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Customer reviews: Evey Events & Tickets

Develop by Staytuned

Reviews (173)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive view of the "Evey Events & Tickets" app, finding it to be a highly effective and user-friendly solution for managing event ticketing on Shopify. Many users appreciate its straightforward setup, customizable features, and the exceptional customer support provided by the Evey team. While there are some reported limitations, users see the app as a dependable tool for enhancing their event management capabilities.

Key Strengths

  • Outstanding customer support: Responsive and helpful team, providing quick resolutions and personalized assistance.
  • User-friendly interface: Easy to navigate and set up, even for first-time users.
  • Seamless integration: Works smoothly with Shopify, enhancing the ticketing and check-in processes.
  • Customizability: Allows for event customization to fit diverse business needs.
  • Efficient digital ticketing: Provides convenient paperless ticket solutions through email delivery and Apple Wallet integration.

Common Concerns

  • Limited features: Some users report missing functionalities like integration with Google spreadsheets and direct message sending to attendees.
  • UI issues: Certain interface elements, such as the calendar and help window, can hinder usability on mobile devices.
  • Availability date function: Issues with scheduling availability and automated event activation according to some users.
  • Performance hiccups: Occasional slow server response times and glitches with the app interface.

Final Thoughts

Overall, "Evey Events & Tickets" is well-received by merchants for its ease of use, effectiveness, and solid customer support. Although there are areas needing improvement, such as feature limitations and UI issues, the app is still considered a reliable and valuable tool for businesses aiming to manage events efficiently on Shopify.

I Am Poetry

Aug 08, 2025  on Shopify

Awesome app! I had an issue and the customer service response team acted fast and the tech guys fixed it FAST! I really appreciated that!

Hobbs House Bakery

Aug 08, 2025  on Shopify

We were initially excited by the features this app promised. However, we've encountered many issues and have wasted countless hours trying to get to the bottom of them. We've not seen any improvements to this app since joining, only features breaking. We've experienced issues stemming from Evey involving ticket transfers removing the date info from courses; email template functionality breaking; an issue where British Summer Time has not been factored into Google Calendar invites, meaning customers could think their course starts an hour earlier or later. Courses can be oversold due to the way the front end works. On top of that, customising the course PDFs is very bare bones, and we were only able to add in a course description, image and logo through coding, something to factor in if you were planning on using this feature. It's a shame as this app could be very good with some fixes and TLC, but it feels like a half finished project.

Malibu Food & Wine

Aug 07, 2025  on Shopify

App doesn't work! No one is receiving their tickets. Terrible integration into Shopify and not user friendly or comprehensive at all. Customer service also is no help! Totally Bogus!

HJ

Aug 04, 2025  on Shopify

We've used this app for the last two years and have had a great experience. I needed additional support setting up our mail settings for our upcoming event and Rolando's support and communication were excellent and highly appreciated.

Happy Angels

Jul 31, 2025  on Shopify

The support team is amazing :D The app itself is a bit hard to keep up with sometimes, but with help you'll get there

Art Gallery of Nova Scotia

Jul 30, 2025  on Shopify

We're new to the Evey app, but so far it looks like it will be the perfect solution for managing all of our intangible products at our art museum. Ron was incredibly helpful in walking us through some initial questions, and we really appreciated the support. I'm sure we'll have more questions as we continue setting things up, but our experience so far has been smooth and positive. Looking forward to seeing how Evey supports our work going forward!

Reefapalooza

Jul 28, 2025  on Shopify

Great app for selling event tickets. Integrates well with marketing tools, and maintaining contact with customers. Easy to check people in using the app on event day.

Randy Now's Man Cave

Jul 21, 2025  on Shopify

Hi - I have a concert set for two nights. People are buying tickets but I and the buyers can't see which night they have purchased tickets for. Can you help straighten this out for us ? Thanks ! Randy Now's Man Cave

THE LAB: Legends Auto Boutique

Jul 08, 2025  on Shopify

As a small business that produces multiple large-scale events each year, having a reliable and efficient ticketing platform is critical to our success. This system makes managing sales, issuing refunds, and resending tickets incredibly simple thanks to its intuitive interface. It saves us time, reduces stress, and keeps our guests happy. Highly recommend—10/10! – Jeannemarie Events Coordinator, Legends Auto Boutique North Haven, Connecticut

戦慄迷宮:迷

Jul 03, 2025  on Shopify

Evey is a really good app – it’s quite easy to understand and set up. Their support team is also very helpful. Special shoutout to Ron for guiding me through everything so quickly. Thank you so much for your help!

The New Romantics

Jul 02, 2025  on Shopify

We love using evey and the calendar integration on our website. We host 15-25 events per month and it not only makes it easy to create events and check people in at events, but also helps our customers know exactly what we have going on! I love evey!

Parlay

Jun 27, 2025  on Shopify

I had an issue with Evey and it was very frustrating. Not only did Shopify help me get in touch with their company but Lauralynn, from Evey, personally called me to clear up the confusion and walked me through setting everything up correctly. Their platform is the best ticket platform in the marketplace. The app works effortlessly and it is easy to use. They have a Check-In app for live events that is worth the subscription alone. I want to thank them for correcting my situation with urgency. It really does make me believe they care about their customers.

IBIZA DISCO TICKET

Jun 26, 2025  on Shopify

for now this because there are some things for variables that should be considered. customer service is great!! videos fast and so clear

Festival de la fibre Twist

Jun 25, 2025  on Shopify

We’ve used Evey for two consecutive years to manage online ticket sales for our festival, and it continues to meet our needs. We have tried a few alternatives, but Evey stood out for its user-friendly interface and alignment with our needs, such as handling multiple languages. Anytime we had a question, we received timely replies, often with screenshots or short videos that made troubleshooting really easy. In our experience, the pricing is fair and competitive with other similar tools both within and outside of Shopify. Highly recommend this app to anyone running ticketed events through Shopify. :)

Parlay

Jun 18, 2025  on Shopify

DO NOT USE THIS APP!!!! I will use every breath I have for the rest of my life telling people Evey ripped me off. They charged my card over $300 in one month and I never sold a ticket. When I brought it up to Shopify they informed me that this app was the reason my account kept being charged. I reached out to the company and pointed out the error. They AGREED to refunding me. Then, didn't even do it. DO NOT USE THIS APP. There are other apps on this platform with better customer service and much cheaper. They definitely will not charge your card when you never even sold one ticket with them. These people even told me how much they would give me back in a written email and never did it. DO NOT GET SCAMMED like I did.

260 Sample Sale

Jun 10, 2025  on Shopify

Evey has been a lifesaver for our Shopify store. We have a unique business model that involves using tickets in a way most apps can't handle, but Evey surprised us with how adaptable it is for our specific use case. It seamlessly integrated with our Shopify setup, making ticket creation, delivery, and check-ins surprisingly easy. I can't recommend it enough.

Canine Masters

Jun 09, 2025  on Shopify

Roland's is exceptional at his job and helped to clarify many questions in order to help us produce tickets for our event. This is very powerful software and we look forward to working with Evey for more events in the future.

260 Sample Sale

Jun 05, 2025  on Shopify

Evey has been a lifesaver for our Shopify store. We have a pretty unique business model that involves using tickets in a way most apps can't handle, but Evey surprised us with how adaptable it is for our specific use case. It seamlessly integrated with our Shopify setup, making ticket creation, delivery, and check-ins surprisingly easy. I can't recommend it enough.

Marsh Creek

Jun 02, 2025  on Shopify

Great app for live events, we run all our live events through Evey. Super easy to set everything up and they have great features like customizing your tickets and recurring event support. Their support team is also great, they got back to us fast when we had an issue with an event and fixed everything for us quickly.

Cute Things from Japan

May 25, 2025  on Shopify

I'm very happy with this app and their incredibly helpful support team. I'm not very tech-savvy and needed some assistance, but they were so patient with my questions and guided me through everything step by step. I was truly impressed by how supportive and kind they were. I would definitely recommend this app to anyone. Thank you so much for your amazing support!

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