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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by EPROLO

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (419)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

LuxOcean

Jul 09, 2024  on Shopify

These people are really competent and do their best to help you, I am very satisfied with the live support line and they solve my problems quickly.

Star Zens

Jul 04, 2024  on Shopify

I am getting great fulfillment service from them. Everything's smooth and fast. Paul solves all of my issues professionally. Highly recommended!

Second Eva

Jul 04, 2024  on Shopify

Wat een goede en snelle service! Ze reageren binnen 1 uur en handelen snel bestellingen af Zeer tevreden !!

Carly's Boutique & More

Jul 03, 2024  on Shopify

Customer Service is Top Notched! Irving responded to my questions promptly and handled my needs efficiently!

Hoodies For All Kind

Jul 03, 2024  on Shopify

I emailed Irving questions about the products that I am pushing to my store. Irving provided me with great customer service. The response was extremely fast, professional and accurate. Too bad there only 5 stars. Irving deserves extra stars!!! Thank you Irving!!!

Atelier Matelassé

Jul 01, 2024  on Shopify

Thank you to Ashley for her excellent follow-up and fast processing of my orders. I recommend this service!

SORIGINAIS

Jul 01, 2024  on Shopify

So far really good experience. Looking for my order to arrive to confirm quality as well. Customer service was on point in helping me.

Prime Pick

Jun 30, 2024  on Shopify

Eprolo, the company I just started working with, has become my favorite company with its fast response, attention and reasonable prices. I would like to express my gratitude to dear Bella.

SHAWN ANDREA

Jun 29, 2024  on Shopify

Ashley, Is amazing and prompt when it comes to product sourcing. She’s very responsive and professional.

CHAMDORA

Jun 26, 2024  on Shopify

I am happy to know about Eprolo. I had a few questions and received a prompt email response from Eve. Compared to other apps, Eprolo seems easier to use and less worrisome, so I chose this platform.

NiftyNitches

Jun 25, 2024  on Shopify

Superb customer service that responds promptly and with great assistance. Eprolo provides a wide range of products. Integrating it with Shopify is seamless and hassle-free. I highly recommend it based on my experience so far.

TzunaBee

Jun 25, 2024  on Shopify

Cassidy and Paul from support team have been really responsive to my inquiries and requests. My items required sourcing services and it was completed within very short amount of time. I'm satisfied with their services and looking forward to create more sales through their service. Keep it up guys.

Mebeks

Jun 22, 2024  on Shopify

I greatly recommend! They have amazing shipping times, mostly if you are selling in United Kingdom, and they do tell you if some delay might occur if there is any. My agent Bella is also very friendly. She helped a lot when I had questions and requests.

MINISOUK LLC

Jun 22, 2024  on Shopify

Products are in good quality. Responsive agents.. and fast delivery. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Lumos Loot

Jun 22, 2024  on Shopify

I have been cooperating with Eprolo for almost a month, have 9 orders with them, no problem at all. I hope this cooperation has long way to go, I'm planning to do scaling period with Eprolo, hopefully there won't be issues. Unlike some other dropshipping companies which sometimes don't care about their customers, Eprolo looks very promising, I always message Zoe, to ask them if some item is available for sale or not, they always message back in time, and inform me. So that prevents us "Out of Stock" or "Item not available in the market" problems in advance. Thanks Eprolo for this experience so far, I'm hoping Eprolo will keep its consistency on providing best experience!

LyxuryOnline

Jun 22, 2024  on Shopify

Very reliable suppliers. Questions answered timeously and also very helpful. Also great service from Eve in the chat box. High recommend Eprolo

Aurelia™

Jun 20, 2024  on Shopify

Would recommend this as this website and the people who have been helping me fulfilling orders much much easier and I’m grateful

Summervibes24

Jun 20, 2024  on Shopify

Applicazione stupenda facile e intuitiva Personale gentile e disponibile Efficace e prodotti di buona qualità Ottimo per il drop

Armonia

Jun 20, 2024  on Shopify

I recently had the pleasure of using eprolo for my e-commerce sourcing needs and I couldn't be happier with the service. My point of contact, Kaylee, has been exceptional throughout the entire process. She responds quickly to my inquiries, provides competitive quotes, and has a knack for negotiating great prices. Thanks to her efficient and professional approach, my sourcing experience has been smooth and stress-free. Highly recommend!

FlipQlock

Jun 20, 2024  on Shopify

Price was high. They charged me extra for some untalked reasons but they are good at sourcing. Product quality was good so they deserve 5 stars

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