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Customer reviews: Webgility x QuickBooks Desktop

Develop by Webgility

The eCC Cloud QuickBooks Online Integration app seamlessly connects Shopify with QuickBooks, streamlining accounting workflows. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your business.

Reviews (388)

Overall rating
4.9

What Merchants Think

The overall sentiment for "Webgility x QuickBooks Desktop" is highly positive among merchants. Reviewers consistently praise its ability to streamline and automate data entry tasks between e-commerce platforms like Shopify and accounting software like QuickBooks Desktop. Both first-time users and long-time customers note that the app saves them significant amounts of time and hassle, making their bookkeeping processes more efficient and accurate.

Key Strengths

  • Seamless integration with QuickBooks Desktop and Shopify
  • Automation of inventory syncing and order processing
  • Outstanding and responsive customer support team
  • User-friendly interface and intuitive onboarding process
  • Customizable to fit specific business needs and workflows
  • Significantly reduces manual data entry and potential errors

Common Concerns

  • Limited support for certain features such as purchase orders and invoices
  • Slight learning curve for initial setup and understanding all functionalities
  • Occasional need for manual entry, particularly for complex taxation scenarios

Final Thoughts

Overall, "Webgility x QuickBooks Desktop" is a well-regarded and effective tool for businesses looking to integrate their online sales with QuickBooks Desktop. While some users find initial setup slightly challenging, the exceptional customer support helps alleviate these issues. The application's ability to automate and streamline processes is noteworthy, making it an invaluable asset for small to medium-sized businesses.

The Red Balloon Company

Mar 29, 2024  on Shopify

Webgility has incredible customer service and support. The app works really well with QB desktop to record your sales and orders. It does not, sadly, record purchase orders and related invoices, it only works for sales receipts. I am hoping that will change as the rest of the service is great.

TRP Cycling

Mar 27, 2024  on Shopify

We would recommend this app purely from a customer service point view. They are always responsive and helpful. Sometimes functionality is hard, and not as efficient as we would like. But having someone always available for help makes a big difference.

BC Bags

Mar 22, 2024  on Shopify

I would really recommend this app to anyone that would like to sync inventory from quickbooks to shopify, it will make everything much easier, Faizan is very helpful and answered all my questions, I give 5 star rating to the onboarding process.

Bitterroot Aquatic Center

Mar 19, 2024  on Shopify

As with any major change to our bookkeeping side of business, it has not been easy, but with the continued support from Webgility listening to our issues with reconciling our checking account, we are now going strong! Webgility has helped Shopify transfer to Quick Books just the way we need it to for reconciling issues. We are now ready for our busy season with the help of Prereit!

Bows and Arrows

Mar 18, 2024  on Shopify

Webgility is the only integration app I have found to work effectively with Quickbooks desktop since I made the switch from QBPOS to Shopify POS. I still have to do some manual entry - like cost of goods sold - but for the most part it works very well. The Webgility onboarding process is extremely thorough - they took the time to make sure it was all working as best as possible the way I need it, even though I needed quite a bit of help.

ACS Hobbies

Feb 06, 2024  on Shopify

Another forced QB POS-to-Shopify user here. Webgility was excellent with QB POS integration with eBay before, now with Shopify to QB desktop accounting. Very thorough and lots of face-to-face support when needed. If only they could integrate eBay directly to Shopify, they would be perfect! But for what they do, they do wonderfully.

MarVac Electronics

Jan 23, 2024  on Shopify

I want to save you time and aggravation, go with Webgility! I wished I found them earlier. This is one company that its software actually does what it says it does. I have had bad experiences with 3rd party apps for both Shopify and Quickbooks, they will advertise that they do everything, but it is not till you have invested way too much time that you find out the truth. Webgility from the first contact through onboarding have been professional and very knowledgeable most importantly very helpful.

Sensuous Beauty

Jan 17, 2024  on Shopify

This app is a huge time saver - eliminates hours upon hours of data entry by accounting staff. Customer support is also fantastic.

Viola Lovely

Jan 12, 2024  on Shopify

As a long-time QuickBooks POS user, that was forced into a Shopify solution, Webgility has provided the integration/automation to QuickBooks, that we were accustomed to. We looked other options for QuickBooks integration between Shopify, and Webgility was by far the best option for us. One of the biggest strengths of Webgility, is the level of ongoing support that is provided. Everyone that we have encountered at Webgility during the onboarding and integration process, has been thoroughly knowledgeable of all platforms; Shopify, QuickBooks, and Webgility as it interfaces between the two. The set up and configuration process is relatively straightforward and logical, and Webgility support quickly resolved any questions we had while we came up to full speed with the program. We can confidently recommend Webgility highly.

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