Reviews: Omega Facebook Pixel Ad Report

Customer reviews: Omega Facebook Pixel Meta Feed

Reviews (1,817)

Overall rating

4.9

5

607
4

14
3

1
2

1
1

14

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

SnickerCat

Oct 23, 2024 on Shopify

very kind customer services

Avodile

Oct 22, 2024 on Shopify

CutyPet

Oct 22, 2024 on Shopify

I've been using the Omega Facebook Pixel app for my Shopify stores, and it's been fantastic for managing multiple pixels and tracking data accurately. It makes it super easy to set up and manage Facebook tracking without the usual hassle. The interface is user-friendly, and it gives detailed insights on how ads are performing. The tracking accuracy has really improved my ad performance analysis, allowing me to optimize effectively. Highly recommend it for anyone serious about improving their ad targeting and tracking!

La Vie Mode

Oct 22, 2024 on Shopify

het werkt en heel goed geholpen door Vincent, bedankt!

LOROPINA

Oct 22, 2024 on Shopify

Vincent is a Good . Helped me direct !

Sandra Ruiz

Oct 19, 2024 on Shopify

It is very easy to use and the person who helped me with my questions treated me very well and resolved all my doubts, thank you very much Niel, very courteous treatment

JET BEAUTY

Oct 19, 2024 on Shopify

Molly London

Oct 19, 2024 on Shopify

They helped me very well with installing the app, unfortunately I had a lot of problems with my ad account but we jumped on a google meet call together within 5 min. We eventually figured it out together and helped me until it was fixed. Appreciate it immensely and recommend working with them.

Raverro

Oct 19, 2024 on Shopify

Great app for keeping track of ads. It’s easy to use and shows updates right away. The customer service is really friendly and always ready to help. I highly recommend it!

22Utopia

Oct 18, 2024 on Shopify

L'aide que j'ai reçu a été rapide et très efficace. Explications claires et précises. J'ai adoré l'exépérience et je recommande Omega à tout le monde sans hésitation pour que tout le monde pouisse profiter de cette expérience. De plus, très professionnelle! Je remercie Omega et je suis certaine que nous allons accomplir de grandes choses ensemble. My support was Tracy and she has been amazing !

Luckintoys

Oct 17, 2024 on Shopify

This app, really highly recommended, the staff Tracy is very conscientious and responsible, I would like to thank the developer of the app and Tracy!

Alansma

Oct 16, 2024 on Shopify

it is good product and good service,highly recommend it

PageBoost

Oct 16, 2024 on Shopify

AGELOCER

Oct 16, 2024 on Shopify

Great experience, great state of service

Glvibe

Oct 14, 2024 on Shopify

This software is excellent, and the customer service is very professional and friendly!

Elegance

Oct 13, 2024 on Shopify

Excellent travail de leur part! J'ai rencontré un problème et ils l'ont réglé avec beaucoup de professionnalisme et de respect. Un grand merci à toute l'équipe

Atelier Royale Paris

Oct 13, 2024 on Shopify

Samuel helped me very well! Good and fast service!

COSMOORA

Oct 13, 2024 on Shopify

La meilleure application de tracking du marché pour les pubs sur Facebook !

Belt & Co

Oct 13, 2024 on Shopify

great service and help :)

Velino

Oct 12, 2024 on Shopify

The customer service is always extremely fast and attentive, and I highly recommend it!