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Customer reviews: Evey Events & Tickets

Develop by Staytuned

Reviews (168)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive view of the "Evey Events & Tickets" app, finding it to be a highly effective and user-friendly solution for managing event ticketing on Shopify. Many users appreciate its straightforward setup, customizable features, and the exceptional customer support provided by the Evey team. While there are some reported limitations, users see the app as a dependable tool for enhancing their event management capabilities.

Key Strengths

  • Outstanding customer support: Responsive and helpful team, providing quick resolutions and personalized assistance.
  • User-friendly interface: Easy to navigate and set up, even for first-time users.
  • Seamless integration: Works smoothly with Shopify, enhancing the ticketing and check-in processes.
  • Customizability: Allows for event customization to fit diverse business needs.
  • Efficient digital ticketing: Provides convenient paperless ticket solutions through email delivery and Apple Wallet integration.

Common Concerns

  • Limited features: Some users report missing functionalities like integration with Google spreadsheets and direct message sending to attendees.
  • UI issues: Certain interface elements, such as the calendar and help window, can hinder usability on mobile devices.
  • Availability date function: Issues with scheduling availability and automated event activation according to some users.
  • Performance hiccups: Occasional slow server response times and glitches with the app interface.

Final Thoughts

Overall, "Evey Events & Tickets" is well-received by merchants for its ease of use, effectiveness, and solid customer support. Although there are areas needing improvement, such as feature limitations and UI issues, the app is still considered a reliable and valuable tool for businesses aiming to manage events efficiently on Shopify.

Randy Now's Man Cave

Jul 21, 2025  on Shopify

Hi - I have a concert set for two nights. People are buying tickets but I and the buyers can't see which night they have purchased tickets for. Can you help straighten this out for us ? Thanks ! Randy Now's Man Cave

THE LAB: Legends Auto Boutique

Jul 08, 2025  on Shopify

As a small business that produces multiple large-scale events each year, having a reliable and efficient ticketing platform is critical to our success. This system makes managing sales, issuing refunds, and resending tickets incredibly simple thanks to its intuitive interface. It saves us time, reduces stress, and keeps our guests happy. Highly recommend—10/10! – Jeannemarie Events Coordinator, Legends Auto Boutique North Haven, Connecticut

戦慄迷宮:迷

Jul 03, 2025  on Shopify

Evey is a really good app – it’s quite easy to understand and set up. Their support team is also very helpful. Special shoutout to Ron for guiding me through everything so quickly. Thank you so much for your help!

The New Romantics

Jul 02, 2025  on Shopify

We love using evey and the calendar integration on our website. We host 15-25 events per month and it not only makes it easy to create events and check people in at events, but also helps our customers know exactly what we have going on! I love evey!

Parlay

Jun 27, 2025  on Shopify

I had an issue with Evey and it was very frustrating. Not only did Shopify help me get in touch with their company but Lauralynn, from Evey, personally called me to clear up the confusion and walked me through setting everything up correctly. Their platform is the best ticket platform in the marketplace. The app works effortlessly and it is easy to use. They have a Check-In app for live events that is worth the subscription alone. I want to thank them for correcting my situation with urgency. It really does make me believe they care about their customers.

IBIZA DISCO TICKET

Jun 26, 2025  on Shopify

for now this because there are some things for variables that should be considered. customer service is great!! videos fast and so clear

Festival de la fibre Twist

Jun 25, 2025  on Shopify

We’ve used Evey for two consecutive years to manage online ticket sales for our festival, and it continues to meet our needs. We have tried a few alternatives, but Evey stood out for its user-friendly interface and alignment with our needs, such as handling multiple languages. Anytime we had a question, we received timely replies, often with screenshots or short videos that made troubleshooting really easy. In our experience, the pricing is fair and competitive with other similar tools both within and outside of Shopify. Highly recommend this app to anyone running ticketed events through Shopify. :)

Parlay

Jun 18, 2025  on Shopify

DO NOT USE THIS APP!!!! I will use every breath I have for the rest of my life telling people Evey ripped me off. They charged my card over $300 in one month and I never sold a ticket. When I brought it up to Shopify they informed me that this app was the reason my account kept being charged. I reached out to the company and pointed out the error. They AGREED to refunding me. Then, didn't even do it. DO NOT USE THIS APP. There are other apps on this platform with better customer service and much cheaper. They definitely will not charge your card when you never even sold one ticket with them. These people even told me how much they would give me back in a written email and never did it. DO NOT GET SCAMMED like I did.

260 Sample Sale

Jun 10, 2025  on Shopify

Evey has been a lifesaver for our Shopify store. We have a unique business model that involves using tickets in a way most apps can't handle, but Evey surprised us with how adaptable it is for our specific use case. It seamlessly integrated with our Shopify setup, making ticket creation, delivery, and check-ins surprisingly easy. I can't recommend it enough.

Canine Masters

Jun 09, 2025  on Shopify

Roland's is exceptional at his job and helped to clarify many questions in order to help us produce tickets for our event. This is very powerful software and we look forward to working with Evey for more events in the future.

260 Sample Sale

Jun 05, 2025  on Shopify

Evey has been a lifesaver for our Shopify store. We have a pretty unique business model that involves using tickets in a way most apps can't handle, but Evey surprised us with how adaptable it is for our specific use case. It seamlessly integrated with our Shopify setup, making ticket creation, delivery, and check-ins surprisingly easy. I can't recommend it enough.

Marsh Creek

Jun 02, 2025  on Shopify

Great app for live events, we run all our live events through Evey. Super easy to set everything up and they have great features like customizing your tickets and recurring event support. Their support team is also great, they got back to us fast when we had an issue with an event and fixed everything for us quickly.

Cute Things from Japan

May 25, 2025  on Shopify

I'm very happy with this app and their incredibly helpful support team. I'm not very tech-savvy and needed some assistance, but they were so patient with my questions and guided me through everything step by step. I was truly impressed by how supportive and kind they were. I would definitely recommend this app to anyone. Thank you so much for your amazing support!

Muihood

May 19, 2025  on Shopify

Look elsewhere. Set up was easy but their app crashed multiple images on our website. Unfortunately we had already sold multiple tickets and so have to keep the App installed until the event and try to work with customer service to get a fix. Their customer service is non existent, weeks of 'checking' or 'escalating' all whilst their app was ruining our website. The issue is still outstanding whilst we go through multiple different customer service agents, none of whom actually do anything to help. Avoid.

SoCal Swordfight

May 13, 2025  on Shopify

We have used Evey Events & Tickets for several years now for ticketing to our event, and we are very happy with it. The team at Evey has always been very responsive and helpful anytime we have reached out. We look forward to continuing to use their sollution.

Vegas Bighorns

May 07, 2025  on Shopify

Great customer service and a flexible solution to providing online ticketing through Shopify. Don't hesitate to consult their online help!

Detroit Mechanix

May 06, 2025  on Shopify

We have started integrating this experience into our gameday operations and the more we use it, the easier (and better) it gets! Thank you Evey Team!

Hooked on Fish

May 05, 2025  on Shopify

When we set up our event, it was not connected to our shop correctly. They helped us set things right, and as they said "boom, you are all set!" And we were. Thank you Evey.

Carolina Flyers Gear

May 04, 2025  on Shopify

Very happy with Evey's capabilities and the ability to search and troubleshoot issues and questions on my own.

RPM Techshop

May 02, 2025  on Shopify

Because everytime i open this app it prompts me for a review. Super annoying. Update. I'll post a 1 star review everytime I see this prompt.

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