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Customer reviews: Webgility x QuickBooks Desktop

Develop by Webgility

Reviews (397)

Overall rating
4.9

What Merchants Think

The overall sentiment for "Webgility x QuickBooks Desktop" is highly positive among merchants. Reviewers consistently praise its ability to streamline and automate data entry tasks between e-commerce platforms like Shopify and accounting software like QuickBooks Desktop. Both first-time users and long-time customers note that the app saves them significant amounts of time and hassle, making their bookkeeping processes more efficient and accurate.

Key Strengths

  • Seamless integration with QuickBooks Desktop and Shopify
  • Automation of inventory syncing and order processing
  • Outstanding and responsive customer support team
  • User-friendly interface and intuitive onboarding process
  • Customizable to fit specific business needs and workflows
  • Significantly reduces manual data entry and potential errors

Common Concerns

  • Limited support for certain features such as purchase orders and invoices
  • Slight learning curve for initial setup and understanding all functionalities
  • Occasional need for manual entry, particularly for complex taxation scenarios

Final Thoughts

Overall, "Webgility x QuickBooks Desktop" is a well-regarded and effective tool for businesses looking to integrate their online sales with QuickBooks Desktop. While some users find initial setup slightly challenging, the exceptional customer support helps alleviate these issues. The application's ability to automate and streamline processes is noteworthy, making it an invaluable asset for small to medium-sized businesses.

FUJI Mats

May 06, 2024  on Shopify

Thank you, Faizan (and the entire Webgility team) for help solve some of our pain points as a company as also help fix a problem caused by our hosting company. We have spent may hours on calls and everyone has been so kind, helpful and most of all patient as we were troubleshooting probably caused by other services. I cannot thank you all enough. Dave Zabriskie

BrightAutism

Apr 16, 2024  on Shopify

Webgility, es una plataforma amigable y de muy fácil uso para la integración con Quickbooks, la atención al cliente es maravillosa, recomendado al 100%

Different Roads

Apr 16, 2024  on Shopify

The app itself is robust and flexible. We had certain conventions we were using operationally prior to switching, such as importing paid Shopify orders as Sales Receipts and using unpaid Invoices for our B2B customers, which Webgility was able to preserve. This makes continuity in reporting much easier! There are also many conveniences Webgility has embedded in their platform, such as recording processing fees, offering error reports, and flexibility in how items are mapped. However, we were especially impressed with the customer service. Faizan was our onboarding rep, and he was very methodical and patient- he went through our concerns one by one, and made sure all items were investigated and resolved. We are a company with years of history and operational protocols, and it was a relief to work with an agent who knew the software and was able to make it work with us, rather than us having to change our operations to match the default settings. I would highly recommend Webgility if you are looking to automate syncing information from one system to another.

Eastsport

Apr 15, 2024  on Shopify

I would recommend to others due to the extensive training and ease of recording the large amount of orders an information from our online stores.

Pensacola Wholesale

Apr 12, 2024  on Shopify

Webgillity is a perfect app espically if your going to sync shopify with quickbooks. Pretit Agrawal has been very good help and has been there when i have any questions. Setup was very easy and they try there best to work on your schedule whick is very helpful espically when you are trying to get things done quick!! I would high suggest using webgillity!!!

American Medical Products

Apr 12, 2024  on Shopify

I would definitely recommend Webgility for syncing information between Shopify and Quickbooks. It was the only software I have found that was able to handle all of the quirks of our business and order process. Faizan was excellent in communicating and helping me onboard, answering all of my questions.

Snapco

Apr 10, 2024  on Shopify

We needed to link our new shopify store to QB using Webgility so we set up an onboarding process. Prerit was very helpful and went above and beyond to get everything set up for us in the exact way we needed. We were very impressed with him and the webgility team.

Bishop Telemark

Apr 09, 2024  on Shopify

Webgility looks to be a great integration for our needs. We needed to automate our Shopify to Quickbooks enterprise sales receipt data entry. One item of note, if using Shopify tax calculation and a state such as Colorado which has multiple jurisdictions per zip code, there will be additional work necessary than simply this integration. Avalara can solve this, as can calculating your sales taxes outside of Quickbooks.

All Star CNC Products, Inc

Apr 09, 2024  on Shopify

Webgility is an impressive tool to integrate Quickbooks Desktop and Shopify. We are beyond excited to have webgility part of our operations.

Emergency Responder Products | 911ERP

Apr 08, 2024  on Shopify

This app really is amazing, with the opportunity to sync inventory and sku's. But that is just the beginning, the functionality of the automation the application provides is a game changer. This is crucial to eliminate time wasted on data entry and other tasks that can be automated. The software and it's user interface are straightforward and easy to grasp. This has been amazing to apply to my business and it has helped to automate a large portion of tasks that would have otherwise taken a decent chunk of time. Our onboarding associate was Prerit Agrawal, he was absolutely incredible. The amount of expertise he displayed on the software was extremely reassuring. He was extremely helpful and answered all of our questions and even had recommendations to help us make our process easier. I would definitely recommend this APP to anyone.

Cedar County Repair

Apr 03, 2024  on Shopify

Webgility has helped us automate downloading our orders and posting to the correct Quickbooks account. The onboarding was very easy and they were very helpful!

Hurlbutt Designs

Apr 02, 2024  on Shopify

Amazing experience with Webgility! Our implementation specialist was so knowledgable, so patient, and so supportive and got us up and running in no time. Its a fantastic app but what makes it even more worthwhile is the white glove service they provide. Its second to none. We got immediate support any time we needed it at no additional charge. Its honestly unheard of in the tech world. After months of trying to move from Quickbooks Retail POS to Shopify POS with the worst experience using the Shopify Connector App, Webgility was a god send. Our transactions are posting automatically into Quickbooks Desktop, with everything logging and recording correctly. Our implementation specialist handled the entire setup with us and made sure that all of our settings were setup correctly. Finally, we're back up and running and able to use Quickbooks Desktop and Shopify. Intuit should be promoting Webgility for any of their Retail POS customers that are moving to Shopify POS. Thank you Webgility!

The Red Balloon Company

Mar 29, 2024  on Shopify

Webgility has incredible customer service and support. The app works really well with QB desktop to record your sales and orders. It does not, sadly, record purchase orders and related invoices, it only works for sales receipts. I am hoping that will change as the rest of the service is great.

TRP Cycling

Mar 27, 2024  on Shopify

We would recommend this app purely from a customer service point view. They are always responsive and helpful. Sometimes functionality is hard, and not as efficient as we would like. But having someone always available for help makes a big difference.

BC Bags

Mar 22, 2024  on Shopify

I would really recommend this app to anyone that would like to sync inventory from quickbooks to shopify, it will make everything much easier, Faizan is very helpful and answered all my questions, I give 5 star rating to the onboarding process.

Bitterroot Aquatic Center

Mar 19, 2024  on Shopify

As with any major change to our bookkeeping side of business, it has not been easy, but with the continued support from Webgility listening to our issues with reconciling our checking account, we are now going strong! Webgility has helped Shopify transfer to Quick Books just the way we need it to for reconciling issues. We are now ready for our busy season with the help of Prereit!

Bows and Arrows

Mar 18, 2024  on Shopify

Webgility is the only integration app I have found to work effectively with Quickbooks desktop since I made the switch from QBPOS to Shopify POS. I still have to do some manual entry - like cost of goods sold - but for the most part it works very well. The Webgility onboarding process is extremely thorough - they took the time to make sure it was all working as best as possible the way I need it, even though I needed quite a bit of help.

ACS Hobbies

Feb 06, 2024  on Shopify

Another forced QB POS-to-Shopify user here. Webgility was excellent with QB POS integration with eBay before, now with Shopify to QB desktop accounting. Very thorough and lots of face-to-face support when needed. If only they could integrate eBay directly to Shopify, they would be perfect! But for what they do, they do wonderfully.

MarVac Electronics

Jan 23, 2024  on Shopify

I want to save you time and aggravation, go with Webgility! I wished I found them earlier. This is one company that its software actually does what it says it does. I have had bad experiences with 3rd party apps for both Shopify and Quickbooks, they will advertise that they do everything, but it is not till you have invested way too much time that you find out the truth. Webgility from the first contact through onboarding have been professional and very knowledgeable most importantly very helpful.

Sensuous Beauty

Jan 17, 2024  on Shopify

This app is a huge time saver - eliminates hours upon hours of data entry by accounting staff. Customer support is also fantastic.

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