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Estimated Delivery Date ‑ ETA logo

Customer reviews: Estimated Delivery Date ‑ ETA

Develop by Shopify

The Shopify Estimated Delivery Days app helps merchants display accurate delivery estimates, improving customer trust and reducing support queries. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your store.

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Reviews (351)

Overall rating
4.9

What Merchants Think

Overall, merchants are pleased with the "SB Estimated Delivery Date‑ETA" app, citing its ease of use and comprehensive features that significantly enhance their store's delivery management. The app is particularly lauded for providing accurate delivery estimates, which helps in building customer trust and improving their shopping experience. Furthermore, the support team, especially individuals like Jay, has received high praise for their quick, knowledgeable, and friendly assistance, making integration and customization smooth and efficient for businesses.

Key Strengths

  • Exceptional Customer Support: Rapid, responsive, and helpful assistance with a personal touch.
  • Comprehensive Features: Offers extensive customization options, supporting various shipping rules and ETAs based on products, destinations, and more.
  • User-Friendly: Easy to set up and manage, with a clean and professional interface that integrates well with Shopify.
  • Customizable Appearance: Provides multiple design templates and customization options to tailor the look and feel per business requirements.
  • Performance: Does not impact site speed and integrates smoothly without causing errors with other apps.

Common Concerns

  • Pricing: Higher costs for Shopify Plus stores and necessary feature upgrades, not clearly advertised.
  • Complex Set-Up for Large Inventories: Challenges with excluding certain products and lack of efficient filtering tools.
  • Technical Bugs: Issues with cut-off time settings and non-working day configurations not functioning as expected.
  • Spam Emails: Receipt of unsolicited marketing emails from the app developer.

Final Thoughts

Overall, "SB Estimated Delivery Date‑ETA" is a widely appreciated app that provides significant value through its reliable delivery management capabilities and superb customer support. While there are some concerns regarding pricing transparency and set-up complexities for larger inventories, its robust feature set, customization potential, and strong support structure make it a worthwhile investment for Shopify merchants aiming to enhance their customer service and delivery transparency.

Evorevo4x4

Jan 12, 2026  on Shopify

Amazing app and an even better support team! We wanted to set delivery dates for only specific collections, and this app handled it perfectly. The team behind the app is very supportive and quick to assist whenever needed. The app is simple, powerful, and incredibly helpful for managing delivery expectations. Really happy with it!

My Woodworking Direct

Jan 09, 2026  on Shopify

Nordic Living by Biehl

Jan 07, 2026  on Shopify

EleWrap Gifting Studio

Jan 07, 2026  on Shopify

Nice app to use in the checkout flow to showcase timeline and delivery dates.

M A N T A R A

Jan 06, 2026  on Shopify

Very useful app for showing estimated delivery date ETA clearly to customers. Easy to set up, works smoothly with the website, and helps reduce delivery-related queries. A great addition for improving customer experience. The support team is extremely responsive and helpful, guiding us through setup and customization.

TechUp

Jan 05, 2026  on Shopify

Great app with a range of available templates. Good customer support as well.

SEVOBA

Dec 31, 2025  on Shopify

Jay is very patient. The app is easy to use. Very good service.

Ledholics

Dec 31, 2025  on Shopify

Excellent app, and support, the thing that you can show different messages according to product tags, save me time and effort to do manual job

Jade Leaf Teas

Dec 30, 2025  on Shopify

我们一直在使用ETA Delivery应用，对我们的需求非常满意。交货日期显示得很清楚，对客户很有帮助。 我们需要 翻译的帮助，支持团队回复得非常迅速。他们理解了问题，顺利地修复了。 总体来说，这是一个不错的应用， 响应迅速且支持团队也很有帮助。到目前为止没有什么抱怨。

babiesfrock

Dec 30, 2025  on Shopify

Good app

WOAHCO

Dec 24, 2025  on Shopify

GREAT SERVICE, they helped me with the set up very smoothly.

XS Network Tech

Dec 24, 2025  on Shopify

Jay and team provided fantastic support over the holiday period. We are huge fans of this app

Beauty For You

Dec 22, 2025  on Shopify

This delivery date app has helped improve customer trust and increase conversions by clearly showing delivery timelines. The multi-language support is a big plus for reaching international customers. Smooth setup, reliable performance, and excellent support from Jay. Highly recommended for boosting sales and reducing customer questions!

Cradle & Tonic

Dec 19, 2025  on Shopify

Great support service, immediately irons out any issues. Would recommend

Munk Store

Dec 19, 2025  on Shopify

Drapelet

Dec 17, 2025  on Shopify

WATCH & WATCH

Dec 17, 2025  on Shopify

great app

Mystoreht

Dec 17, 2025  on Shopify

Je tenais à vous remercier sincèrement Priyanka pour votre aide, votre disponibilité. Votre contribution a vraiment fait la différence et je vous en suis très reconnaissante. Merci encore pour tout ce que vous faites !

Подари Радост

Dec 16, 2025  on Shopify

The app is amazing we use it all the time. Their support is also top notch - fast and helpful always.

Sanyipace Sewer Camera

Dec 16, 2025  on Shopify

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