TheBrale

Sep 28, 2024  on Shopify

great service

Elenya

Sep 26, 2024  on Shopify

Service client très pro!

True Green Supplements

Sep 26, 2024  on Shopify

Good support

Lumina Beauty

Sep 26, 2024  on Shopify

IVORY

Sep 26, 2024  on Shopify

Always amazing and fast!

Margarite Bloom

Sep 26, 2024  on Shopify

I highly recommend this app. The support team is incredibly helpful and responds quickly.

Ricci milano

Sep 25, 2024  on Shopify

Very helpful support !

Karol

Sep 25, 2024  on Shopify

Thank you very much to Joy and all the team it's a very great service

COSMAN-Photocollection

Sep 25, 2024  on Shopify

fast support and solutions... All events are transmitted well... perfect

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