Facebook Multi Pixels App Review: Pros, Cons & Shopify Use

Customer reviews: Omega Facebook Pixel Meta Feed

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (839)

Overall rating

4.7

5

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3

1
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1

27

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Visionride.es

Oct 11, 2025 on Shopify

Baiaskin

Oct 10, 2025 on Shopify

Super service client, Ben m'a aidé dans mon probleme. Merci

Northern Spirit

Oct 09, 2025 on Shopify

Perfect help from Ben!

The Foldie®

Oct 03, 2025 on Shopify

We have been using the app since September 2022. The app works great to push our data to our meta pixel from Shopify. We had a major issue with the tracking (checkout didn't track) and Ben was able to resolve it within minutes. Really grateful.

Silon

Sep 26, 2025 on Shopify

Naco Spirit

Sep 22, 2025 on Shopify

Customer support is very fast and dedicated, guiding sellers step by step.

Hair Confidence

Sep 21, 2025 on Shopify

Just downloaded the app, the setup is very simple and the support is amazing from Samuel. Would recommend to give it a try.

ALMAGIOIELLI

Sep 21, 2025 on Shopify

Thank you Samuel for your initial help with the installation and for clarifying any doubts.

LORIEN MILANO

Sep 19, 2025 on Shopify

very nice!

Jayrray

Sep 17, 2025 on Shopify

Very seamless process

onedotmart

Sep 17, 2025 on Shopify

Vincent from Omega’s customer support was extremely helpful and knowledgeable. He resolved my issue quickly and made the whole process easy. Highly recommended!

bizuteriawarszawska

Sep 15, 2025 on Shopify

Native Heritage Store

Sep 15, 2025 on Shopify

Good

Bestebo

Sep 14, 2025 on Shopify

HLY & CHOCCICO

Sep 10, 2025 on Shopify

I highly recommend this program. They are quick to help you resolve issues when you encounter problems, and it's definitely worth recommending.

TEAMDVNK

Sep 09, 2025 on Shopify

Mi hanno seguito passo per passo e risolto un problema che non sapevo come fare in pochissimi minuti, consigliata! spero di trovarmi bene ovviamente anche per il futuro

Elvelia

Sep 09, 2025 on Shopify

Good support

Averi London

Sep 08, 2025 on Shopify

Customer service is top quality and the first day using the app i feel like the tracking is on point. this app is one of the best tracking solutions i tried + everyone in the customer service is also the best! even for billing and money related issues they helped me up... Hana and Niel really put the time and work into the billing issues. this app is amazing.

Somanira

Sep 04, 2025 on Shopify

Great support

Antank Official Store

Sep 03, 2025 on Shopify

Great!