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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by EPROLO

Reviews (2,315)

Overall rating
4.8

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

Bigsales4all

Apr 21, 2024  on Shopify

Great customer service always! Every time I have a question I always get a quick reply in less than 24 hrs

CliffSea

Apr 21, 2024  on Shopify

I would like to thank the Eprolo team for their quick response and caring behavior. Friends who will use it can use it with peace of mind.

My Store

Apr 21, 2024  on Shopify

The first impression of Eprolo is good and the product I ordered from China arrived in Germany in less than a week. That was my first impression and I hope that when I open my online store everything will continue to run smoothly.

LS CLOTHING

Apr 17, 2024  on Shopify

All thanks to Rick, he had been always there for me to help on any question or assistance I needed. I'm happy to be with Eprolo, keep up the good work

Chama salouva

Apr 16, 2024  on Shopify

Ce fournisseur est tout simplement exceptionnel ! Leur attention au client est incomparable, et la qualité de leurs produits dépasse mes attentes à chaque fois. Leur équipe est toujours disponible pour répondre à mes questions et résoudre les éventuels problèmes. Je suis très satisfait de leur service et je les recommande à tous mes amis et collègues.

MARTIPLYER

Apr 14, 2024  on Shopify

After countless frustrations with our previous fulfilment agent, I made the switch to Eprolo. And what a breath of fresh air it has been! From the very first contact, I have nothing but praise for the Eprolo team. The employees excel in their quick and adequate assistance, making me never feel abandoned. Communication was a pain point for me with our previous agent, but with Eprolo, this is absolutely not an issue. They respond promptly to my inquiries and are always willing to help me, whether it's an urgent matter or just some general support. The difference between my experiences with our old agent and Eprolo couldn't be greater. With my previous agent, I often felt abandoned and was frustrated by the slow response times. But with Eprolo, I truly feel heard and supported. In short, I am very happy that I made the switch to Eprolo. Their fast and efficient service has taken my webshop to a higher level. I wholeheartedly recommend Eprolo to anyone looking for a reliable fulfilment service with excellent customer service.

U.E.A. MERCHANDISE EMPIRE

Apr 13, 2024  on Shopify

I recommend eprolo because of the timely responses. Communication is key to anything which we partake in, especially when it comes to doing business.

LegionHeir

Apr 12, 2024  on Shopify

Very easy to do, and very fast to answer questions to make sure I am happy. Great experience so far and not one complaint. I would recommend to everyone.

Nzstores.co.nz

Apr 10, 2024  on Shopify

Very good quality it's a great experience and I was very impressed by the quality and service of the company

EVA EXOTIC

Apr 09, 2024  on Shopify

"I highly recommend this clothing & branding dropshipping business". EVA EXOTIC LINGERIE BRAND Michael L Seals

Litchium Goods

Apr 08, 2024  on Shopify

Fantastic customer service! Answered my questions quickly and provided detailed answers to my questions.

MaiksWelt

Apr 07, 2024  on Shopify

Hat uns sehr geholfen, besser als die anderen Dropshipping Anbieter, einfacher Aufbau gute Übersicht der Produkte und keine versteckten kosten.

Mystiq

Apr 07, 2024  on Shopify

This supplier has been a game-changer for our business. Their exceptional product quality is matched by their lightning-fast response times, making them a reliable backbone for our operations. Every interaction is smooth, with queries and requests handled efficiently, ensuring we're always on track. Their proactive support and dedication to excellence are evident, making every aspect of our partnership seamless. It's rare to find a supplier that genuinely prioritizes your success alongside theirs, but that's exactly what we've experienced. For top-notch products and unparalleled service speed, I couldn’t recommend them more highly.

Oulina

Apr 07, 2024  on Shopify

Partnering with this supplier has significantly enhanced our operations, thanks to their commitment to quality, reliability, and especially their rapid response time. Their products consistently surpass our high standards, contributing greatly to our customer satisfaction. The team stands out for their promptness and efficiency, addressing queries and needs swiftly, which keeps our business moving forward without delays. Their readiness to support, coupled with a genuine dedication to excellence, has made our collaboration both smooth and rewarding. I highly recommend them for anyone in need of a supplier who values quality, exceptional service, and quick responsiveness.

HAMFUN

Apr 03, 2024  on Shopify

I can find many of the products I am looking for and the product prices are quite affordable. Customer support is also very fast and helpful. Thank you EPROLO.

Brier Hills

Mar 30, 2024  on Shopify

Got great service from Eve in resolving a problem with an order that had a few duplicate items on it. I communicated with Eve via chat and she handled the problem very efficiently and quickly and got the billing straightened out also without a glitch.

Little Bambini Boutique

Mar 20, 2024  on Shopify

We have been using Eprolo now for about 6 weeks and the work done by Yang to help us get used to the process has been great. She responds when she says she will and always resolves our issues in a timely manner. I know we will develop a long term partnership as the quality of the work they do and speedy shipping makes a difference to our customers. Thank you for your support Yang

Realm of Wonders

Mar 12, 2024  on Shopify

Eprolo has been there for my e-commerce business no matter what stage it was at. I appreciate the user friendly-ness and ability to choose your own shipping speeds. One thing I wish was better is handling times, but I see Eprolo getting better by the day!

Pup County®

Mar 08, 2024  on Shopify

I've been using Eprolo for a few years now. Eve is the person I deal with and she is great to work with. She is quick to respond and quick to deal with issues. She has in the past introduced me to new products that could fit well with my business and she is always available whenever I have questions or suggestions. Good experience so far!

theBloomsonline

Feb 20, 2024  on Shopify

EPROLO-Dropshipping and Branding is a great platform to integrate into your online store. Rick makes each process very smooth with the incredibly prompt response time on any question/uncertainty you may have. Having this almost instant chat feature for guidance is a lifesaver especially when you are new to the platform.

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