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Customer reviews: Evey Events & Tickets

Develop by Staytuned

Reviews (171)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive view of the "Evey Events & Tickets" app, finding it to be a highly effective and user-friendly solution for managing event ticketing on Shopify. Many users appreciate its straightforward setup, customizable features, and the exceptional customer support provided by the Evey team. While there are some reported limitations, users see the app as a dependable tool for enhancing their event management capabilities.

Key Strengths

  • Outstanding customer support: Responsive and helpful team, providing quick resolutions and personalized assistance.
  • User-friendly interface: Easy to navigate and set up, even for first-time users.
  • Seamless integration: Works smoothly with Shopify, enhancing the ticketing and check-in processes.
  • Customizability: Allows for event customization to fit diverse business needs.
  • Efficient digital ticketing: Provides convenient paperless ticket solutions through email delivery and Apple Wallet integration.

Common Concerns

  • Limited features: Some users report missing functionalities like integration with Google spreadsheets and direct message sending to attendees.
  • UI issues: Certain interface elements, such as the calendar and help window, can hinder usability on mobile devices.
  • Availability date function: Issues with scheduling availability and automated event activation according to some users.
  • Performance hiccups: Occasional slow server response times and glitches with the app interface.

Final Thoughts

Overall, "Evey Events & Tickets" is well-received by merchants for its ease of use, effectiveness, and solid customer support. Although there are areas needing improvement, such as feature limitations and UI issues, the app is still considered a reliable and valuable tool for businesses aiming to manage events efficiently on Shopify.

Parlay

Jun 18, 2025  on Shopify

DO NOT USE THIS APP!!!! I will use every breath I have for the rest of my life telling people Evey ripped me off. They charged my card over $300 in one month and I never sold a ticket. When I brought it up to Shopify they informed me that this app was the reason my account kept being charged. I reached out to the company and pointed out the error. They AGREED to refunding me. Then, didn't even do it. DO NOT USE THIS APP. There are other apps on this platform with better customer service and much cheaper. They definitely will not charge your card when you never even sold one ticket with them. These people even told me how much they would give me back in a written email and never did it. DO NOT GET SCAMMED like I did.

Heroinmart

Jun 05, 2025  on Shopify

Cost too high for user.

Muihood

May 19, 2025  on Shopify

Look elsewhere. Set up was easy but their app crashed multiple images on our website. Unfortunately we had already sold multiple tickets and so have to keep the App installed until the event and try to work with customer service to get a fix. Their customer service is non existent, weeks of 'checking' or 'escalating' all whilst their app was ruining our website. The issue is still outstanding whilst we go through multiple different customer service agents, none of whom actually do anything to help. Avoid.

RPM Techshop

May 02, 2025  on Shopify

Because everytime i open this app it prompts me for a review. Super annoying. Update. I'll post a 1 star review everytime I see this prompt.

FirstGrade

May 01, 2025  on Shopify

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey! UPDATE: I talked with u guys 4 or 5 times, and everytime u said it was fixed, but we had to find the error again ourself.. And now we also have to pay for the free tickets we created, because a SUPER bad guide! same as before, we recommend ALL serious business to NOT use this app

Digital Alliance 101

Apr 26, 2025  on Shopify

Reports are not accurate

FirstGrade

Mar 20, 2025  on Shopify

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey!

Legacy Bike Park

Jul 24, 2024  on Shopify

Sadly, although they show signs of promise the Ap and the Customer service is slow. Known issues they haven't resolved for some 2-3 months: #1 - Can't send attendee messages - we've been told this is disabled because of spam. We need to do this regularly to send out information before an event. They've said, "we'll fix it soon" #2 - The dang purple help window is in the way of a key button that allows you to execute a command. No matter if on mobile or desktop that help window blocks a critical save button - we've told then and gotten no response. #3 - Slow server. So we have multiple dates that need to be selected, often the calendar takes too long to load (even with exceptional wifi) and our customers select an option without a date - which then doesn't create a valid ticket and a lot of extra work. #4 - Attendee lists are not searchable as indicated with search bar. Multiple people have tried in a list of 100 to find their name and it does not search properly. There are more issues, I just can't name all the ones not resolved. This ap is probably ok if you don't ask anything of it. But we used to do something like 1000 tickets a month with them and it's been lots of extra work on our end, thus making it more expensive than other similar aps. Our experience is based over a 2 year period

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