Facebook Multi Pixels App Review: Pros, Cons & Shopify Use

Customer reviews: Omega Facebook Pixel Meta Feed

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (952)

Overall rating

4.9

5

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16

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

vicore

Nov 23, 2024 on Shopify

great service & Great app easy to setup, good tracking

SHEENS

Nov 23, 2024 on Shopify

Gravgear

Nov 23, 2024 on Shopify

I switched from a popular, low-cost feed app that I wasn’t satisfied with. Its outdated interface, unhelpful support, and hard-to-navigate documentation left a lot to be desired. Switching to this app has been a completely different experience. While it’s a bit pricier, it’s nothing compared to a dedicated ad account budget. The interface is modern and intuitive, and customer support is outstanding. Noel helped me set everything up, ensuring no duplicate pixel events and proper configuration. This level of support is exactly what I needed. While we’ll need more time to assess the data accuracy, I’m feeling very positive about it.

Envy The Eagle

Nov 22, 2024 on Shopify

I had a difficult time getting my pixel to connect on Meta. I downloaded this app and it was like magic! Quick and easy and now connected and no issue! Tyler was great at helping me navigate! Highly recommend!

Untava

Nov 22, 2024 on Shopify

Always quick to help with questions or problems :) very satisfied

Brainer Toys

Nov 22, 2024 on Shopify

The app is great, it tracks really everything, and the customer support is always available and ready to help you, super satisfied.

AromaPuro

Nov 21, 2024 on Shopify

So far, very satisfied. The support team is quick and attentive.

MiniMeister™

Nov 20, 2024 on Shopify

Molto facile da configurare, ottima applicazione. Traccia perfettamente. molto soddisfatto

CRZ YOGA

Nov 20, 2024 on Shopify

the service so great, so quick and problem solved perfect!

Clear Shaving

Nov 20, 2024 on Shopify

Très bon service client

Heylo MG

Nov 20, 2024 on Shopify

Wonderful, thorough and very helpful support people. App seems great so far too. Very happy so far

MakeTomorrowBetterThanYesterday

Nov 19, 2024 on Shopify

Super! All set and very helpful

Noah August

Nov 19, 2024 on Shopify

Great and quick response to my questions. Awesome! Highly recommend.

ZOKULT

Nov 19, 2024 on Shopify

Just set up the Omega Facebook Pixel for the first time, and I’m already impressed with its features! The setup process was straightforward, thanks to Lynn's incredible support. She guided me every step of the way, making it so much easier. I’m excited to start using it and see how it performs. So far, I’m really happy with what it offers!

Bandgt

Nov 18, 2024 on Shopify

Very attentive and enthusiastic to solve my problem. I am very grateful

ELUXOR IT

Nov 18, 2024 on Shopify

Fabluxe Fashion

Nov 18, 2024 on Shopify

As soon as I encountered issues, the live chat was immediately available and helped me as quickly as possible. They listened carefully and worked with me to achieve a good result. I am very happy with the help I received, so I can continue with my TikTok ad account.

TenToTone

Nov 17, 2024 on Shopify

Louis was great and fast. My G

VANTAGE-MELBOURNE

Nov 17, 2024 on Shopify

BEN from omega help center helped me big time with referring me to a paypal tracking number sync app, and also helping me along with Tracy to adjust some things with ads reports. LIFESAVERS

Vault Perth

Nov 17, 2024 on Shopify

great customer service