Reviews: Omega Facebook Pixel Ad Report

Customer reviews: Omega Facebook Pixel Meta Feed

Reviews (1,817)

Overall rating

4.9

5

607
4

14
3

1
2

1
1

14

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Shopwave

Oct 07, 2024 on Shopify

I highly recommend Omega! They are not only efficient but also incredibly fast. They took care of everything I needed with great professionalism, making the entire process smooth and hassle-free. Their service exceeded my expectations, and I will definitely use them again in the future!

Sienna Cape Town

Oct 06, 2024 on Shopify

Great app!!!

Armoda München

Oct 06, 2024 on Shopify

De app werkt perfect en de klantenservice is super snel!

KYDRA

Oct 06, 2024 on Shopify

Great customer service for onboarding.

Nour Mode Boutique

Oct 04, 2024 on Shopify

I had an issue configuring the Meta Pixel for my Shopify store, and the Omega team provided exceptional support. They were quick to respond and guided me through every step of the process, making sure everything was set up correctly. Thanks to their assistance, my conversion API is now working perfectly, and all the events are being tracked accurately. The app is easy to use, and the customer service is top-notch. If you're looking for a solution to manage your Pixel and track events, I highly recommend Omega. Thank you, Omega team, for your fantastic support!

GroeJa

Oct 04, 2024 on Shopify

Great service by Niel. His help made the pixel work directly. Now we can do business!

FamilienFaden

Oct 04, 2024 on Shopify

Really great app, and what is even better is the support. It is outstanding, support persons are really patient and competent. Thanks for the perfect support!

Cherry Pads

Oct 03, 2024 on Shopify

Great app, great service!

Le Panier Elegant

Oct 03, 2024 on Shopify

I had an amazing experience working with Ben on setting up my Facebook Pixel. He was incredibly knowledgeable and guided me through the entire process, making it super easy to understand. His step-by-step instructions and quick responses to my questions were invaluable. Thanks to his help, I feel confident tracking my ad performance now. Highly recommend his services!

Jayanti Reddy

Oct 03, 2024 on Shopify

Have just installed this app. Joyce was amazing and of great help to set it up. Hope it will work well.

TopTechMaster

Oct 02, 2024 on Shopify

SUPPORT rất nhiệt tình, dễ thương

Azulcina

Oct 01, 2024 on Shopify

EIROY

Oct 01, 2024 on Shopify

Amazing APP! Highly recommended to all FB advertisers!

Luxara Fashion

Oct 01, 2024 on Shopify

good app for tracking the accurate data and also good customer support

Balinga

Oct 01, 2024 on Shopify

Ausführlicher Support, super Mitarbeiter, sehr gute App!

FamilienFaden

Sep 30, 2024 on Shopify

Really great app, and what is even better is the support. It is outstanding, support persons are really patient and competent. Thanks for Joy the perfect support!

Oscier

Sep 30, 2024 on Shopify

Ben was very helpful with all of my questions and gave me good advice.

Hannah and Henry USA

Sep 30, 2024 on Shopify

Nice app. Very easy to install the pixel and set it up. Plus customer service was very helpful and checking everything to make sure it was all set up correctly.

AppSkins

Sep 29, 2024 on Shopify

THX Amelia. Great Support. Highly recommended.

GLAMLAB™

Sep 29, 2024 on Shopify

Fantastic App with Exceptional Support! I've been using the Omega Facebook Pixel Ad Report app for a while now, and it has been a game-changer for my business. The app is incredibly easy to use, allowing me to set up multiple Facebook Pixels effortlessly without needing any manual code. The advanced tracking and real-time reports have significantly improved my ad optimization and ROAS. What really sets this app apart, though, is the outstanding customer support. I recently ran into some challenges with tracking, but their team, especially Ben, went above and beyond to assist me. They guided me through the setup with detailed instructions and even tested orders to ensure everything was running smoothly. Their dedication and patience were much appreciated! Overall, this app is an excellent tool for any Shopify store looking to manage Facebook advertising effectively. Highly recommended!