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Estimated Delivery Date ‑ ETA logo

Customer reviews: Estimated Delivery Date ‑ ETA

Develop by Shopify

The Shopify Estimated Delivery Days app helps merchants display accurate delivery estimates, improving customer trust and reducing support queries. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your store.

Reviews (351)

Overall rating
4.9

What Merchants Think

Overall, merchants are pleased with the "SB Estimated Delivery Date‑ETA" app, citing its ease of use and comprehensive features that significantly enhance their store's delivery management. The app is particularly lauded for providing accurate delivery estimates, which helps in building customer trust and improving their shopping experience. Furthermore, the support team, especially individuals like Jay, has received high praise for their quick, knowledgeable, and friendly assistance, making integration and customization smooth and efficient for businesses.

Key Strengths

  • Exceptional Customer Support: Rapid, responsive, and helpful assistance with a personal touch.
  • Comprehensive Features: Offers extensive customization options, supporting various shipping rules and ETAs based on products, destinations, and more.
  • User-Friendly: Easy to set up and manage, with a clean and professional interface that integrates well with Shopify.
  • Customizable Appearance: Provides multiple design templates and customization options to tailor the look and feel per business requirements.
  • Performance: Does not impact site speed and integrates smoothly without causing errors with other apps.

Common Concerns

  • Pricing: Higher costs for Shopify Plus stores and necessary feature upgrades, not clearly advertised.
  • Complex Set-Up for Large Inventories: Challenges with excluding certain products and lack of efficient filtering tools.
  • Technical Bugs: Issues with cut-off time settings and non-working day configurations not functioning as expected.
  • Spam Emails: Receipt of unsolicited marketing emails from the app developer.

Final Thoughts

Overall, "SB Estimated Delivery Date‑ETA" is a widely appreciated app that provides significant value through its reliable delivery management capabilities and superb customer support. While there are some concerns regarding pricing transparency and set-up complexities for larger inventories, its robust feature set, customization potential, and strong support structure make it a worthwhile investment for Shopify merchants aiming to enhance their customer service and delivery transparency.

Evorevo4x4

Jan 12, 2026  on Shopify

Amazing app and an even better support team! We wanted to set delivery dates for only specific collections, and this app handled it perfectly. The team behind the app is very supportive and quick to assist whenever needed. The app is simple, powerful, and incredibly helpful for managing delivery expectations. Really happy with it!

M A N T A R A

Jan 06, 2026  on Shopify

Very useful app for showing estimated delivery date ETA clearly to customers. Easy to set up, works smoothly with the website, and helps reduce delivery-related queries. A great addition for improving customer experience. The support team is extremely responsive and helpful, guiding us through setup and customization.

Ledholics

Dec 31, 2025  on Shopify

Excellent app, and support, the thing that you can show different messages according to product tags, save me time and effort to do manual job

Jade Leaf Teas

Dec 30, 2025  on Shopify

我们一直在使用ETA Delivery应用,对我们的需求非常满意。交货日期显示得很清楚,对客户很有帮助。 我们需要 翻译的帮助,支持团队回复得非常迅速。他们理解了问题,顺利地修复了。 总体来说,这是一个不错的应用, 响应迅速且支持团队也很有帮助。到目前为止没有什么抱怨。

Beauty For You

Dec 22, 2025  on Shopify

This delivery date app has helped improve customer trust and increase conversions by clearly showing delivery timelines. The multi-language support is a big plus for reaching international customers. Smooth setup, reliable performance, and excellent support from Jay. Highly recommended for boosting sales and reducing customer questions!

Mas Amiel

Dec 18, 2025  on Shopify

I lost an entire afternoon try to set this up. full of bug displaying message in different place of the website without any control. The support was not able to help and created additional bugs very disappointed.

Mystoreht

Dec 17, 2025  on Shopify

Je tenais à vous remercier sincèrement Priyanka pour votre aide, votre disponibilité. Votre contribution a vraiment fait la différence et je vous en suis très reconnaissante. Merci encore pour tout ce que vous faites !

Подари Радост

Dec 16, 2025  on Shopify

The app is amazing we use it all the time. Their support is also top notch - fast and helpful always.

LED Lights For Sale : Affordable LED Solutions : Wholesale Prices

Dec 12, 2025  on Shopify

Priyanka was great. She fixed the issue of the widget not displaying on certain products within a collection page within hours. I highly recommend this app and the support team member Priyanka.

Chaotic Comforts Co

Dec 11, 2025  on Shopify

Seriously an awesome app! Their support just chimes right in to help too and will set it up exactly how you want it! They are awesome!

Livio

Dec 11, 2025  on Shopify

Great app and helpful customer service, but they were psuhing me a lot to answer and leave a review

XS Network Tech

Dec 08, 2025  on Shopify

The ETA app is invaluable to us, super easy to use and allows us to keep our customers up to date on when they can expect to receive their orders - a huge value add! The support from the team is really good as well

Shoebuya

Dec 07, 2025  on Shopify

app intuitiva, comodo per far sapere ai clienti la consegna prevista. L'ho installata perche a differenza di altre app, puoi scegliere diverse date di consegna in base anche all'inventario e alla sede in cui e' presente l'articolo

KickHub Bulgaria

Dec 05, 2025  on Shopify

This app helped me a lot to visualise to my customers the unusually long delivery times on some of my products. I like the fact that it has smooth animations, customizable icons, text, color etc. More could be worked on ease of use of the app customization and more so the time it takes to load the widget on the screen after the whole other parts have loaded.

CelattaX

Dec 05, 2025  on Shopify

The Delivery Date app is truly amazing! I really love the animated icons, which make the delivery section look modern and engaging. The app also lets you set the icon and delivery message position anywhere you want, giving complete flexibility in design. The support team is excellent as well. Jay was extremely helpful and guided me through the entire setup smoothly. Overall, the app is very easy to use, customizable, and adds a great user experience to my store. Highly recommended!

Centro Della Musica

Dec 03, 2025  on Shopify

Adoro davvero l'app Delivery Date! È super facile da usare e ha ottime funzionalità che fanno una grande differenza per il mio negozio. Il timer è fantastico e aiuta davvero i clienti a sapere esattamente quanto tempo resta per effettuare un ordine. La funzione ETA prodotto è anche una salvezza — ora ogni prodotto mostra con precisione i tempi di consegna e ha ridotto molto le domande dei clienti. Apprezzo anche il supporto multilingue , che rende l'esperienza complessivamente più fluida per i miei clienti internazionali. Tutto sembra più professionale e chiaro. E un grande ringraziamento a Jay dal team di supporto — è stato incredibilmente disponibile e cordiale ogni volta che ho avuto bisogno di aiuto. Risposte rapide, spiegazioni semplici e un supporto complessivamente eccellente! Questa app è stata davvero molto utile per il mio negozio, e la consiglierei sicuramente a chiunque voglia migliorare le informazioni sulle consegne e l'esperienza del cliente."

Msofas

Nov 26, 2025  on Shopify

I had a great experience with this excellent app! The user interface is intuitive and easy to navigate, making it a breeze to get started. The support team was incredibly helpful, promptly assisting me with creating new features and customizing the widget to display exactly the way I wanted. They were patient, professional, and went above and beyond to ensure everything was perfect. I truly appreciate their dedication and quick responses. Thanks again for such a fantastic experience—I highly recommend this app to anyone!

Tienda MCP

Nov 19, 2025  on Shopify

Excelente aplicación tiene todo lo que estaba buscando y el servicio al cliente 100000000/10 te ayudan en todo lo que necesitas. recomiendo full esta app

ThePhoneCasePlace.com

Nov 18, 2025  on Shopify

Jay is the best! He helped me make this tool perfect on my website, helping me customize it to exactly what I was looking for. This is sure to help our sales!

KUDUmagnets

Nov 07, 2025  on Shopify

I've been using the Delivery Date – ETA app for a while now, and it has been a great addition to my store. The interface is very simple and intuitive, which made setup quick and stress-free — even without technical experience. It does exactly what it promises: lets customers choose their delivery date and keeps things organized on my end. What really stands out is the support team. I had a couple of small questions during setup, and they were super quick to respond and very helpful — they even followed up to make sure everything was running smoothly. If you're looking for a clean, reliable solution for adding delivery dates to your Shopify store, I definitely recommend this app. It works beautifully and saves time both for me and my customers.

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