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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Shopify

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (839)

Overall rating
4.7

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

My Store

Dec 18, 2024  on Shopify

Great app and needed assistance and the customer service was right on it. Tracy was a great help and I can definitely say this app is worth it.

HAULTH

Dec 17, 2024  on Shopify

Amazing! Thank you Joyce

Furendi

Dec 16, 2024  on Shopify

hele fijne Pixel en fijne help desk

Mi Cajita México

Dec 16, 2024  on Shopify

My Store

Dec 15, 2024  on Shopify

Always the most supportive customer support helping every step along the way. Forever inspired by this level of service and care. Recommended!!!!!!!

Modest Ones

Dec 15, 2024  on Shopify

Niel helped me setting up everything. Great support!

MODA BOMBA

Dec 14, 2024  on Shopify

customer service rocks! always here to help and optimize my experience. quick to answer!

Nuvella

Dec 12, 2024  on Shopify

Great tracking and excellent service from Joy.

DuttarnaCompany

Dec 12, 2024  on Shopify

I got very good support of Hana :-)

noriva

Dec 12, 2024  on Shopify

Joy is the best, but the app works phenomally!

Drydee Natural

Dec 11, 2024  on Shopify

Joy was very helpful

Lasaire

Dec 10, 2024  on Shopify

good app, good support. just great

BACHMANN-ZUG

Dec 10, 2024  on Shopify

der support schreibt schnell zurück sie kommen mit der app klar und wissen was zu machen ist bis jetzt war ich immer serh zufreiden mit dem supoort unbedingtso beibehalten

TrendingAz

Dec 09, 2024  on Shopify

Excellent support service! The team is quick, professional, and very patient. They explained everything clearly and resolved my issue in no time. My app now runs smoothly thanks to their help. Highly recommend their service

Neuron Chile®

Dec 08, 2024  on Shopify

Nice support!,

Hilmont

Dec 07, 2024  on Shopify

Always very helpful! Omega is simply the best.

StileVeroRoma

Dec 06, 2024  on Shopify

Great service!

Charm.

Dec 05, 2024  on Shopify

Une excellente application 80/20 pour mieux tracker FB Ads sans avoir à dépenser des centaines d'euros dans des apps.

Pamora

Dec 05, 2024  on Shopify

A very good app, I can only recommend it. Tracy helped me straight away and solved my problem. She replied very quickly and I think that's very good.

SourcilExpress

Dec 04, 2024  on Shopify

Great Application !

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