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Customer reviews: Evey Events & Tickets

Develop by Staytuned

Reviews (181)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive view of the "Evey Events & Tickets" app, finding it to be a highly effective and user-friendly solution for managing event ticketing on Shopify. Many users appreciate its straightforward setup, customizable features, and the exceptional customer support provided by the Evey team. While there are some reported limitations, users see the app as a dependable tool for enhancing their event management capabilities.

Key Strengths

  • Outstanding customer support: Responsive and helpful team, providing quick resolutions and personalized assistance.
  • User-friendly interface: Easy to navigate and set up, even for first-time users.
  • Seamless integration: Works smoothly with Shopify, enhancing the ticketing and check-in processes.
  • Customizability: Allows for event customization to fit diverse business needs.
  • Efficient digital ticketing: Provides convenient paperless ticket solutions through email delivery and Apple Wallet integration.

Common Concerns

  • Limited features: Some users report missing functionalities like integration with Google spreadsheets and direct message sending to attendees.
  • UI issues: Certain interface elements, such as the calendar and help window, can hinder usability on mobile devices.
  • Availability date function: Issues with scheduling availability and automated event activation according to some users.
  • Performance hiccups: Occasional slow server response times and glitches with the app interface.

Final Thoughts

Overall, "Evey Events & Tickets" is well-received by merchants for its ease of use, effectiveness, and solid customer support. Although there are areas needing improvement, such as feature limitations and UI issues, the app is still considered a reliable and valuable tool for businesses aiming to manage events efficiently on Shopify.

Skateboarding Hall of Fame

Mar 06, 2025  on Shopify

Mary was awesome on support. There is a little disconnect between teh live chat window and email. I couldn't reset the window after I night of sleep to get to an agent, so the window was idle, but I noticed emails were coming in about it. Once we connected the support was great. Thanks

Crowns Guam

Jan 14, 2025  on Shopify

easy to use. quick support team!

QB Takeover Store

Dec 10, 2024  on Shopify

The customer service is exceptional! They have made the registration process for our football camps a lot more seamless and efficient. There are a few missing features they don't have that we need - like a direct integration with Google spreadsheets / drive and the ability to upload files, but otherwise it's been great so far!

École des dirigeant(e)s HEC Montréal

Nov 19, 2024  on Shopify

We have updated our review to reflect the excellent customer service provided by Hannes in addressing our concerns. Overall, this application meets the essentials of our expectations. We look forward to gaining more visibility on a roadmap to ensure all promised features are fixed. However, thanks to Hannes, we are confident that Evey Events is moving in the right direction and will continue to improve their platform, which is already indispensable to our internal teams. We will gladly offer 5 stars once the following features are fixed: - Scheduled Availability - Add to calendar Shout out to Hannes for delivering such great client service!

Conscious Community

Sep 19, 2024  on Shopify

There were some glitches but the support is awesome and fixed the issue as soon as possible.

VREC Shop

Sep 15, 2024  on Shopify

NICE AT THE MOMENT

Chicago Union

Aug 19, 2024  on Shopify

Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds. Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.

Purple Blossom Lavender

Jul 01, 2024  on Shopify

The app has a few kinks to smooth out but I'm thoroughly happy using it because of the customer support experience that I've had with Mary Bernadeth. She helped me very quickly and guided me through the app which made things easier for me to understand. She gave me links with pictures to help me set things up as well as made personalized videos to further help me with things that I didn't understand.

Off Grid Studio

Apr 17, 2024  on Shopify

So far so good

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