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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by EPROLO

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (419)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

Mystiq

Apr 07, 2024  on Shopify

This supplier has been a game-changer for our business. Their exceptional product quality is matched by their lightning-fast response times, making them a reliable backbone for our operations. Every interaction is smooth, with queries and requests handled efficiently, ensuring we're always on track. Their proactive support and dedication to excellence are evident, making every aspect of our partnership seamless. It's rare to find a supplier that genuinely prioritizes your success alongside theirs, but that's exactly what we've experienced. For top-notch products and unparalleled service speed, I couldn’t recommend them more highly.

Oulina

Apr 07, 2024  on Shopify

Partnering with this supplier has significantly enhanced our operations, thanks to their commitment to quality, reliability, and especially their rapid response time. Their products consistently surpass our high standards, contributing greatly to our customer satisfaction. The team stands out for their promptness and efficiency, addressing queries and needs swiftly, which keeps our business moving forward without delays. Their readiness to support, coupled with a genuine dedication to excellence, has made our collaboration both smooth and rewarding. I highly recommend them for anyone in need of a supplier who values quality, exceptional service, and quick responsiveness.

HAMFUN

Apr 03, 2024  on Shopify

I can find many of the products I am looking for and the product prices are quite affordable. Customer support is also very fast and helpful. Thank you EPROLO.

Brier Hills

Mar 30, 2024  on Shopify

Got great service from Eve in resolving a problem with an order that had a few duplicate items on it. I communicated with Eve via chat and she handled the problem very efficiently and quickly and got the billing straightened out also without a glitch.

Little Bambini Boutique

Mar 20, 2024  on Shopify

We have been using Eprolo now for about 6 weeks and the work done by Yang to help us get used to the process has been great. She responds when she says she will and always resolves our issues in a timely manner. I know we will develop a long term partnership as the quality of the work they do and speedy shipping makes a difference to our customers. Thank you for your support Yang

Realm of Wonders

Mar 12, 2024  on Shopify

Eprolo has been there for my e-commerce business no matter what stage it was at. I appreciate the user friendly-ness and ability to choose your own shipping speeds. One thing I wish was better is handling times, but I see Eprolo getting better by the day!

Pup County®

Mar 08, 2024  on Shopify

I've been using Eprolo for a few years now. Eve is the person I deal with and she is great to work with. She is quick to respond and quick to deal with issues. She has in the past introduced me to new products that could fit well with my business and she is always available whenever I have questions or suggestions. Good experience so far!

theBloomsonline

Feb 20, 2024  on Shopify

EPROLO-Dropshipping and Branding is a great platform to integrate into your online store. Rick makes each process very smooth with the incredibly prompt response time on any question/uncertainty you may have. Having this almost instant chat feature for guidance is a lifesaver especially when you are new to the platform.

Awakened Aesthetics

Jan 31, 2024  on Shopify

Eprolo has been super easy and wonderful to use, Support is quick even with the difference in timezones, everything is clear and straightforward with Eprolo and has been my number 1 go since I started using shopify.

Maco Swim

Jan 11, 2024  on Shopify

Customer service is on point! Kaylee always gets back to us quickly and is able to help us with everything that we need. The App has heaps of great features that make integration to our store seamless. Have used many providers in the past and Eprolo by far have been the best to work with!

mystuffdepot.com

Jan 03, 2024  on Shopify

Great customer service always! Every time I have a question I always get a quick reply in less than 24 hrs. Most of the time is right away and they ship the product in a timely manner. Get this app if you do drop-shipping. Great experience so far and zero complaints so far.

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