Reviews: Omega Facebook Pixel Ad Report

Customer reviews: Omega Facebook Pixel Meta Feed

Reviews (1,817)

Overall rating

4.9

5

605
4

14
3

1
2

1
1

14

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
User-friendly interface that makes pixel installation straightforward and intuitive.
Reliable tracking and real-time data that enhance ad performance analysis.
Supports server-side tracking, contributing to better integration and tracking accuracy.
Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

AromaPuro

Nov 21, 2024 on Shopify

So far, very satisfied. The support team is quick and attentive.

MiniMeister™

Nov 20, 2024 on Shopify

Molto facile da configurare, ottima applicazione. Traccia perfettamente. molto soddisfatto

CRZ YOGA

Nov 20, 2024 on Shopify

the service so great, so quick and problem solved perfect!

Clear Shaving

Nov 20, 2024 on Shopify

Très bon service client

Heylo MG

Nov 20, 2024 on Shopify

Wonderful, thorough and very helpful support people. App seems great so far too. Very happy so far

MakeTomorrowBetterThanYesterday

Nov 19, 2024 on Shopify

Super! All set and very helpful

Noah August

Nov 19, 2024 on Shopify

Great and quick response to my questions. Awesome! Highly recommend.

ZOKULT

Nov 19, 2024 on Shopify

Just set up the Omega Facebook Pixel for the first time, and I’m already impressed with its features! The setup process was straightforward, thanks to Lynn's incredible support. She guided me every step of the way, making it so much easier. I’m excited to start using it and see how it performs. So far, I’m really happy with what it offers!

Bandgt

Nov 18, 2024 on Shopify

Very attentive and enthusiastic to solve my problem. I am very grateful

ELUXOR IT

Nov 18, 2024 on Shopify

Fabluxe Fashion

Nov 18, 2024 on Shopify

As soon as I encountered issues, the live chat was immediately available and helped me as quickly as possible. They listened carefully and worked with me to achieve a good result. I am very happy with the help I received, so I can continue with my TikTok ad account.

TenToTone

Nov 17, 2024 on Shopify

Louis was great and fast. My G

VANTAGE-MELBOURNE

Nov 17, 2024 on Shopify

BEN from omega help center helped me big time with referring me to a paypal tracking number sync app, and also helping me along with Tracy to adjust some things with ads reports. LIFESAVERS

Vault Perth

Nov 17, 2024 on Shopify

great customer service

Mesmerie - Cosmetics

Nov 16, 2024 on Shopify

I am extremely satisfied with the app and the support I have received. Highly recommended!

DIVERSEDIGS

Nov 16, 2024 on Shopify

Tracy ist eine sehr erfahrene und hilsbereite Person, antowortet in Sekunden, ist sehr kompetent und kommt auf den Punkt.

Gater

Nov 16, 2024 on Shopify

Tracy is a great live support person. She solved all my problems very easily.

Belvoir

Nov 16, 2024 on Shopify

Tracy and the team provided hands down the best customer experience I’ve ever had! From start to finish, they went above and beyond to ensure everything was seamless. Tracy was incredibly responsive, understanding, and made me feel like a valued customer every step of the way. The whole team’s professionalism and dedication are truly unmatched. I couldn’t be happier with the service I received—absolutely top-notch! Thank you Tracy

kdomix

Nov 15, 2024 on Shopify

Coopae

Nov 14, 2024 on Shopify