Facebook Multi Pixels App Review: Pros, Cons & Shopify Use

Customer reviews: Omega Facebook Pixel Meta Feed

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (839)

Overall rating

4.7

5

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What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Loomma

Oct 09, 2024 on Shopify

Great service, polite, quick response. amazing!

Lumiglow

Oct 09, 2024 on Shopify

really good assist

Hanna Mode

Oct 09, 2024 on Shopify

Great pixel app, always ready to answer my questions in a few minutes through the live chat

FASHORA FRANCE

Oct 09, 2024 on Shopify

10/10 Niel from Omega me ayudo mucho

Sohoohair

Oct 09, 2024 on Shopify

best tracking app ever

BJØRNBERG

Oct 08, 2024 on Shopify

Very good

Cryocure

Oct 08, 2024 on Shopify

Highly experienced team member, all queries are answered. Highly recommended.

σολCart

Oct 08, 2024 on Shopify

truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid

Aisance Et Vie

Oct 07, 2024 on Shopify

Thank you so much to Hana everytime it's fast and professional !

BeautiquePoint

Oct 07, 2024 on Shopify

Excellent service!

Shopwave

Oct 07, 2024 on Shopify

I highly recommend Omega! They are not only efficient but also incredibly fast. They took care of everything I needed with great professionalism, making the entire process smooth and hassle-free. Their service exceeded my expectations, and I will definitely use them again in the future!

Sienna Cape Town

Oct 06, 2024 on Shopify

Great app!!!

Armoda München

Oct 06, 2024 on Shopify

De app werkt perfect en de klantenservice is super snel!

KYDRA

Oct 06, 2024 on Shopify

Great customer service for onboarding.

Nour Mode Boutique

Oct 04, 2024 on Shopify

I had an issue configuring the Meta Pixel for my Shopify store, and the Omega team provided exceptional support. They were quick to respond and guided me through every step of the process, making sure everything was set up correctly. Thanks to their assistance, my conversion API is now working perfectly, and all the events are being tracked accurately. The app is easy to use, and the customer service is top-notch. If you're looking for a solution to manage your Pixel and track events, I highly recommend Omega. Thank you, Omega team, for your fantastic support!

GroeJa

Oct 04, 2024 on Shopify

Great service by Niel. His help made the pixel work directly. Now we can do business!

FamilienFaden

Oct 04, 2024 on Shopify

Really great app, and what is even better is the support. It is outstanding, support persons are really patient and competent. Thanks for the perfect support!

Cherry Pads

Oct 03, 2024 on Shopify

Great app, great service!

Le Panier Elegant

Oct 03, 2024 on Shopify

I had an amazing experience working with Ben on setting up my Facebook Pixel. He was incredibly knowledgeable and guided me through the entire process, making it super easy to understand. His step-by-step instructions and quick responses to my questions were invaluable. Thanks to his help, I feel confident tracking my ad performance now. Highly recommend his services!

Jayanti Reddy

Oct 03, 2024 on Shopify

Have just installed this app. Joyce was amazing and of great help to set it up. Hope it will work well.