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Customer reviews: SB Estimated Delivery Date ETA

Develop by SetuBridge

The Shopify Estimated Delivery Days app helps merchants display accurate delivery estimates, improving customer trust and reducing support queries. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your store.

Reviews (247)

Overall rating
4.8

What Merchants Think

Overall, merchants are pleased with the "SB Estimated Delivery Date‑ETA" app, citing its ease of use and comprehensive features that significantly enhance their store's delivery management. The app is particularly lauded for providing accurate delivery estimates, which helps in building customer trust and improving their shopping experience. Furthermore, the support team, especially individuals like Jay, has received high praise for their quick, knowledgeable, and friendly assistance, making integration and customization smooth and efficient for businesses.

Key Strengths

  • Exceptional Customer Support: Rapid, responsive, and helpful assistance with a personal touch.
  • Comprehensive Features: Offers extensive customization options, supporting various shipping rules and ETAs based on products, destinations, and more.
  • User-Friendly: Easy to set up and manage, with a clean and professional interface that integrates well with Shopify.
  • Customizable Appearance: Provides multiple design templates and customization options to tailor the look and feel per business requirements.
  • Performance: Does not impact site speed and integrates smoothly without causing errors with other apps.

Common Concerns

  • Pricing: Higher costs for Shopify Plus stores and necessary feature upgrades, not clearly advertised.
  • Complex Set-Up for Large Inventories: Challenges with excluding certain products and lack of efficient filtering tools.
  • Technical Bugs: Issues with cut-off time settings and non-working day configurations not functioning as expected.
  • Spam Emails: Receipt of unsolicited marketing emails from the app developer.

Final Thoughts

Overall, "SB Estimated Delivery Date‑ETA" is a widely appreciated app that provides significant value through its reliable delivery management capabilities and superb customer support. While there are some concerns regarding pricing transparency and set-up complexities for larger inventories, its robust feature set, customization potential, and strong support structure make it a worthwhile investment for Shopify merchants aiming to enhance their customer service and delivery transparency.

Lagorii Kids

Jul 24, 2025  on Shopify

SAL Lights

Jul 17, 2025  on Shopify

Very helpful and quick customer support!

mimoo.es

Jul 15, 2025  on Shopify

The Delivery Date app has been a great addition to our store. It's fast, easy to use, and far better than other similar apps we’ve tried. It helps give our customers a clear and accurate delivery timeline, which has improved the overall shopping experience. Special thanks to Jay from the support team, he’s been incredibly helpful and responsive whenever we needed assistance. His support made the setup process smooth and stress-free. Highly recommend this app if you're looking for a reliable delivery date solution!

TiendaLujosa

Jul 10, 2025  on Shopify

Had some issues with the app at first, but their support team did a great job helping me out!

Fluorescent Studios | Your Personal Gifting Genie

Jul 08, 2025  on Shopify

Best Estimated delivery ETA plugin i found on shopify app store. Fastest customer support reply time. Editable templates, great customisations available. Multiple ways to set RULES, based on my requirements. WORTH THE MONEY I PAID FOR.

Biohacker Direct

Jul 07, 2025  on Shopify

Very happy with the app and options it gives my store. Customer Service and Jay in particular are flexible and willing to work with me on any issues.

Muqeet

Jul 02, 2025  on Shopify

Great App! Many options and great support!

IOHO

Jul 01, 2025  on Shopify

I have been using this app for months now and I am satisfied with it. Very fast and prompt with the requests, always a pleasure with the staff. Thank you for the help! :)

Vendra Outdoors

Jun 24, 2025  on Shopify

Very Helpful and supportive team, quick to answer and give recommendations for using app.

Oliver Green

Jun 20, 2025  on Shopify

Very happy with the service and app so far.

DY Pro Audio

Jun 20, 2025  on Shopify

Great customer service, had an issue that i couldn't fix, support was there to help and to sort it. Great service

BLOOME™

Jun 18, 2025  on Shopify

I've been using this app for a while now and I'm genuinely impressed. The features are powerful, intuitive, and perfectly suited to my store's needs. It has made a real difference in how efficiently I manage my site. What truly sets it apart, though, is the customer service. The support team is incredibly responsive, knowledgeable, and patient. They helped me solve an issue quickly and went above and beyond to make sure everything worked perfectly. Highly recommended, both for the quality of the app and the exceptional support behind it!

Networkdiscount.com

Jun 16, 2025  on Shopify

Fantastic App – Highly Recommended! This app has been incredibly helpful and offers exceptionally fast support. It's truly the best delivery date app I've used to show the delivery date! The user interface is intuitive and a breeze to navigate. I particularly appreciate the excellent translation possibilities and the extensive range of customization and setting options, which allow me to tailor it perfectly to my needs. A top-notch experience all around!

Trade Stickers

Jun 13, 2025  on Shopify

I highly recommend the SB Estimated Delivery Date app for Shopify. Our store depends on it to significantly reduce email inquiries about delivery dates and turnaround times. It also encourages customers to place orders promptly and secure their preferred delivery slots. Every feature of this app has been thoughtfully designed, including the option to input holiday dates, which is invaluable. Additionally, the customer support is very responsive and assists with app configuration as needed. Without a doubt, it's a five-star rating from me!

MossFusion

Jun 13, 2025  on Shopify

I contacted support for a unique issue we were having. They were able to isolate and fix the problem right away. The app has been great for informing our customers of when they would get their customized purchase.

Vanählismus

Jun 13, 2025  on Shopify

Tolle App, schnelle Beratung und Hilfe bei Fragen. Mir wurde sofort bei der Platzierung der App geholfen, da ich Sonderwünsche hatte. Schnelle zuverlässige Bearbeitung. DIe App ist einfach zu bedienen. Super toll für Shop Inhaber, die verschiedene Lieferzeiten ihrer Produkte haben.

Quirksmith

Jun 13, 2025  on Shopify

Been using this app for a few years. The experience is seamless. Has the ability to create Estimated delivery date rules based on product, region, pincodes etc. Serves all our use cases. The team is super responsive and has very high levels of ownership. Highly recommend this app

Jeans4you.shop

Jun 09, 2025  on Shopify

The Delivery Date app has been a fantastic addition to our store. It’s super fast, user-friendly, and way more efficient compared to other delivery date apps we've used. It helps our customers choose their preferred delivery date with ease, improving the overall shopping experience. A special thank you to Jay from the support team—he’s been incredibly helpful and responsive whenever we've needed assistance. His support has made setup and customization a breeze. Highly recommended for any store that needs a reliable delivery date solution!

The Word of Love

Jun 03, 2025  on Shopify

The app has a clean design and integrates seamlessly into our product pages. It was working perfectly and when a small issue came up, the support team was quick to respond and very helpful. I really appreciate how professional and friendly the support was throughout. Highly recommend this app to any store owner looking to enhance the customer experience with clear delivery expectations!

SimplyTek

Jun 03, 2025  on Shopify

Good app, and the customer support is great!

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