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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Omega

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (951)

Overall rating
4.9

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

El Arte de Liderar Personas

Jun 30, 2025  on Shopify

todo perfecto

celina-london

Jun 30, 2025  on Shopify

Love the app, customer service is amazing, Tracy helped me fix my conversion api. She went over and behind of looking into my site to make sure everything is working. Thank you again Tracy best!!!

Guia de Abundancia

Jun 30, 2025  on Shopify

Excelente servicio y atencion! muchas gracias por el soporte! :)

CogniCup

Jun 29, 2025  on Shopify

I use it on 3 sites, so that tells you what you need to know. Most importantly is the support they offer. Superfast, quick and efficient.

Native Blood Spirit

Jun 29, 2025  on Shopify

Good

Mstore016

Jun 28, 2025  on Shopify

Ho trovato questa app davvero intuitiva e performante. L'integrazione con Facebook Pixel e CAPI è stata veloce e senza intoppi, il che ha reso l'intero processo molto semplice. La configurazione degli eventi è davvero flessibile, permettendo una personalizzazione ottimale. Inoltre, il supporto clienti è stato eccezionale: veloci nel rispondere e molto competenti nel risolvere ogni dubbio tecnico.

Nuevira

Jun 25, 2025  on Shopify

Great app, helps a lot when you run Facebook Ads. I love their support, fast and knowledgeable!

Renewedline

Jun 24, 2025  on Shopify

The customer representative is very responsive, addressing your needs promptly and resolving any issues quickly. I definitely recommend their service!

Belleza Amsterdam

Jun 23, 2025  on Shopify

Zeer fijne medewerkers die snel met oplossing komt. Heel erg bedankt Ben.

VELO Luggage

Jun 23, 2025  on Shopify

good

Vaelmont

Jun 21, 2025  on Shopify

Great service Niel!

scureed

Jun 20, 2025  on Shopify

Very helpful

omlora.com

Jun 20, 2025  on Shopify

Price/quality is great for this pixel app + supper fast and helpfull support.

BIOTECH LABS

Jun 19, 2025  on Shopify

Just started using this app - so far, the customer service has been awesome! Joyce has helped me make sure that my events are set up properly and she has been responding in a timely matter.

Barakah House

Jun 19, 2025  on Shopify

I have always had an amazing experience with these guys.

HIDAUS.STORE

Jun 19, 2025  on Shopify

Omega Pixel is one of the best tools I've used for tracking Facebook ad performance on Shopify. It's incredibly easy to set up, even for beginners. The events are tracked accurately, including custom conversions, ATC, IC, and Purchase — which helps me optimize my campaigns effectively.

Soul Flower

Jun 18, 2025  on Shopify

lumanova

Jun 17, 2025  on Shopify

the first connection whit omega, lina the service is great fast and friendly so i recoment omega for it,s kindness en fast replay and fast connections

Julio London

Jun 16, 2025  on Shopify

This is by far the best app I’ve used for tracking Facebook Pixel events. Every single event is captured flawlessly—nothing gets lost or missed. On top of that, the support team is incredibly responsive and helpful. They guided me through the setup quickly, and I had the pixel fully configured and working within minutes. Outstanding experience from start to finish.

Danceddiction

Jun 16, 2025  on Shopify

My initial impression has been really good, especially around the customer service. I contacted Omega because I wanted to track newsletter subscribers and they went above and beyond to make it happen quickly!

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