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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Shopify

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (868)

Overall rating
4.8

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Mineralbites

Jan 30, 2026  on Shopify

Tracy is amazing - she is an expert at what she does and gives the best help.

konture

Jan 30, 2026  on Shopify

Great customer help

Y-SIDE

Jan 29, 2026  on Shopify

Perfect support, special thanks to Samuel who helped me really fast investigating and fixing the problems I had

Rosemori

Jan 28, 2026  on Shopify

Blendly

Jan 25, 2026  on Shopify

Very good customer service!

Pick and Case

Jan 25, 2026  on Shopify

Enola is very helpful!

ActivaWell

Jan 24, 2026  on Shopify

Super helpful and quick customer support!

Dustri

Jan 23, 2026  on Shopify

The tech support is soooo amazing and fast

My Grow Kit

Jan 19, 2026  on Shopify

Ayuda al instante, quizás se toman mucho su tiempo y eso puede ser un poco contraproducente pero realmente la respuesta es instantánea. Quiero destacar a Kaylee, me ha hecho seguimiento personal incluso fuera de horario de trabajo, me ha ayudado en todo momento con problemas ligados al pixel y mi empresa. Sinceramente no confiaba en nadie mas que en ella y se percato de que eso no cambie, brindándome ayuda personalizada mas que el resto. Gracias kaylee y su equipo

Mamis Productivas

Jan 17, 2026  on Shopify

Gran experiencia por la atención de Louis!!! Me quitó presión y me solucionó todo, agradecida total!!

FEET CARE

Jan 15, 2026  on Shopify

Thank you so mush for quick fixing, I love it.

VibeParis

Jan 13, 2026  on Shopify

This app is extremely useful for keeping a close eye on your ads. You can see at a glance how your campaigns are performing, which makes it much easier to take data-driven decisions: scaling what works and stopping what wastes money. This helps a lot with optimizing ad spend and saving budget. On top of that, the support team is fast, friendly, and very helpful whenever something comes up. Definitely recommended for anyone who takes advertising seriously.

Based Paw

Jan 09, 2026  on Shopify

very good support

NORINDO

Jan 07, 2026  on Shopify

Super quick, kind & professional helped by Sophia!

Lumigic

Jan 06, 2026  on Shopify

非常高效友好

Venlor

Jan 06, 2026  on Shopify

Amazing app and excellent support. The Pixel application works perfectlly and does exactly what it promise. Special thanks to CAM from support.. she helped me with everything I need and made the whole setup very easy. One of the best apps on Shopify. Highly recommended!

WalkingPad UK

Jan 05, 2026  on Shopify

Tracy was professional and kindly assisted me greatly.

SHARGE

Jan 04, 2026  on Shopify

GadgetMarket

Jan 04, 2026  on Shopify

Snelle en duidelijke hulp! Fijn!

Levoraa

Jan 03, 2026  on Shopify

Very good!

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