Where Knowledge Meets Innovation

WhatsApp Chat Button by ES

Name: WhatsApp Chat Button by ES Introduction Video
Uploaded: 2024-04-02T09:38:04Z
Duration: 1 min 33 s
Description: Improve Customer Satisfaction with Quick Messaging

Develop by Shopify

$5.99

/ Month

7 Days Free Trial

Improve Customer Satisfaction with Quick Messaging

Quick responses

Direct messaging

Easy-to-contact

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About WhatsApp Chat Button by ES

Launched Jul 07, 2019

Built by Shopify

Address

Geschwister-Scholl-Straße 19, Gieboldehausen, 37434, DE

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Give users an opportunity to contact you on WhatsApp straight from your website

Via the WhatsApp Chat app for Shopify you can start chats with visitors to make them know more about your products on your homepage. Your users will be able to easily and immediately get in touch with you and receive answers.

You are easy-to-contact at all times
Lift up your sales via direct chatting with people
Create your personalized chat

Pros

Improves customer satisfaction with quick messaging
Allows customers to easily and immediately get in touch with you
Enables direct chatting that can lift up sales
Supports personalized chat settings
Facilitates quick responses to customer inquiries, improving overall service

Cons

Dependency on WhatsApp for communication, which may not be used by all customers
Potential for increased workload managing chat conversations
May not integrate seamlessly with other CRM or customer service tools
Limited to the functionalities provided by WhatsApp
Could lead to expectations of immediate replies, creating pressure on support staff