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Customer reviews: Evey Events & Tickets

Develop by Staytuned

Reviews (181)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive view of the "Evey Events & Tickets" app, finding it to be a highly effective and user-friendly solution for managing event ticketing on Shopify. Many users appreciate its straightforward setup, customizable features, and the exceptional customer support provided by the Evey team. While there are some reported limitations, users see the app as a dependable tool for enhancing their event management capabilities.

Key Strengths

  • Outstanding customer support: Responsive and helpful team, providing quick resolutions and personalized assistance.
  • User-friendly interface: Easy to navigate and set up, even for first-time users.
  • Seamless integration: Works smoothly with Shopify, enhancing the ticketing and check-in processes.
  • Customizability: Allows for event customization to fit diverse business needs.
  • Efficient digital ticketing: Provides convenient paperless ticket solutions through email delivery and Apple Wallet integration.

Common Concerns

  • Limited features: Some users report missing functionalities like integration with Google spreadsheets and direct message sending to attendees.
  • UI issues: Certain interface elements, such as the calendar and help window, can hinder usability on mobile devices.
  • Availability date function: Issues with scheduling availability and automated event activation according to some users.
  • Performance hiccups: Occasional slow server response times and glitches with the app interface.

Final Thoughts

Overall, "Evey Events & Tickets" is well-received by merchants for its ease of use, effectiveness, and solid customer support. Although there are areas needing improvement, such as feature limitations and UI issues, the app is still considered a reliable and valuable tool for businesses aiming to manage events efficiently on Shopify.

ワンパウンダーチャレンジ2024 第1弾

Jul 19, 2024  on Shopify

Shopifyストアでのオンラインチケット販売のためにこのアプリを使用しています。 アプリに不具合が発生したためサポートに連絡し、大きめの不具合だったようで修正まで少し時間はかかりましたが、日本と本国の時差があるにもかかわらず、サポートとのやり取りは迅速にできて随時状況の報告もしてくれたので良かったです。 アプリ自体は非常に使いやすく、イベントの管理とチケットの販売がやりやすく、非常に便利です。チケットのデザインのカスタマイズやさまざまなイベントの詳細を扱う機能が非常に役立っています。 他のアプリと比較しても、Shopifyでオンラインチケット販売を行うならこのアプリ一択だと感じました。強くお勧めします。

LoveSeen

Jul 11, 2024  on Shopify

We are using Evey for makeup classes and workshops we will host. It's super easy to use, and keeps all of our customer data in the same place. Makes it a breeze to run our entire business on Shopify!

Purple Blossom Lavender

Jul 01, 2024  on Shopify

The app has a few kinks to smooth out but I'm thoroughly happy using it because of the customer support experience that I've had with Mary Bernadeth. She helped me very quickly and guided me through the app which made things easier for me to understand. She gave me links with pictures to help me set things up as well as made personalized videos to further help me with things that I didn't understand.

Aloha Riding Lessons, Honlulu

Jun 26, 2024  on Shopify

SOOOO easy to use! Loving it! Usually setting up a new app is so painful and confusing, but Evey is completely intuitive. My first event was up and running in no time!

Shouf

May 22, 2024  on Shopify

We have been using Evey for 9 months, and we use it for a very unique use case for selling travel tours and packages (not event tickets). We knew that we would be pushing the platform to its limits, and Evey app managed to get us this far which is great. Evey Customer Support Team (Ron, Mary, and Hannes) have been incredibly helpful and responsive to our queries. We realize that our use case is not what Evey was built for, so we appreciate the team trying to help whenever possible. Overall, we recommend using Evey for the following reasons: 1. Easy to use app interface 2. Relatively fast loading of the datepicker component on your event page 3. Responsive design of the event calendar popup whether displayed on mobile or desktop 4. Covers many use cases for events and ticketing. 5. Custom tailor-made app for events Overall, we are happy with the software and recommend it to anyone looking for a robust ticketing solution. There are definitely areas for improvement, but those are specific to our very unique use case which is not applicable to 99% of potential users.

Cryopôle x La Salle

Apr 26, 2024  on Shopify

Mary take time to make me a Loom to explain me a special feature for my business. I definitely recommend Evey for the quality of the app and the support ! Thank you Evey

Irma2Ivonne Designs

Apr 10, 2024  on Shopify

very quick and easy to use. very simple doesn't take very much! still working on it but stay tuned tickets posting soonnnn

A Night In Monaco Charity Gala

Apr 02, 2024  on Shopify

we used evey for a charity event. We were first time users of the shopify platform and added evey. Once we got used to shopify and learned how to use evey with ticket sales, it was super beneficial. The support staff at evey was way above our expectations and they even offered to get on a zoom call to explain how the platform worked. The evey check-in app also works surprisingly well. The only issue we ran into (very likely because we didnt set it up right) was a handful of people claimed they never received their tickets. The good thing was the evey check in can still be used to check guests in just by searching their names.

Detail King Official

Apr 01, 2024  on Shopify

Customer service is top notch! They have been very responsive and timely in assisting us with getting everything set up!

Wentworth Garden Centre

Mar 28, 2024  on Shopify

The customer service whilst setting up my first event with the Evey app has been brilliant. Ron in particular was able to resolve an issue I was having incredibly quickly - thank you.

Oakland Spiders

Feb 26, 2024  on Shopify

Great app, simple, easy to use, and seamless integration with our Shopify store. Customer support has also been extremely fast and reliable. Thank you Evey!

Origine

Jan 19, 2024  on Shopify

Ron was really helpful during the onboarding process. Always there to answer my questions promptly and with great detail. The app integrates seamlessly with my shopify theme.

GoBoat

Dec 12, 2023  on Shopify

Ticket Buying with Spotify Integration: Evey Apps simplifies the ticket purchasing process for our business. Its integration with Spotify streamlines the buying experience, making it more efficient and user-friendly. Instant Digital Tickets: Upon purchasing a ticket, customers receive it directly via email. These tickets can be easily added to Apple Wallet, offering a convenient and paperless solution. Efficient Check-In App: The Evey Apps check-in feature assists in efficiently managing boarding. It tracks necessary customer information such as names and contact details, crucial for operational accuracy and adherence to local regulations. Overall Effectiveness: Evey Apps enhances the efficiency and organization of our ticketing process. Its integration with Shopify and Apple Wallet provides a seamless experience for customers, while its data collection capabilities ensure compliance with safety and legal standards.

Clean Culture

Nov 20, 2023  on Shopify

Evey events is amazing great and easy to work with, Ron Cuartero is absolutely awesome. Quick responses is super helpful and resolves any issue extremely fast

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