We were initially excited by the features this app promised. However, we've encountered many issues and have wasted countless hours trying to get to the bottom of them. We've not seen any improvements to this app since joining, only features breaking. We've experienced issues stemming from Evey involving ticket transfers removing the date info from courses; email template functionality breaking; an issue where British Summer Time has not been factored into Google Calendar invites, meaning customers could think their course starts an hour earlier or later. Courses can be oversold due to the way the front end works. On top of that, customising the course PDFs is very bare bones, and we were only able to add in a course description, image and logo through coding, something to factor in if you were planning on using this feature. It's a shame as this app could be very good with some fixes and TLC, but it feels like a half finished project.

App doesn't work! No one is receiving their tickets. Terrible integration into Shopify and not user friendly or comprehensive at all. Customer service also is no help! Totally Bogus!

Hi - I have a concert set for two nights. People are buying tickets but I and the buyers can't see which night they have purchased tickets for. Can you help straighten this out for us ? Thanks ! Randy Now's Man Cave

DO NOT USE THIS APP!!!! I will use every breath I have for the rest of my life telling people Evey ripped me off. They charged my card over $300 in one month and I never sold a ticket. When I brought it up to Shopify they informed me that this app was the reason my account kept being charged. I reached out to the company and pointed out the error. They AGREED to refunding me. Then, didn't even do it. DO NOT USE THIS APP. There are other apps on this platform with better customer service and much cheaper. They definitely will not charge your card when you never even sold one ticket with them. These people even told me how much they would give me back in a written email and never did it. DO NOT GET SCAMMED like I did.

Cost too high for user.

Look elsewhere. Set up was easy but their app crashed multiple images on our website. Unfortunately we had already sold multiple tickets and so have to keep the App installed until the event and try to work with customer service to get a fix. Their customer service is non existent, weeks of 'checking' or 'escalating' all whilst their app was ruining our website. The issue is still outstanding whilst we go through multiple different customer service agents, none of whom actually do anything to help. Avoid.

Because everytime i open this app it prompts me for a review. Super annoying. Update. I'll post a 1 star review everytime I see this prompt.

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey! UPDATE: I talked with u guys 4 or 5 times, and everytime u said it was fixed, but we had to find the error again ourself.. And now we also have to pay for the free tickets we created, because a SUPER bad guide! same as before, we recommend ALL serious business to NOT use this app

Reports are not accurate

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey!

Sadly, although they show signs of promise the Ap and the Customer service is slow. Known issues they haven't resolved for some 2-3 months: #1 - Can't send attendee messages - we've been told this is disabled because of spam. We need to do this regularly to send out information before an event. They've said, "we'll fix it soon" #2 - The dang purple help window is in the way of a key button that allows you to execute a command. No matter if on mobile or desktop that help window blocks a critical save button - we've told then and gotten no response. #3 - Slow server. So we have multiple dates that need to be selected, often the calendar takes too long to load (even with exceptional wifi) and our customers select an option without a date - which then doesn't create a valid ticket and a lot of extra work. #4 - Attendee lists are not searchable as indicated with search bar. Multiple people have tried in a list of 100 to find their name and it does not search properly. There are more issues, I just can't name all the ones not resolved. This ap is probably ok if you don't ask anything of it. But we used to do something like 1000 tickets a month with them and it's been lots of extra work on our end, thus making it more expensive than other similar aps. Our experience is based over a 2 year period