Taranker.Com Logo
Evey Events & Tickets logo

Customer reviews: Evey Events & Tickets

Develop by Staytuned

Reviews (165)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive view of the "Evey Events & Tickets" app, finding it to be a highly effective and user-friendly solution for managing event ticketing on Shopify. Many users appreciate its straightforward setup, customizable features, and the exceptional customer support provided by the Evey team. While there are some reported limitations, users see the app as a dependable tool for enhancing their event management capabilities.

Key Strengths

  • Outstanding customer support: Responsive and helpful team, providing quick resolutions and personalized assistance.
  • User-friendly interface: Easy to navigate and set up, even for first-time users.
  • Seamless integration: Works smoothly with Shopify, enhancing the ticketing and check-in processes.
  • Customizability: Allows for event customization to fit diverse business needs.
  • Efficient digital ticketing: Provides convenient paperless ticket solutions through email delivery and Apple Wallet integration.

Common Concerns

  • Limited features: Some users report missing functionalities like integration with Google spreadsheets and direct message sending to attendees.
  • UI issues: Certain interface elements, such as the calendar and help window, can hinder usability on mobile devices.
  • Availability date function: Issues with scheduling availability and automated event activation according to some users.
  • Performance hiccups: Occasional slow server response times and glitches with the app interface.

Final Thoughts

Overall, "Evey Events & Tickets" is well-received by merchants for its ease of use, effectiveness, and solid customer support. Although there are areas needing improvement, such as feature limitations and UI issues, the app is still considered a reliable and valuable tool for businesses aiming to manage events efficiently on Shopify.

Parlay

Jun 18, 2025  on Shopify

DO NOT USE THIS APP!!!! I will use every breath I have for the rest of my life telling people Evey ripped me off. They charged my card over $300 in one month and I never sold a ticket. When I brought it up to Shopify they informed me that this app was the reason my account kept being charged. I reached out to the company and pointed out the error. They AGREED to refunding me. Then, didn't even do it. DO NOT USE THIS APP. There are other apps on this platform with better customer service and much cheaper. They definitely will not charge your card when you never even sold one ticket with them. These people even told me how much they would give me back in a written email and never did it. DO NOT GET SCAMMED like I did.

260 Sample Sale

Jun 10, 2025  on Shopify

Evey has been a lifesaver for our Shopify store. We have a unique business model that involves using tickets in a way most apps can't handle, but Evey surprised us with how adaptable it is for our specific use case. It seamlessly integrated with our Shopify setup, making ticket creation, delivery, and check-ins surprisingly easy. I can't recommend it enough.

Canine Masters

Jun 09, 2025  on Shopify

Roland's is exceptional at his job and helped to clarify many questions in order to help us produce tickets for our event. This is very powerful software and we look forward to working with Evey for more events in the future.

260 Sample Sale

Jun 05, 2025  on Shopify

Evey has been a lifesaver for our Shopify store. We have a pretty unique business model that involves using tickets in a way most apps can't handle, but Evey surprised us with how adaptable it is for our specific use case. It seamlessly integrated with our Shopify setup, making ticket creation, delivery, and check-ins surprisingly easy. I can't recommend it enough.

Marsh Creek

Jun 02, 2025  on Shopify

Great app for live events, we run all our live events through Evey. Super easy to set everything up and they have great features like customizing your tickets and recurring event support. Their support team is also great, they got back to us fast when we had an issue with an event and fixed everything for us quickly.

Cute Things from Japan

May 25, 2025  on Shopify

I'm very happy with this app and their incredibly helpful support team. I'm not very tech-savvy and needed some assistance, but they were so patient with my questions and guided me through everything step by step. I was truly impressed by how supportive and kind they were. I would definitely recommend this app to anyone. Thank you so much for your amazing support!

Muihood

May 19, 2025  on Shopify

Look elsewhere. Set up was easy but their app crashed multiple images on our website. Unfortunately we had already sold multiple tickets and so have to keep the App installed until the event and try to work with customer service to get a fix. Their customer service is non existent, weeks of 'checking' or 'escalating' all whilst their app was ruining our website. The issue is still outstanding whilst we go through multiple different customer service agents, none of whom actually do anything to help. Avoid.

SoCal Swordfight

May 13, 2025  on Shopify

We have used Evey Events & Tickets for several years now for ticketing to our event, and we are very happy with it. The team at Evey has always been very responsive and helpful anytime we have reached out. We look forward to continuing to use their sollution.

Vegas Bighorns

May 07, 2025  on Shopify

Great customer service and a flexible solution to providing online ticketing through Shopify. Don't hesitate to consult their online help!

Detroit Mechanix

May 06, 2025  on Shopify

We have started integrating this experience into our gameday operations and the more we use it, the easier (and better) it gets! Thank you Evey Team!

Hooked on Fish

May 05, 2025  on Shopify

When we set up our event, it was not connected to our shop correctly. They helped us set things right, and as they said "boom, you are all set!" And we were. Thank you Evey.

Carolina Flyers Gear

May 04, 2025  on Shopify

Very happy with Evey's capabilities and the ability to search and troubleshoot issues and questions on my own.

RPM Techshop

May 02, 2025  on Shopify

Because everytime i open this app it prompts me for a review. Super annoying. Update. I'll post a 1 star review everytime I see this prompt.

FirstGrade

May 01, 2025  on Shopify

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey! UPDATE: I talked with u guys 4 or 5 times, and everytime u said it was fixed, but we had to find the error again ourself.. And now we also have to pay for the free tickets we created, because a SUPER bad guide! same as before, we recommend ALL serious business to NOT use this app

Team Naach

Apr 29, 2025  on Shopify

Have been using Evey for more than 1 year now. The features are easy to use and works pretty perfectly. However, the charges are extremely high. Which forces you to think of switching to another competitive plug-in. Few features like scheduling events to draft, or scheduling virtual meet links are still not functional. Overall, its a good app to work with, provided they consider of reducing their transaction fees.

Ghost Galaxy

Apr 25, 2025  on Shopify

A great interface for creating events, receiving payments, and checking in attendees on mobile devices. Highly recommend

FirstGrade

Mar 20, 2025  on Shopify

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey!

My Store

Mar 17, 2025  on Shopify

A great app, this is the second Shopify site I have used the app for and definitely recommend to others. Easy to use and administer.

Skateboarding Hall of Fame

Mar 06, 2025  on Shopify

Mary was awesome on support. There is a little disconnect between teh live chat window and email. I couldn't reset the window after I night of sleep to get to an agent, so the window was idle, but I noticed emails were coming in about it. Once we connected the support was great. Thanks

MassiveTix.com

Jan 29, 2025  on Shopify

I switched to Evey from another Shopify ticketing app about a year ago. The experience has been awesome. The team is super supportive and takes the time to listen to my goals and initiatives to help guide me to a solution that works best. Huge depth of features that I use to help my customers set their event up for success. I'm a big fan and I look forward to continuing to grow my business with Evey's partnership.

Scroll to Top